AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 AUDI Q7- Olathe, KS
The Audi 2020 q7 experiences an SOS Emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself Or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service Bulletin 90T2 in which the NHTSA issued a recall (The Q7 model is not covered under That recall, but several other models within the same year are covered). As a result of this software bug, in certain circumstances, it the communication module may not be able to contact emergency services. Audi America dealerships require payment and charge consumers $276 for drivers to update the MMI system To correct the software “bug.” Due to the fact that it is a Software issue, which requires updating by the dealership, Extended warranties do not cover fees associated.
Source: NHTSA WEB SITE -
2019 AUDI SQ5- Bethel, CT
Panoramic roof glass exploded outwards while driving on the highway. No sign of rock damage or debris hitting. The glass is deformed outwards. The glass was sent towards the interior of the car. The sunroof shade was closed and many pieces of glass were caught by this otherwise the driver would have been hit by glass shards.
Source: NHTSA WEB SITE -
2020 AUDI Q5 E- Norwalk, CT
Brake Booster Brake Serví Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die.
Source: NHTSA WEB SITE -
2006 AUDI A3- Riverside, CA
The contact owns a 2006 Audi A3. The contact stated that while starting the vehicle, the passenger’s side air bag warning light illuminated. The contact stated while driving 35 MPH, he heard an abnormal rattling sound coming from the passenger’s side of the dashboard where the air bag was located. The contact had taken the vehicle to a local dealer and was informed that parts were not available for repair. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V082000 (Air Bags); for the driver's side air bag, but the passenger’s side air bag was not repaired. The failure mileage was approximately 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI Q7- Ocean City, NJ
The front side marker lights are defective see manual warning. Called dealer and they said the headlight needs replacement at a cost of over 6 thousand dollars. There is a recall for this but my vin number is not included.
Source: NHTSA WEB SITE -
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2018 AUDI Q5- Athens, GA
Such incident happened two times: when I was driving at normal speed, another vehicle quickly approached me from back while switching to my lane. Out of any instruction, my vehicle applied brakes to decelerate. This almost caused crash and put my safety at high risk!
Source: NHTSA WEB SITE -
2018 AUDI Q5- Athens, GA
The panel showed vehicle lights malfunction. The side marker lights are on all the time. This happened without any accident or changes of the setting.
Source: NHTSA WEB SITE -
2017 AUDI Q7- Sacramento, CA
My car side marker light defective code is on. These cars had a recall “ Audi recall campaign 97CB (NHTSA campaign ID 16V642000” dealer says I need to replace the headlight assembly. But I believe dealers should fix the issue as it’ was a safety recall. Please assist me with this issue. Thank you
Source: NHTSA WEB SITE -
2009 AUDI TTS- Las Vegas, NV
The contact owns a 2009 Audi TTS. The contact stated while driving 55 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated on the instrument panel. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the water pump and the ECM module had failed and needed to be replaced. The contact stated that the water pump had been replaced, but the ECM module was not replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,964.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI Q5- Andover, MA
Level sensor on left rear suspension failed, causing headlights to be pointed downward and not safely lighting the road ahead. The sensor failed due to poor design, metal-to-metal ball and socket linkage in a corrosion-assured location under the car. When the metal-to-metal ball and socket corroded and froze, resulting load caused the sensor linkage to break. A search of Audi forums indicates that this problem is not uncommon, and this same sensor design is used in other Audi models and variants.
Source: NHTSA WEB SITE