2002 AUDI A6 Complaints

2002 AUDI A6 BREAKDOWN. NAR 06/26/2003 *MR THE CONSUMERS VEHICLE BROKE DOWN AND HAD TO BE TOWED TO THE NEAREST DEALERSHIP UPON ARRIVAL ALL OF THE IGNITION COILS HAD TO BE REPLACED. HOWEVER, THE AUDI DEALERSHIP DID NOT MAKE THE CUSTOMER AWARE OF THE IGNITION COILS BEING INOPERATIVE UNTIL THE INCIDENT HAD OCCURRED. THE CONSUMER WAS VERY DISSATISFIED THAT AUDI DID NOT MAKE CUSTOMERS AWARE OF THE VEHICLE DEFECT. THE CONSUMER WOULD LIKE FURTHER INVESTIGATIONS ON ANY UPDATED DEFECTS TO DATE. *CB *JB

IGNITION COILS ARE DEFECTIVE AND ARE REDUCING THE PERFORMANCE OF VEHICLE. CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER ACKNOWLEDGING DEFECTIVE COILS, BUT WILL ONLY REPLACE WHEN THEY FAIL. PH

STARTER COILS ON MY 2002 AUDI A6 FAILED. DEALER REPLACED 4 FAILED STARTER COILS, BUT UNABLE TO REPLACE OTHER 2 UNTIL THEY FAIL. RECENT NEWS ARTICLE CITED A4'S, BUT MY A6 HAD PROBLEM

I PURCHASED A 2002 AUDI A6 AS OUR "FAMILY CAR." DURING THE PURCHASE PROCESS I INQUIRED ABOUT THE SAFETY REGULATIONS IN REGARDS TO THE SIDE AIRBAGS (REAR SEAT) AND CHILD SAFETY SEATS. I WAS TOLD THAT AS LONG AS THEY WERE POSTIONED PROPERLY THAT THERE WAS NO DANGER TO A CHILD IN A PROPERLY INSTALLED SEAT. NOT LONG AFTER RECIEVING THE VEHICLE, WE FOUND OUT THE "FAMILY" WAS IMMINENT. DURING MY RESEARCH INTO WHAT CHILD SAFETY SEAT TO PURCHASE, I WAS SHOCKED TO FIND OUT THAT THE DEALERSHIP PROVIDED ME WITH INACCURATE INFORMATION. I ALSO FOUND OUT THAT YOU ARE NOT SUPPOSED TO PLACE A REAR-FACING CAR SEAT IN FRONT OF A FOLD DOWN ARM REST. THIS BASICALLY RULED OUT MY ENTIRE BACK SEAT!! I BEGAN TO WORK WITH AUDI TO SOLVE THE PROBLEM. I HAVE SPOKEN WITH THE GENERAL MANAGER, SERVICE MANAGER AND ANYONE WHO WOULD LISTEN. I REALIZED JUST HOW IGNORANT THEY ARE ON THE SUBJECT AND THAT I WAS SOLD THIS VEHICLE (WITH THE UPGRADES/AIRBAGS) UNDER FALSE PRETENSES AND INACCURATE INFO FROM THOSE WHO ARE SUPPOSED TO KNOW THEIR CARS. I HAVE WORKED WITH THE LOCAL FIRE DEPARTMENT AUTHORIZED TO CHECK THE INSTALLATION OF CAR SEATS AND WE HAVE FOUND A SOLUTION. BUT I AM NOT HAPPY WITH THE FACT I MUST "FIND A SOLUTION" TO A PROBLEM THAT SHOULD HAVE NEVER OCCURED. OF COURSE AUDI WILL DO ANYTHING I AM WILLING TO PAY FOR, YET I DON'T FEEL I SHOULD BE REQUIRED TO PAY FOR THEIR INACCURATE INFORMATION. THEY WILL NOT DISABLE MY REAR AIRBAGS EITHER! WHAT COURSE OF ACTION DO YOU RECOMMEND? IS THERE A WAY TO HAVE THEM DISABLE MY AIRBAGS? IS THERE SOME WAY THAT I CAN MAKE AUDI TAKE RESPONSIBILTY FOR THE KNOWLEDGE, OR LACK THERE OF WITH THEIR EMPLOYEES?

