2021 AUDI Q5 Complaints

The panoramic Sunroof exploded while driving spontaneously. Luckily no one was injured due to the shattered glass due to the cloth screen being drawn fully. The problem was reported to Audi and to the local dealer. The vehicle has not been inspected by insurance or police. There were no warning indicators prior to the incident.

When I powered on the car, I got a message "Electrical system failure", and was unable to start the car. After multiple tries, the car started, but had the check engine light on. Had this failure happened while the car was moving, this could have been a very dangerous situation. We live in Arizona, and could have easily been stranded in the desert without cell service, creating another life threatening situation.

TL* THE CONTACT WHO IS A CERTIFIED MECHANIC CALLED ON BEHALF OF A CUSTOMER WHO OWNS A 2021 AUDI Q5. THE CONTACT STATED THAT WHILE THE OWNER WAS DRIVING, THE VEHICLE RAN OVER A STRIP OF ALUMINUM THAT WAS LYING IN THE ROADWAY CAUSING THE FUEL TANK TO BE RIPPED OPEN. THE CONTACT STATED THAT THE FUEL TANK WAS MADE FROM PLASTIC AND NOT METAL CAUSING THE FUEL TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AUDI RENO TAHOE (9190 S. VIRGINIA ST, RENO, NV 89511) WHERE THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS NOT AVAILABLE.

A PIECE OF METAL IN THE ROADWAY PIERCED MY GAS TANK CAUSING THE GASOLINE TO LEAK OUT. THIS CREADTED A CONDITION WHICH COULD HAVE CAUSED A FIRE OR AN EXPLOSION.

Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOPLE IN THE CAR.