2018 AUDI Q5 Complaints

Car was left outside for two weeks while we were gone on a trip. When we returned and attempted to start the car numerous warning lights went off related to turn signals, tail lights, engine ignition, key recognition, etc. We were able to drive the car home but the turn signals and tail lights were malfunctioning and the engine would lose power unexpectedly. Upon researching on AudiWorld Forums I came to learn I should check to see if there was any moisture in certain areas, including the rear fuse box area at the rear of the car. I checked that location and found many inches of water in the fusebox!!! I learned that MANY, MANY people with q5s have had the same problem which is RAINWATER ENTERING THE VEHICLES ELECTRICAL SYSTEM DUE TO NON-OPERABLE SUNROOF DRAIN PORTS. Yes, I searched and found an unrelated recall 90s9 but the dealer said this was not the issue, the issue is non-operable sunroof drains and the repair cost is $8,000. Having no idea of the danger I was placing my family in by driving this vehicle while its electrical system was swamped with water, I feel a class action lawsuit should be brought against the company for damages for material, labor, as well as the risk of injury or death I placed my wife and I in by driving this vehicle under such unsafe conditions. I noted there was a suit settled for this issue with other models, but not the 2018 q5. [XXX] V Audi/Volkswagon [XXX] . The idea that someone should have to face death for leaving their car in the rain does not even pass the laugh test. Someone in Audi's risk management department needs to address this and make owners whole again. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sunroof drain lines leaked and filled the rear compartment with water which is also where the body control module is. The water damaged the body control module which affected vehicle lighting and abs system. Upon further investigation, this is a very common issue with Audi.

Audi of Greenville gave us a quote to replace the pods unit that is causing this code and said that the air bag could deploy at anytime. Here is the quote that was given for the PODS unit. The code that was stored in the system was B1022F0. The Occupant Sensor Control Unit suppresses the deployment of passenger air bag when the condition of the passenger seat is empty or child and child-seat. And turns on the cut-off telltale lamp when the condition of the passenger seat is child-seat and child. In the case of malfunction, the blinking of the SRS air bag warning lamp reports the malfunction to the driver and by the on board self-diagnosis system. This Occupant Sensor Control Unit classifies occupant in the passenger seat and detects electrical malfunctions in Occupant Classification System, and transmits malfunction information to air bag control unit. It is integrated into the seat sensor mat and detects the occupants with Occupant Classification System (OCS) control unit that classifies the occupants. Read more at [XXX].

The seatbelt and passenger airbag systems go on and off making alarms go off. Making the vehicle unsafe in accidents. After taking my vehicle in for inspection, Audi stated that the component that has to be changed has been a recall in other Audi vehicles and is not covered under warranty.

The passenger seat belt can note be used. It locks up and can't be pulled out. Similar to when someone pulls it out too far, but fully retracted you can not pull it out.

The contact owns a 2018 Audi Q5. The contact stated while driving 30 MPH, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and noticed that the suspension coil spring was cracked at the bottom. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.

Notified by Audi dealership of a rear coil spring break. Zero corrosion present, powder coating fully intact (picture available), low mileage. Was advised and verified that this serious safety issue is occurring with many 2018 Audi Q5 models. Audi has not, as of yet, recognized this as a defective part and issued a safety recall. Please add my complaint to the many others regarding this safety issue and mandate Audi issue a recall.

On May 3, 2024, while driving to work, the vehicle acutely started to make a loud clicking noise in the engine compartment. I parked the vehicle and looked for a warning light indicator on the dashboard to determine the problem, but no indicator light emerged. I then called Audi Omaha and spoke with the Service Manager who kindly arranged to have my vehicle picked up and a loaner dropped off. I did ask at that time whether it was safe to have somebody drive my vehicle to Audi given the severity of the noise and I was told that since there was not a warning light on the dashboard, it would be ok. I later discovered that my vehicle stalled on the way to Audi Omaha and required a tow. On May 6, 2024, I received a report of the problem and the estimate for repairs. It was explained that the head of a spark plug had broken off into the engine causing the piston to make contact with the valve in cylinder 3 resulting in engine damage which was beyond repair. Additionally, a second spark plug had been misfiring for several days. The estimate to replace the engine: $9,282.03. To my surprise, the multi-point vehicle inspection report I received on the same day reported that everything (aside from rear brake pad wear) passed inspection – including the engine and spark plugs! On May 7, 2024, I called Audi Omaha to express my concern that an entire engine would need replaced on a 6-year old luxury vehicle with only 60,000 miles and spark plugs that were replaced at 40,000 miles prior to my purchase of the vehicle. Even more concerning is that no warning light indictor ever displayed on the dashboard (despite being informed that the vehicles computer system had detected changes in the engine compartment 2-days prior to this event). Because of these glaring safety concerns, this issue was escalated to the Audi central region division who declined to provide assistance despite the faulty spark plug and the malfunction of the warning indicator light.

In 7/2023, I was told during a routine maintenance appt at Audi dealership that both rear suspension springs on my 2018 Q5 were broken, as in broken into two pieces. I was told it was a major safety issue. There was no indication or warning from the car’s system of a problem…I only found out as a result of an inspection at the dealership. It was then repaired at the dealership. I am sharing this information because I have read about others having the same problem with the rear springs on the same model. My understanding is that spring breakage is uncommon and should not happen at 55000 miles to a car that is not driven in rocky or bumpy terrain, which mine is not.

I got a Safety System Malfunction! Fault. I took it to aan Audi dealer and they said it was an issue with a harness under the passenger seat. Tech notes here references a service bulletin. Air Bag Occupant Sensor - Replace | faults present b1225f1 - tsb 2051242/7 -- per tsb apply wiring ties to secure and prevent faults from returning -- not covered under extended warranty policy. Not sure why this isn’t covered under extended warranty or a recall. It basically disables the passenger airbag. I have seen other Audi vehicles with recalls for similar issues with harness under the passenger seat. I think they have a design issue but are wanting to charge me (and probably others) $220 to diagnose and $695 plus tax to put two wire ties on the harness to supposedly fix (or bandaid) a bad harness.