2022 AUDI Q7 Complaints

I was driving in the Rocky Mountains and head what sounded like a gun shot. I pulled over to inspect the vehicle and found that my moonroof had exploded. I was not behind any cars or trucks so I know it was not caused by a rock. I took the car into Audi where they told me it was a known issue. A few days later Audu said it was not going to be covered with warranty and we were responsible for the damages. I have found multiple forums thay show this is a known issue and that audi fails to inform their customers about the serious safety risk.

While parking the car, the gearshift got stuck in “Neutral” even though N was not pressed. I was not able to restart the car once I turned it off. Every time I pressed the start button, a warning would come on the screen “ please put the vehicle in Park. Risk of roll over”. When I pressed the park button, nothing would happen. I got out of the car, but it wouldn’t lock. Unable to start the car for over 2 hours. Finally had to get the car towed to Audi dealership. It’s only one year old SUV. No prior similar problems.

Since purchase of this vehicle, it randomly trips a critical engine failure error do not exceed 1200 rpm. When it does this, it will idle at a much higher rpm than the do not exceed value, which causes the vehicle to come to a stop. The vehicle went into the shop during the winter of 2022, and they determined that it was a computer failure and replaced the car's computer system. The error went away until the winter/spring of 2023. In 2022, this error always occurred within a few blocks of home at low speed; but now this critical error will trip while driving on the roads at faster speeds, which causes the vehicle to rapidly decelerate. The dealership and service center looked over the issue and found that Audi has a technical bulletin out for this, and they expect a fix by fourth quarter 2023. Until then, they advise that it is not a problem and when the vehicle does this error wait until you're stopped and then turn the car off and back on to return the vehicle to normal operating conditions. Audi told the dealership there is no safety issue, and I'm telling the dealership that it will stop rapidly and without warning, and I was lucky the last time this happened that the cars behind me were paying attention. Neither Audi corporate or Audi Bellevue consider this a safety risk, and that having a car stop suddenly and without warning to the driver or other cars on the road is perfectly fine. I've tried dealing with them all and the dealership states Audi says there is no safety issue and no fix so there is nothing we can do, and Audi USA customer care says that the dealership says it is safe so there is nothing we can do. It's a circle of nobody dealing with a serious safety issue. They state it's a rare occurrence, but I've had this happen several times over the 16 months I've owned the vehicle. See picture from text communicaiton.

My 2022 Q7 behaved strangely today when the sunroof just was busted by itself. My Q7 is just 8 months old & to my surprise even when nothing hit the sunroof, it was busted. I have officially logged a complaint with Audi. But I am unsure of any response. I was with my wife while this incident happened & lucky that my kids weren’t with me at the same time. This vehicle is apparently the luxury model & safety should have been the first consideration for the driver, passengers & any vehicle following while on the road. I need your help here to understand how to address this issue.

Purchased brand new 5/11/22. A few days later my air bag warning light came on so I made an appointment and took my car in for service. Audi service told me that the light was in error and they fixed it. After I left the air bag light came on again that same day and I took the car in again...at which time they told me the passenger side air bag was bad and does not work so they disabled it. I have complained to my Audi dealer that not having an air bag for passenger side is not safe ... they disagreed. They said an air bag is on order...no date on when it will arrive...but, it's safe to drive with a passenger. How can this be when the air bag is not working for my passenger side. I also called Audi customer service and filed a complaint with them. This has been on going since May 2022 when I purchased my brand new audi and is still not rectified and I still don't have a working passenger side air bag. In my mind, a serious safety issue! Not having an air bag for my passengers is not safe. I drive the car daily with the air bag warning light on. I call my Audi dealer daily asking when I will have an air bag and they continue to tell me they have no date. 1) passenger side air bag failure-yes it is available for inspection 2) Passengers are not safe to ride in my car 3) Yes, dealer confirms the air bag does not work 4) It's been inspected by the dealer 5) Warning lights/lamp comes on when car is started and does not go off until the car is off

THE INCIDENT HAPPENED ON OCTBER 2ND. I WAS DRIVING AND THE VEHICLE JUST STALLED IN THE MIDDLE OF THE HIGHWAY WITH A LOUD NOISE WITHOUT ANY PRECAUTION. THERE WAS ABSOLUTELY NO SIGN OR NO ENGINE LIGHT THAT WAS DISPLAYED. LUCKILY, JOHNS CREEK POLICE DEPARTMENT VEHICLE IN GEORGIA WAS BEHIND ME AND HE HELPED ME TO PUSH THE CAR TO THE SIDE OF THE ROAD. I REACHED OUT TO AUDI HELP AND A TWO TRUCK WAS DISPATCHED. THIS WAS A CRITICAL SAFETY ISSUE SINCE THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE IS STILL WITH THE DEALERSHIP - AUDI NORTH ATLANTA, GEORGIA. THE DEALERSHIP EXPLAINED TO ME (YET TO RECEIVE A WRITTEN STATEMENT) THAT THIS A FAILURE IN ENGINE AND AUDI USA HAVE AGREED TO REPLACE THE ENGINE. AS A CONSUMER I BELIEVE, LIVES WOULD HAVE BEEN LOST HAD THERE NOT BEEN A POLICE CAR BEHIND ME AT THE RIGHT TIME. IT WOULD HAVE BEEN A MAJOR ACCIDENT SINCE ANYONE WOULD HAVE HIT ME, OCCUPANTS FROM THE REAR. I STRONGLY URGE AND REQUEST NHSTA TO INVESTIGATE AND FOLLOW-UP PLEASE.

I'm writing you today with a MAJOR CONCERN related to the safety of the current model Audi Q7. The problem is with the left and right 2nd row belt buckles. Both are attached to a plastic fixture, sit a few inches in front of the back seat, and cannot be moved beyond a forward 45 degree angle. The position and orientation prevent you from safely/correctly installing ANY child seat using the belt path. Latch works fine but it has an upper weight limit. We took the car to the local police dept and the certified child seat expert confirmed the buckle design would NOT ALLOW US TO SAFELY INSTALL ANY FORWARD FACING CAR SEAT USING THE BELT PATH. We tried to install our Nuna Rava car seat rear facing as well - one of the safest and most expensive convertible seats available - and the buckle position prevented me from securing it properly as well. The belt kinks and the position creates a slightly forward angle from the passthrough on the seat to the buckle. Leaving way too much lateral motion. I took the car to my local Audi dealer recently and they confirmed there is no available solution from Audi. I asked the service rep to escalate this with HQ but no progress. As a result of this, we are unable to safely install ANY car seat using the belt path, FORWARD and REAR facing, on either side of the Q7 second row. Please investigate for yourself. This is serious issue. Audi needs to take action here ASAP before someone gets hurt. Thank you in advance.

2022 AUDI Q7. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE DIFFERENT ISSUES. THE VEHICLE WOULD LUNGE FORWARD WHILE THE BRAKE WAS DEPRESSED. WHILE DRIVING SLOWLY AND MAKING LEFT TURNS THE VEHICLE WOULD ACCELERATE TO AN UNSAFE SPEED. ON A FEW OCCASIONS, WHILE STOPPED AT A LIGHT, THE VEHICLE WOULD ROLL BACKWARDS SEVERAL FEET. WHILE DRIVING, THE VEHICLE WOULD MAKE ABRUPT STOPS, CAUSING THE SEAT BELTS TO RESTRAIN THE OCCUPANTS. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER NO LONGER OWNS THE VEHICLE.