2022 AUDI Q5 Complaints

I had Recall 22V573 performed in November 2022 (see attached service record), and they found no evidence of metal in the engine. Approximately 1,000 miles later my car stopped working suddenly on the highway while driving 65 miles an hour with no warning, except 30 seconds before when some warnings flashed and back smoke started coming out the back. It was completely inoperable. This is extremely dangerous as someone could have run into me from behind. I had to push the vehicle off the highway, which is also extremely dangerous. Audi Roadside was "not available", and I had to walk to a safe area for a tow truck that took 5 hours. The recall "repair" is not enough. You cannot just look to see if there are metal shavings, and if not, assume the car will not have them in the future. ALL the engines should be replaced unless they can develop a repair for the problem that GUARANTEES this will not happen in the future. Who is to say this won't happen to someone in a year? My car has 9,000 miles and there was no evidence of the metal shavings at 8,000.

A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s arrival. On the same day, the dealership said that the check engine light cleared itself and they did not find any codes to diagnose an issue. Without a diagnosis, the dealership cannot state that a similar incident would not occur in the future. After four more days with the car, the dealership maintained that there were no codes to use for a diagnosis (reported only sporadic codes and not hard codes were found) and the car was ready for pickup. The driver will request an inspection by another Audi dealership service center. The driver has also experienced an intermittent hard brake pedal issue with this model. Issue noted at dealership in August, but not replicated and the issue still occurs infrequently.

I have had an “open case” with Audi since last April when we purchased this vehicle. 4-5 times, the car has stopped suddenly, showing “electric malfunction” message on the dashboard. It happened again yesterday and I nearly missed being in a very serious accident.

The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous times and they have been unable to correct the issue.

There is an open recall (action number 13i5) for this vehicle, and I've scheduled the appointment with the dealership in Morton Grove, Chicago. But they said they don't how much time they can fix the issue, maybe a month or longer if the engine needs to be replaced. And they can't not provide me with a loaner because there is no one available. I contacted the Audi, and they also said they don't know how long will it take to fix the vehicle, which is ridiculous as no ones knows how long will it take to fix the issue.

The horn does not honk unless the engine is running. On the FIRST day I drove my new car, I was waiting in my car for my husband. I was parked. A truck behind me backed up, almost hitting my car. I tried to honk, no horn! I jumped out of my car and screamed. At the same time another man told him to stop. Today woman keep their keys IN THEIR purse to access their cars. If they are in danger, prior to starting their car, an AUDI IS NOT THE CAR TO BE IN. This is dangerous. I have to leave my radio on, or the screen will not work. The decisions on this car need to be addressed.

With just 800 miles on the vehicle after only having had it for 3 weeks after purchase, we were on the highway at 11pm at night and the engine started violently shaking to the point that the vehicle was undriveable; the emergency warnings on the dashboard came on, and the more we accelerated the more the vehicle shook. The longer we drove it to get to an emergency exit, the more it started shaking. Within about 30-60 seconds the car became completely undriveable. We were told conflicting things from the Audi service center and their technicians. We were first told that this was a complete engine failure that would need a new engine. We were told cylinder 3 lost pressure and was unresponsive. Then we were told it was just one faulty spring that needed to be replaced, and the vehicle was supposedly fine to run. Simultaneously, and in one-on-one conversations, we were privately told by our Service Adviser Flor Fuentes that she had no confidence that the underlying engine issue was actually fixed, and that she felt the service center got lucky in identifying one temporary patch to the problem that got the engine running again, and that she herself would not feel comfortable getting in this car pregnant or putting a newborn child into this car. We then retained a senior independent Audi service technician to make an assessment of Audi’s repair work, and they found several corners were cut in the process of allegedly fixing the vehicle, not least that Audi did not follow its own test driving protocols before trying to hand it back to us. The independent technician also advised that he could not assure our safety based on the path the dealership took in the alleged repair and the corners cut. We also have a recorded conversation with the head of Audi Service at Audi Central Houston where he acknowledges they didn't follow their own safety checks and standards in the process. I have service center repair records and correspondence but your upload portal is not working

Factory installed hitch receiver became very loose after only one use. A trailer weighing less than 3500 pounds was towed less than 200 miles. When I removed the hitch from the receiver, I notice the receiver was very loose. I could move it very easily with one hand. This seems to me to be a very serious safety issue. On a longer trip the receiver could have completely detached from the vehicle causing a serious accident. The vehicle is only about three months old and has been used to tow only once.

1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you.

HI. I BOUGHT AUDI Q5 2022. IN MARCH 2022. After one month of use suddenly vehicle starting malfunction warning sign show on my dash.so iwent to dealership and they told me that the alternator is not working. so i gave them my vehicle to them for fix and it took 2 weeks to fix that problem. its frustrating for me because its new vehicle. Then after that fix my vehicle show recall message for some semiconductor problem in engine control unit. i already contact audi usa and they did not gave any date for fix. sir i have to go out of state. so how can i go without that fix. i paid $ 62,905.98 for this car and i cant drive with peace of mind. plz help me. i want the audi to repurchase my vehicle. because its not my fault. this recall problem affect my everyday routine. audi usa and there dealership have no answer when they fix that problem. so plz help me resolve this problem thanks..