AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 AUDI E-TRON GT- Eugene, OR
I was in Portland, Oregon, charging the car at a 350 fast station located in Fred Meyer and it was snowing and raining at the same time. I couldn't get the car to charge more the 90 % and got only 175 miles. Since it was wet, the car windshield will not defrost. The visibility in the car was not very good. I start driving back home to Eugene, around 100 miles. I was concern if i can make it home. When i arrive home, i had only 20 miles left on the charge. The car used to get 230 to 240 miles ranges. Now, even in mild weather, i get 199 miles maximum with 100% charge. I left the car to the dealer to check the battery and they didn't find anything wrong. Now, I will not drive the car in cold weather since i feel not safe driving more than a 100 miles and the charging station will not deliver the charge at more than 20 kw(it will take 2 days to charge the battery at 20 kw).
Source: NHTSA WEB SITE -
2024 AUDI Q3- Valley Stream, NY
The contact owns a 2024 Audi Q3. The contact stated that while turning off the vehicle, the vehicle independently restarted upon exiting the vehicle. The contact also stated that the vehicle failed to automatically lock upon exiting the vehicle as designed. On multiple occasions after locking the vehicle with the key fob, the contact stated that the vehicle was unlocked upon returning to the vehicle. The contact stated that the message "Antenna: malfunction - A technical Failure Occurred - Please contact Service" was displayed. The manufacturer was notified of the failure and the contact was informed that there was no fix available. The contact later received an email from the manufacturer for a buyback offer. The vehicle was not repaired. The failure mileage was 569.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI Q7- Denver, NC
You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.
Source: NHTSA WEB SITE -
2012 AUDI Q7- Millville, NJ
Since I bought my vehicle it has been burning oil I am adding oil every two to three days because it burns it and the smells burnt and the light comes on I have to add 3 oil bottles every two to three days It smells burnt and I cannot drive for long periods of times because I am scared something can happen. I have a 2012 audi q7.
Source: NHTSA WEB SITE -
2018 AUDI Q5- Murrieta, CA
This was unintentional acceleration case: When I got into the parking space, the car was almost stopped and I was about to press the park button (gear) and the car suddenly accelerated and in a fraction of a second, climbed the curb, crashed into the fence, broke the fence and crushed on a tree. I was still applying brake to stop it and I could not do anything else. The following facts show that the acceleration was totally out of my control. 1.vehicle climbed the curb 2. and climbed the dirt part, shrubs 3. to hit the fence and broke it; It looked like something mall functioned. As a matter of fact, no safety feature worked and no sound signals went on ! Even vehicle's collision system did not kick in when car was climbing over the curb. Fortunately, I could get out of that car and my body was aching due to the seat belt and airbag explosion. (Driver side bag exploded for sure. I do not remember if the other side bag exploded.)
Source: NHTSA WEB SITE -
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2020 AUDI Q5 E- Saylorsburg, PA
My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I used car local after a few times then it did it again. Had car towed to Audi of Allentown again, they couldn't find issue and sent me video of car. I went to pickup vehicle and they were getting vehicle ready and it did it to them and they said they would let service know. They gave me a loaner. I've called and they haven't had vehicle do it again until today. They videoed it and sent it to Audi Hotline (engineers). There waiting on a reply from Audi. The vehicle is unsafe-- if it did it to me while entering a highway and cut out I could be hit in from rear and it would be a catastrophic accident. Or if it did this at a crosswalk that could be another issue but with pedestrians. If I get car back and it happens again then it cant be fixed and its unsafe I'll need to get a lawyer to rectify this situation.
Source: NHTSA WEB SITE -
2018 AUDI Q5- Clarkston, MI
I was recently driving and heard a funny noise from back right of car. Looked underneath and saw a broken spring (I have the broken spring) . I am the original owner of this car and it only has 36,645 miles on it. Never been off-road, hauled anything, or had anything heavy in back. In looking online afterwards this seems to be a common problem in 2018 Audi Q5s. This defect could have caused a serious accident if I hadn't noticed the sound and had it fixed.This is ridiculous for this to fail on this expensive of a vehicle with such low mileage. I had to replace both rear springs (shouldn't only replace one) and have an alignment which ended up costing me $1013.01. I really think I should be reimbursed by Audi since this is a known defect! Thank you.
Source: NHTSA WEB SITE -
2020 AUDI A6- Somerset , NJ
Audi issued a recall for our vehicle’s fuel level sender which reports the amount of fuel in the tank to our fuel gauge display in late 2022 or early 2023. The reason for the recall stems from a safety issue in which the car incorrectly can display that there is more fuel in the tank than what is actually there. Our local dealership’s service center, Princeton Audi initially completed this recall repair in Late February or Early March of 2023 while the car had roughly 25-26,000 miles on it. Less than a fews days later, the recall repair failed and our car shutdown on us leaving my wife stranded while I was having surgery unable to help her. I escalated and reported this issue to Audi of America immediately to create awareness as this was dangerous. The Princeton Audi Service Center attempted to repair the recall a second time and assured us the repair was successful. The same issue has unfortunately resurfaced less than a year later, in February of 2024 while the vehicle has only 33,398 miles on it. After a third attempt to repair this recall, the Princeton Audi Service advisor confirmed the fuel level sensor was again faulty. Regretfully we are still seeing inaccurate reporting of the fuel levels in our car creating a perpetually dangerous situation for myself, my family, and others on the road. Our car can shutdown on a major highway if it runs out of gas because the fuel gauge display keeps showing we might have half a tank or more due to the inaccurate reporting from the fuel level sender. After contacting Audi of America again about this failed recall, they seem to be dodging responsibility for the failed remedy and providing no recourse to ensure the safety of myself, my family, or those we out at risk if we keep driving this vehicle. The Princeton Audi Service center keeps stating they have made the repair, but the recall remedy keeps failing for us. Please help us as they refuse to replace the vehicle or buy it back after the failed recall.
Source: NHTSA WEB SITE -
2024 AUDI S3- Winter Garden, FL
Random Errors for front and rear sensors, ABS light for brake booster error and SOS failure.
Source: NHTSA WEB SITE -
2020 AUDI Q8- Orlando, FL
The contact owns a 2020 Audi Q8. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil needed to be topped off frequently. The Check Oil warning light was illuminated and remained illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE