AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 AUDI Q7- Aston, PA
Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.
Source: NHTSA WEB SITE -
2022 AUDI A5- Leesburg, VA
The front tires started to come apart (tread separating from belt). I purchased new tires and had a shop install them. Some time later, after I had replaced the tires, I received a recall notice from Audi/Continental Tire for this exact issue. The notice (NHTSA Recall ID 24T009) stated to contact continental for reimbursement. I have contacted Continental Tire via telephone. They instructed me to submit pictures of the tires and receipts via their website. I did so on 11/14/2024, 12/5 and 1/14. I have only received automated validations of receipt. Continental Tire has not responded and will not address the issue. I have attached the documents sent to Continental Tire.
Source: NHTSA WEB SITE -
2020 AUDI Q8- Encinitas, CA
The contact owns a 2020 Audi Q8. The contact stated while driving approximately 10 MPH and making a left turn, the vehicle independently activated the brakes, and the driver and passenger side seat belts tightened. The contact stated that there was a RED warning light illuminated. The contact stated that she had used the left turn signal. The contact stated that failure had occurred 3 other times while making a left turn with the left turn signal engaged. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turn assist intervention safety feature had independently engaged and a software update was needed. The vehicle was not repaired. Additionally, the contact stated that there was an intermittent failure with the front view and rear-view cameras. The contact stated during the failure, the image on the screen either froze or flickered. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI Q7- Sherwood , OR
Drive system malfunction warning while driving on the highway at 75 mph and the car began sputtering, lugging, jerking and had to be manually shifted to get it safely off the highway. If we had been in traffic we would have been rear ended as the car drastically lost speed on the highway. Dealership initial diagnosis was a misfire in cylinder 4. Upon further inspection we were told that a piece of the exhaust manifold had broken off resulting in catastrophic engine failure and we needed to replace the long block at a quote of $32,000. Car had been serviced only at the Audi dealer and all Audi care maintenance had been completed. We had informed the dealer that the car was burning oil on two previous service visits and we were adding a quart every 1000 miles or so and we were told that was normal for a 2017 Q7 with over 80,000 miles on it. Last service inspection and Audi care package in September 2024 we were told the car was in great shape. Catastrophic engine failure in December 2024.
Source: NHTSA WEB SITE -
2017 AUDI Q7- San Clemente, CA
On Oct. 7th, 2024, our Audi Q7 2017 needed software update because the front data screen (MMI system) was rebooting frequently while driving, causing the screen to go up and down to reset itself. The Mission Viejo, CA Audi dealership updated the software. We picked up our car on Oct 24th, 2024. By the evening of Oct 24th, 2024, an error message for ‘front right-side marker light defective’ appeared on the dashboard screen when we drove under bridges, dark areas, and at night. The error message appeared with multiple loud beeps each time it appeared. At night, the message would appear every 5-10 minutes, making the car undriveable at night. The dealership suggested they would have Audi corporate perform the Audi recall campaign 97CB – NHTSA campaign ID 16V642000. With the holidays, time dragged on. The update was finally attempted 1/7/25-1/8/25. The dealership said the update failed and suggested I either buy a new light ($4895) or contact a tune-shop to turn-off the front side markers via coding/programming, thus reducing my safety and augmenting the factory software by an outside vendor. Once the MMI software system was updated, it caused the front marker light coding to malfunction. After more research in the last few weeks, the front marker light (NHTSA campaign ID 16V642000) is a much broader issue than a light not working and still resides with Audi Q7 2017 this many years later.
Source: NHTSA WEB SITE -
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2023 AUDI Q7- Zephyr Cove, NV
Door latched locked and won’t open. In case of an emergency door would be unable to open. Certainly causing a dangerous situation.
Source: NHTSA WEB SITE -
2017 AUDI Q7- Lewisville, TX
"Front left side marker light failure" notification. Appears to be a common issue with 2017 Audi Q7's as there was a recall with limited vin support. Audi Recall Campaign Number 97CB NHTSA Campaign ID 16V642000
Source: NHTSA WEB SITE -
2016 AUDI Q5- Snover, MI
Audi had Valves and pistons fail on the highway at 75mph on Nov 28,2024 at 117000 miles Had the vehicle since 2021 and 17000 miles. Complained to the dealerships at the last 3 oil changes about excessive oil consumption. They told us not to worry about it, full aware that they had lost a lawsuit over this very issue. We were never informed about this lawsuit, and now Audi refuses to fix THEIR problem. We are very lucky when the engine blew up that there was no one behind us, otherwise it would have been a major highway accident. Now Audi wants $18,000 to replace the engine.
Source: NHTSA WEB SITE -
2008 AUDI A4- Anchorage , AK
While I was driving on the highway the sunroof (just the window) flew off. I had the sliding roof door closed and only heard a gust of wind initially thinking it just became ajar somehow, but nope the entire window was gone, like the adhesive deteriorated I assume. The sunroof mechanism works perfectly fine. Fortunately if was really early in the morning and to my knowledge no one was on the road, but if they had been an injury or death could have happened!
Source: NHTSA WEB SITE -
2018 AUDI Q7- Baltimore , MD
Bad water pump and thermostat for 2018 Audi q7 59,000 miles I see it has been a class action lawsuit on the water pumps
Source: NHTSA WEB SITE