2023 AUDI Q5 Complaints

The contact owns a 2023 Audi Q5 equipped with a Vredestein Spare Tire, Tire Line: Spare Wheel Space Master, Tire Size: 195/75/R18, DOT Number: DVVB. The contact stated that AAA was called to the scene to change a tire and discovered that the spare tire could not be inflated while needed. While attempting to inflate the spare tire, air was continuously leaking from the tire. The contact stated that the tire was unusable. The vehicle was towed to the residence and then later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The VIN was not available.

While travelling at highway speeds in the passing lane, a warning appeared “Transmission Malfunction! Safely stop vehicle” at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the vehicle would not move. The deslership noted this was part of technical bulletin 2064312/7 that caused this issue. Fortunately the Ohio Highway patrol came to keep me safe until the tow truck arrived. This is an extremely dangerous flaw that could have led to a serious accident. I urge you to investigate and order a recall for this potentially fatal issue.

The digital dash screen system continually disconnects from the phone and will not reconnect. It disconnects during 911 calls. It disconnects when navigation is activated. It is very dangerous to drive a car that does this. I’m sure I paid thousands a dollar for this digital dash screen system, and is very frustrating that it does not work yet the Audi dealership and Audi corporate refused to, and or cannot fix my car. I’ve done research and it appears this is a very common problem and the service department at the dealership says they hear this complaint all the time.

Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.

I am not sure of what happened and I am not seeing any remedy also in the finding. My car has been idle since May 7th and hence please help me in resolving it as the recall status says that remedy not available.

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrical issues as it is a hybrid but does not charge. Car will perform the opposite of requested tasks brake, suspension and electrical all have issues. Issues have been presented at service department of Audi problems still persist.

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

The contact owns a 2023 Audi Q5E. The contact received notification of NHTSA Campaign Number: 24V898000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.