2025 AUDI Q5 Complaints

The airbag light and the driving assistance warning lights appeared on the dashboard randomly one day. I took the vehicle to the dealership (Audi of Columbia), where they kept it for a week and said the software needed to be updated. They updated it multiple times, but the car would not complete the update until the last attempt. When I picked up the car, they reported that several other 2025 Q5 (new model) vehicles were being brought in for the same issue. When I picked up the car, there were no warning lights on the dashboard. Approximately 1-2 weeks later, the same warning lights appeared on the dashboard again. I brought it to the dealership again, where they recalibrated the systems, disconnected the battery, and then cleared the fault code. That cleared the warning lights, and they planned to drop off my vehicle the next business day. While they were driving to drop off the vehicle, the warning lights came back on, so they returned it to the dealership. They have replaced the airbag control module without resolution. They have been working on my vehicle for >1 month to resolve the airbag issue.

I purchased a new 2025 Audi Q5 Sportback on 4/13/2026. I brought my car home that day and then had to go to the hospital for surgery so didn't drive my car for two weeks. I get in my car after a couple of weeks and the engine light came on and didn't come off I took it into Audi on May 7th. Audi said I could pick up my car on Monday May 11th and said the car battery was charged and I should be good. I brought my car home and then didn't drive it again for a week. I got in my car again and the engine light came on again. I called Audi on the Thursday before Memorial day and was told I needed to bring this back in. I took it in on Tuesday, and was told this code is a known issue and Audi is putting a fix in place to update the modules. They provided me the attached from Audi. If this is a known issue, I feel this should have been provided to me about this before buying the car. I was also told to continue to drive the car and with the light on. How dangerous is that to drive a car with the engine light and ignore it. If something is seriously wrong, I won't know cause I am told to ignore. I would like to know how to return this car as a lemon has this was a known issue and they don't know when the fix will be in place. I am asking for assistance on how to proceed with Audi. I have read several reviews on line with others that have experienced the same issues over a year ago. Thank you !

Adaptive cruise control not working....,Intermitently shutting off. This is coinciding with numerous engine, oil and gas warning lights going off in the Audi MMI system. Lead tech at Audi dealership in Norwell MA is telling me that this is a well known issue with the 2025 Audi Q5 needing a software update that will not be available until sometime in the 3rd quarter

Regarding the adaptive cruise control, sometimes the system won't engage. The first time this happened a warning popped on the screen saying something about seatbelts. I've learned that the problem can be "fixed" by pulling off the road and turning the car completely off. That includes opening a door to silence the radio. The cruise has always worked afterwards. Sometimes while driving on cruise control, in a straight line, the car brakes abruptly for no apparent reason. Granted we were on the interstate and there was traffic but no reason whatsoever to brake. The cruise control is easily confused on roads with multiple lanes and sharp curves, like on [XXX] between Asheville, NC and Knoxville, TN. The car will brake abruptly, seemingly sensing a car in front of me but in a different lane. Sometimes when reengaging cruise control the speed goes not to the speed I had set but what it "sees" as the posted speed limit. This caused the car to speed up in a construction zone and slow to a speed below the prevailing speed of traffic around us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All of my display screens went blank at 108 miles. I had no speedometer, no fuel level gauge, no warning indicators, and no audio alerts including turn signals. The vehicle was towed to the dealership since it was a safety issue for me to drive. It has been there since November 2025.

I am reporting a safety-related defect involving my 2025 Audi vehicle. Shortly after leasing the vehicle in 09/2025, I experienced electrical and system malfunctions while driving, including warning lights, intermittent adaptive cruise control malfunctions, erratic acceleration, sputtering, and sudden braking without warning. These issues occurred during normal driving and raised safety concerns. On 11/03/2025, the vehicle failed to start and required multiple jump starts, displaying multiple system errors including a check engine light and malfunctioning displays. During a brief attempt to drive, the steering wheel began vibrating, additional warnings appeared, and the vehicle behaved as if on rough terrain despite normal pavement. The vehicle was towed to the dealership on 11/04/2025. While there, Audi’s Technical Assistance Center (TAC) and engineers were involved, and I was informed that internal technical guidance was issued related to this issue, indicating it may not be isolated. After more than two weeks, I was told the vehicle was repaired. On 11/19/2025, immediately after pickup, it malfunctioned again at highway speed. During lane changes, the vehicle resisted steering input and attempted to keep me in the lane despite signaling, creating a loss-of-control situation that required abrupt correction. A rear crash assist malfunction warning also appeared. I returned the vehicle the same day. Although it may start and run, I do not believe it is safe to operate due to the prior loss-of-control event and continued system instability. I have been asked to drive it again to reproduce the issue, which I do not feel is safe. This may involve a defect in driver assistance and electronic control systems.

My car was not operating effectively and was displaying many dash lights. I brought it to the local Audi dealership and they kept it for several days - they did a software update but most of the dash lights stayed on. They did an investigation and diagnostic review and they told me that the passenger seatbelt igniter needs replacement and that i could not safely transport passengers in my vehicle and they would order the part. The seatbelt igniter is a safety component and I am unable to use my vehicle safely/effectively as a family vehicle until this issue is resolved. The dealership has an order with Audi but there is an unexplained parts hold and no one can communicate any updates or ETA to me.

Randomly the MMI screens are blank. This means I have no speedometer, I cannot see my fuel level and there is no audio, such as blinker indicator.

My vehicle has now experienced a serious electrical malfunction a few times, including one again today. Each time, the car suddenly loses power and drops to 40 mph, the steering wheel shakes, and all warning lights come on. This is extremely dangerous and puts my safety—and the safety of others—at risk. The Car is Brand new and has about 1200 miles. I took the car in previously, and the dealership admitted they do not know how to fix the issue. Despite this, when I called again today after the problem happened, they refused to take the car in. At this point I do not feel safe driving it or having anyone else in the vehicle. This is severely impacting my daily life and mobility. I need immediate action and a resolution to this unsafe situation. I only get run around when I call Audi Fletcher Jones and my service adviser does not resolve my issue. They don't let me speak to the General Manager and they don't give me his email address. Attached are two photos. I have a video which i can submit per your request.

There appears to be a software problem with the car. On the display, there are malfunction messages about the airbags and safety features.