2016 AUDI A6 Complaints

The contact owns a 2016 Audi A6. The contact stated that after starting the vehicle, the check engine warning light remained illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was overheating and the thermostat needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.

The contact owns a 2016 Audi A6. The contact stated the emergency lights were illuminated. The vehicle loss coolant and overheated. The stop immediately message was displayed. The vehicle was taken to an independent mechanic who stated that the engine coolant housing assembly needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 51,000.

THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. BRAKES ROTORS REPLACED WITH LESS THAN 15K MILES VEHICLE APPEAR TO HAVE THE SAME ISSUE AND HAS CONFIRMS BY AUDI DEALER BUT REFUSED TO ADDRESS THE SAFETY ISSUES... ROTORS REPLACED AT 25K MILES AND VEHICLE NOW HAS 40K MILES AND NEED ROTORS REPLACE AGAIN

OK PURCHASED THE CAR OCTOBER 2019, IMMEDIATELY NOTICED A BURNING SMELL, IN THE CAR. TOOK OUT TO AUDI MULTIPLE TIMES ASK IF THERE WAS A LEAK, BEFORE THE WARRANTY RAN OUT. THEY SAID NO, NOW A YEAR LATER MY CHECK ENGINE LIGHT HAS COME ON. ONE DIAGNOSTIC DONE AT JIFFY LUBE READ A CODE THAT SAYS IT IS THE COMPUTER AUXILIARY OUTPUT. TOOK THE CAR TO AUDI TO DO A SECOND DIAGNOSTIC, THEY SAID ITS THE THERMOSTAT, AND COOLANT PUMP. MY CAR IS NOT EVER HEATING AND THE HEAT AND AIR WORK FINE. HOW IS IT NOW THAT THE CAR IS NOT UNDER WARRANTY THEY NOTICE THE LEAK IN THE COOLANT PUMP, WHEN I COMPLAINED ABOUT THE SMELL OF BURNING WATER WHEN I FIRST PURCHASED THE CAR. THERE ARE NO INDICATIONS OF A LEAK ON MY DRIVEWAY. THE DEALERSHIP HAS QUOTED ME 1683.00 THOUGH THERE IS A RECALL ON THE SAME PARTS. A YEAR AGO WHEN I PURCHASED THE CAR THERE WERE FAULTY ISSUES WITH THE COMPUTER. AUDI DID REPLACE THIS UNDER WARRANTY, BUT A MONTH AGO THE COMPUTER WOULD NOT COME ON SEVERAL DIFFERENT TIMES. CALLED THE DEALERSHIP TOLD THEM IT WAS ON AND OFF THEY SAID TO BRING IN IF IT CONTINUES. SOON AFTER THE CHECK ENGINE LIGHT COMES ON, AND NOW ALL OF A SUDDEN ITS A LEAK IN THE COOLANT PUMP ALLEGEDLY. I REPEATEDLY ASKED THEM IF THE CA HAD A LEAK WHEN I FIRST BOUGHT IT ONLY BECAUSE THE ENGINE WAS GIVING OFF THE BURNT SMELL. THEY WAITED UNTIL THE CAR WAS OUT OF WARRANTY TO AGREE WITH ME. THERE IS A RECALL TO FIX THE COOLANT PUMPS ON THE AUDI BUT THEY ARE WANTING TO CHARGE ME TO REPAIR MINE. RIGHT NOW THE VEHICLE SHUT OFF ON ME TONIGHT AND THE EPC LIGHT IS ON. CAR WILL NOT START, NOR WOULD THE ENGINE RECEIVE THE GAS WHEN TRYING TO ACCELERATE. ONLY BEEN DRIVING THE VEHICLE FOR A YEAR, I SHOULD NOT HAVE MAJOR ISSUES WITH IT AS OF NOW.

PROBLEM#1 FUEL DOOR CLIP SUDDENLY STOPPED CLOSING, THEREFORE I COULDN'T FULLY CLOSE IT. PROBLEM #2 TRUNK LATCH STUCK, THEREFORE I HAVE TO GET INTO THE TRUNK USING THE REAR SEATS, THEN RELEASING THE LATCH FROM INSIDE. ALL THIS HAPPENED WITHIN 1 YEAR OF FINANCING THE VEHICLE.

THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. NO ACCIDENT HAS OCCURRED BUT IS OF GREAT CONCERN

AUDI RECALLED 2012-2015 A6 CARS WITH THE 2.0L TFSI ENGINE, ALONG WITH OTHER AUDI MODELS, DUE TO FAULTY COOLANT/WATER PUMP (NHTSA RECALL # 18V-229 MFG RECALL #19N3/19N4). FOR THE A6, THE BRACKETING WAS FOR CARS BUILT FROM 4/4/2011 - 12/22/2014. THE BRACKETING FOR OTHER MODELS IMPACTED BY THE RECALLED VARIED FROM 2012-2017. MY A6 2.0 WAS BUILT IN FEB 2015, BUT WAS CLASSIFIED AS A 2016 MODEL. ON 8/28/2019 MY CHECK ENGINE LIGHT TURNED ON. I TOOK THE CAR INTO MY AUDI DEALERSHIP FOR SERVICING. THE TECHNICIAN STATED THAT I HAD A DEFECTIVE COOLANT/WATER PUMP, AND THAT THE PUMP WAS ABOUT TO BURST AND NEEDED IMMEDIATE REPLACEMENT. I WAS AWARE OF THE RECALL, AND ASKED IF THE PUMP ON MY CAR WAS SIMILAR TO THE PUMPS COVERED UNDER THE RECALL, WHICH THEY CONFIRMED THE PUMP PART NUMBER ON MY CAR MATCHED THE PUMP PART NUMBER THAT WAS BEING RECALLED. HOWEVER, SINCE MY CAR WAS CLASSIFIED AS A 2016, IT WAS NOT COVERED UNDER THE RECALL. IT APPEARS THAT THE BRACKETING THAT WAS USED TO DETERMINE WHICH CARS SHOULD BE COVERED UNDER THE RECALL WAS NOT BROAD ENOUGH FOR THE A6 MODELS, AS IT APPEARS THAT THE DEFECTIVE PUMPS WERE ALSO USED ON SOME 2016 A6 MODELS OR CARS BUILT AFTER 12/22/2014.

IN FEBRUARY 2019 I RECEIVED A RECALL LETTER, NHTSA 19V035, FROM AUDI TELLING ME MY CAR MAY HAVE A DEFECT IN THE FUEL RAILS WHICH COULD LEAK FUEL CAUSING A FIRE! I IMMEDIATELY CONTACTED MY DEALER AUDI OF WALLINGFORD CT AND PUT MY NAME ON A WAITING LIST FOR REPAIR. I HAVE NOW BEEN WAITING SEVEN MONTHS AND DESPITE SEVERAL CALLS TO THE SERVICE DEPT, IT HAS NOT BEEN FIXED. THEY TELL ME THEY ARE NOT GETTING THE PARTS FROM AUDI. TODAY THEY TOLD ME THEY HAVE NOT RECEIVED THE NEEDED PARTS IN MONTHS! THIS IS FOR A DEFECT WHICH COULD CAUSE A FIRE. IS THIS PERMISSIBLE? WHAT CAN BE DONE?

SEVERE LEAK NOTICED BY TECHNICIAN. DURING ROUTINE OIL CHANGE. SKID PAN FULL OF TRANSMISSION FLUID. NOT AN ISSUE IN PREVIOUS INSPECTIONS. AUDI DEALERSHIP LOOKING FOR CAUSE. NO PERFORMANCE ISSUES NOTICED

2016 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL RAILS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS