2018 AUDI S5 Complaints

The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available

The sunroof exploded. Driving on a good quality highway (CA76), no temperature extremes, no bumps or potholes. Heard what sounded like a gunshot. Pulled over thinking it might be a tire failure, to find my sunroof severely shattered. There was no debris inside the car, other than the shattered glass itself.

My 2018 Audi S5 Prestige with 59K miles meticulously maintained by the dealer had the Suspension Warning light came on about a week ago. I brought it to my local Audi mechanic and they found the right rear spring had broken about 1/3 of the way from the base and the shock had been damaged from the spring breaking. They attributed it low quality steel being used in the springs Audi is using. Luckily it was a rear spring as I understand a front spring breaking at speed could be catastrophic.

The 2018 year for the Audi S5 has a notorious rocker arm failure within the engine. Audi is aware of this problem because they have revised the part for later build dates. However, they have failed to remedy the issue for the vehicles that fall within the problematic build dates. Once this failure occurs, it is catastrophic and will require a new engine.

The lever that locks and unlocks the steering column for proper driving position fell off. The single bolt holding the lever fell out followed by the lever. This occurred when the driver utilized the lever to reposition the steering wheel. The steering wheel was not locked into position when the lever fell off, so the steering wheel was subject to movement while driving.

THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR

DURING A DRIVE ON AN INTERSTATE HIGHWAY IN TENNESSEE ON12/27/19, THE SUNROOF SUDDENLY EXPLODED. SPEED WAS APPROXIMATELY 75-80 MPH ON A CLOUDY DAY WITH THE TEMPERATURE IN THE LOW 60'S F. WITHOUT ANY PRIOR INDICATIONS, THERE WAS A LOUD BOOM. A SECTION OF THE SUNROOF APPROX 18' IN DIAMETER SEPARATED FROM THE WINDOW AND BLEW BACKWARDS ONTO THE ROAD. SMALLER SHARDS OF GLASS FELL INWARD ONTO THE SUN SHADE INSIDE THE CAR.

I WAS DRIVING ON A BIG HIGHWAY DOING ABOUT 75MPH AND ALL OF A SUDDEN FOR NO REASON I GET A BIG PRESENSE WARNING FLASH ON MY CONSOLE, THEN A TRANSMISSION ERROR, THEN TIRE PRESSURE ERROR, THEN ENGINE MALFUNCTION ALL IN A ROW AND MY CAR JUST TOTALLY SHUTS OFF AND I HAD TO COAST OVER ONTO THE SHOULDER. I'M HONESTLY JUST SHOCKED I MANAGED TO GET TO THE SHOULDER WITHOUT BEING HIT BY SOMEONE. AFTER I TURNED THE CAR OFF AND BACK ON IT SEEMS TO BE OKAY OTHER THAN THE MALFUNCTION INDICATOR LAMP MIL LIGHT IS STILL ON. THIS HAPPENED MULTIPLE TIMES OVER SEVERAL MONTHS, PRESENSE WOULD ACCIDENTLY TRIGGER AND PUT MY CAR IN VERY COMPROMISING SITUATIONS AND ALMOST CAUSED A SERIOUS ACCIDENT MULTIPLE TIMES.

TL* THE CONTACT OWNS A 2018 AUDI S5. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING CHIME CONTINUOUSLY SOUNDED EVEN WITH THE SEAT BELT ENGAGED AND IN USE. THE SEAT BELT WARNING INDICATOR ALSO REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT DROVE THE VEHICLE TO AUDI BIRMINGHAM MICHIGAN (34602 WOODWARD AVE, BIRMINGHAM, MI 48009, 248-645-5930) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 36,300.

TL* THE CONTACT OWNS A 2018 AUDI S5. THE CONTACT STATED THAT THE GEARBOX AND PARKING BRAKE RELEASED WHILE THE VEHICLE WAS IN PARK. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AUDI GREENWICH (181 WEST PUTNAM AVENUE, GREENWICH, CT 06830, (203) 661-1800), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. *JS