2019 AUDI E-TRON Complaints

Vehicle brake hold does not function as expected, the car will roll in either direction regardless of what gear is selected. If you don't pay attention and are on an incline, the vehicle will roll freely backwards even though you are in drive! Audi does have a brake hold function but it only works when you fully depress the brake pedal and come to a stop. As soon as you press the accelerator to move forward, the car will begin to roll backwards if you are not constantly on the accelerator. Very dangerous!

Vehicle dangerously rolls backwards on driveway when in drive, the vehicle does not brake hold when in drive or reverse, it will roll either direction freely as if in neutral. Audi needs to release a software update to hold vehicle when rolling opposite direction of selected gear.

Vehicle rolls freely in drive and reverse, very dangerous because it is difficult to control on hills and steep driveways. The vehicle will roll in either direction regardless of selected gear with no safety system to keep the vehicle in "hold".

Vehicle freely rolls forward and backwards in drive and reverse without any type of automatic brake hold function to prevent the vehicle from rolling the opposite direction of currently selected gear.

When vehicle is in drive or reverse, it rolls forward and backwards when no throttle is applied (as if in neutral), vehicle hit a structure because it rolled back at a rapid pace due to an incline. Audi needs to implement a feature to prevent the vehicle from rolling when at a near stop and the vehicle is in drive or reverse.

My wife was driving our Audi e-tron and after several minutes driving she got she got very large red alert that said "ELECTRICAL SYSTEM: MALFUNCTION! - SAFELY STOP VEHICLE". She immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put my wife in an extremely dangerous situation, and we consider her to be very lucky that she was not on a highway or in the middle of an intersection when this happened. The car became COMPLETELY immobile, just dead. We towed the vehicle to the dealership, and they informed us that it would be a minimum of three weeks before they can even begin to diagnose this issue. My service advisor has informed me that there is one other Audi e-tron currently at that dealership that has exactly the same issue as I have. Our Audi e-tron is a 2019 with 31,000 miles and the other person who has this same issue has 29,000 miles. THIS CAR IS EXTREMELY UNSAFE FOR THE ROAD. I have a family and there is no way I will feel comfortable letting them ride in this vehicle even if it is fixed.

Early in January of this year - - Got the message on the dash ('ELECTRICAL MALFUNCTION'). - Then a 2nd. message ('PULL OVER WHEN SAFE TO DO SO'). - Then a final message ('DO NOT ATTEMPT TO DRIVE'). Vehicle was still driveable and I was able to make it back to the house. - Vehicle was towed to the Shawnee Mission Kansas Audi dealership Where it has been since January 4 First attempt to repair was to replace the battery control module (parts from Germany). That resulted in a series of new error codes being generated. So more parts from Germany (not sure what all this included). Ok so the tech was driving it around the lot at the dealership and the Turtle appeared and the car stopped. So back into the shop. So the latest is they found a leak from the battery coolant system, leaking directly onto the front motor. Ok so now I am waiting for a 'NEW MOTOR' and who knows what else from Germany. Ok so with that said, I did a little digging around on my own. The actual problem is caused by a faulty gasket. Found this below on an auto blog site discussing the Audi E-Tron. The situation described below is potentially extremely dangerous. So my problem apparently is common with this vehicle: ".... The e-tron shut-down appears to be caused in some cases by a failing gasket which allows coolant to leak into the motor. The fix is a new motor which, though it should be covered by the warranty, takes a long time while the dealer waits for delivery of a whole new e-tron motor. Some drivers have been left stranded in another state, hundreds of miles from home, with a vehicle that will not even turn on and takes weeks to repair. .... "

The lane assist in my car will pull me out of the lane I am driving in and into an adjacent turn lane when a turn lane opens up. It happens most often when I am on a two-lane road, with a double yellow line on my left and then when a long space without markings followed by dotted lines for the turn lane opens up, the car abandons using the double yellow line as the guide and pulls the car into the turn lane. This happens most often when a lane opens to the right but can happen on the left side as well. According to the dealership, car must be traveling at least 40 MPH for the lane assist to activate. I can observe on the heads-up display when the car changes its sensor focus to pull the steering and car into the turn lane. I believe this is a very unsafe feature, as it could lead to crashes, overcorrection, etc. Because I am aware of this issue, I am able to correct the course of the car, but the software should not be pulling the car out of the intended driving lane into an adjacent lane. (It can also make the driver look as though driving drunk, because it swerves in and out of lanes, which can put the driver at risk in another way, because of the state of police interactions these days. The car is available for inspection if needed. I have reported the issue to the dealership and AUDI USA on multiple occasions. One person at AUDI USA said the car should not be operating that way; that person is no longer with the company. The people at the dealership have looked into it and say that it is operating as expected, even though I have sent multiple videos showing the car pulling out of the lane and what the lane assist is doing and the sounds the car is making. They have not been able to reproduce it (because they also have not driven the car on similar types of roads with similar markings). Those same people say they hate the feature because it doesn’t work well and so they turn it off in their own Audis. The heads-up display alerts that the issue is happening.

I was traveling down a dip in the road and the Audi Pre Sense initiated emergency braking. There was no vehicle in front, the road ahead was totally clear. The vehicle behind me nearly ran into the back of my car.

VEHICLE FAILED TO NOTIFY THE OPERATOR ABOUT UNUSUALLY BAD BATTERY CELL. RANGE WAS DECLINING SIGNIFICANTLY BETWEEN CHARGE CYCLES. SERVICE CENTER WAS DECLINING TO ADDRESS THE ISSUE UNTIL PROVIDED DETAILED INFORMATION AS WHY THERE IS A FAULT WITH THE HIGH VOLTAGE BATTERY. A BAD BATTERY CELL COULD RESULT IN FIRE AND DEATH.