VEHICLE HAD A DEFECTIV IGNITION COILS. DEALER WOULD NOT REPLACE THE COILS. TS. *AK

THE IGNITION COILS HAVE FAILED ON THREE SEPARATE OCCASIONS, WHICH IS NOT ONLY INCONVENIENT BUT DANGEROUS AS THE CAR LOSES POWER WITHOUT WARNING. AUDI ADMITS THAT THE COILS ARE DEFECTIVE BUT WILL NOT REPLACE THE REMAINING THREE UNTIL THEY ACTUALLY FAIL. THIS MAKES THE CAR UNRELIABLE AS WELL AS DANGEROUS AS THE CAR LOSES POWER WITHOUT WARNING. AUDI ACKNOWLEDGES THAT THE IGNITION COILS ARE DEFECTIVE BUT WILL NOT REPLACED THEM UNTIL THEY FAIL. AS THERE ARE SIX OF THEM ON MY CAR, AUDI ACKNOWLEDGES THAT THE REMAINING THREE MAY ALSO FAIL (ONE IGNITION FAILED TWICE SO FOUR MORE MAY FAIL). ACCORDINGLY THE CAR IS UNRELIABLE AS WELL AS DANGEROUS BUT AUDI REFUSES TO PUT IN NON DEFECTIVE IGNITION COILS. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****770841****

2002 AUDI A6 AVANTE WAGON AUTOMATIC TRANSMISSION - THERE IS A SIGNIFICANT"HESITATION" ON ACCELERATION SUCH THAT THE CAR DOES NOT INITIALLY RESPOND WHEN THE ACCELERATOR IS DEPRESSED BUT DOES SO SUDDENLY A SHORT TIME RESLTING IN A HESITATION. I CONSIDER THIS TO BE A SIGNIFICANT SAFETY CONCERN SINCE THE ACCELERATION OF THE CAR IS UNPREDICTABLE. THE CAR HAS BEEN TAKEN TO TWO DEALERS TO DEAL WITH THIS PROBLEM, BOTH REPORTING THAT THIS IS NORMAL FOR THE "FLY-BY-THE-WIRE" SYSTEMS WHICH IS USED IN THE CAR AND THAT THERE IS NO ADJUSTMENT OR CORRECTION FOR THIS. I FIND IT TO BE OF CONCERN AND A SAFGETY ISSUE THAT AAUDI SHOULD DEAL WITH BEFORE THERE IS A SERIOUS ACCIDENT.

WHILE DRIVING, THE VEHICLE JERKS FORWARD. THE MECHANIC INDICATED THAT THE ONE OUT OF THE SIX CYLINDER COIL HAD BROKE, AND THIS IS COMMON PROBLEM WITH THIS VEHICLE BECAUSE OF THE DESIGN. THEY ALSO INDICATED THAT THE REMAINING FIVE COILS WILL ALSO BREAK. TS *JG

THIS WAS THE SECOND TIME A COIL FAILED ON MY CAR; THE FIRST TIME WAS LAST SPRING. AUDI ACKNOWLEDGES PROBLEM BUT REFUSES TO REPLACE ALL COILS, SAYING IT WILL ONLY REPLACE THOSE THAT HAVE ALREADY FAILED, LEAVING A POTENTIAL FOR SIX FAILURES. AUDI SAYS UPGRADED COILS ARE ON BACK ORDER AND ARE THEREFORE UNAVAILABLE TO MOST DEALERS. MY DEALER HAS AT LEAST TWO CARS WAITING FOR REPAIR. THIS DEFECT MAKES THE CAR TOTALLY UNRELIABLE, SINCE THE FAILURE HAPPENS WITHOUT WARNING AND RENDERS THE CAR VIRTUALLY IMMOBILE. DRIVING IT AFTER THE FAILURE ALSO RISKS DAMAGE TO THE CATALYTIC CONVERTER AND OTHER COMPONENTS. THERE SHOULD BE IMMEDIATE NOTIFICATION OF OWNERS SO THEY CAN AT LEAST TRY TO AVOID LATE NIGHT DRIVING OR OTHER SITUATIONS WHERE THEY AND THEIR PASSENGERS MIGHT BE AT RISK IN CASE OF COIL FAILURE. THERE SHOULD BE A RECALL AS SOON AS THE COILS ARE AVAILABLE. DT

VEHICLE SHIFTS FROM AUTOMATIC MODE TO MANUAL MODE INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. PLEASE DESCRIBE DETAILS. *MR