AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 AUDI Q5
    - Sarasota, FL

    For months the car has smelled musty. Last week the electrical lights went on and warnings to not drive the car. Water was discovered in the wheel wells and the computer system appears to have been damaged by a leaky sunroof. On the car fax report it was noted that at 14, 608 miles the vehicle had it's sunroof "replaced/ repaired" with a seal removed and repaired according to an invoice record furnished to us by the dealer . The vehicle ran out of it's warranty in July of this year. We've heard that others have been having a similar, if not the same issue and the dealership has quoted up to $20K to repair. Clearly there has been a defect from day one at 14,000 miles. The car is never parked under trees.

    Source: NHTSA WEB SITE
  • 2018 AUDI Q5
    - Harvey , LA

    Steering rack completely failed while driving. Causing steering to become unusable nearly causing a wreck putting everyone on the road at risk. Vehicle has less 80k miles and is driven occasionally. This was an issue on early models and seems to not have been fully fixed on this model either. Warning lamps require vehicle to pullover and stop.

    Source: NHTSA WEB SITE
  • 2022 AUDI E-TRON
    - abington MA, MA

    my house wire heats up and can't charge my car at home when its done charging cable is so hot can't hold it.

    Source: NHTSA WEB SITE
  • 2017 AUDI A3
    - sierra madre, CA

    The vehicle cabin started to smell like gas and the car would not accept fuel into the tank. Took to Audi/VW independent repair shop where they indicated fuel jet pump in gas tank was not working properly and that it had flooded various components with fuel (charcoal cannister, etc.). Directed us not to drive as it was a fire danger and said that we should send to Audi to see if they would cover this under warranty as it was a major emissions and safety problem. Towed to Audi dealer in Dallas. Dallas Audi dealer indicated this sounded like exactly what had happened for a recall issued for 2016 A3s. I learned this was subject to a warranty extension. Am working with the dealer who is trying to determine if that applies. Regardless, this is my daughter's car and a fuel leak with fumes in the cabin is a danger that should be fixed by recall.

    Source: NHTSA WEB SITE
  • 2020 AUDI A5
    - Owings Mills, MD

    Audi issued a service bulletin 90T2 in regards to the telematics control module failure. With this failure the Bluetooth feature in this car no longer works. Most if not all states have adopted laws in regards to hands free devices. This is a know issue with Audi and this has lapeciric year car however there is no recourse in getting it repaired except to pay out of pocket. The is a $2200 dollar repair and insane for a consumer to have to pay when the company knows this part is faulty.

    Source: NHTSA WEB SITE
  • 2019 AUDI Q8
    - Sugar Land, TX

    Electrical malfunction displayed on dashboard with every system in the car shutting down within seconds. I was stranded on the freeway shoulder. Maybe an issue with the alternator.

    Source: NHTSA WEB SITE
  • 2023 AUDI Q3
    - arlington, VA

    If driving and the vehicle is put in park then put back into gear without turning off first, the vehicle will stall. Usually happens to me in parking lots but happened while I was parked on a hill. The vehicle stalled after being put in drive and started rolling down the hill - the power steering and ABS did not work. I had to apply the emergency break to get it to stop. This is a major safety concern. I've only had the car for a week and it has been happening the entire time. It is going in for service immediately.

    Source: NHTSA WEB SITE
  • 2020 AUDI Q7
    - Chula Vista, CA

    While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.

    Source: NHTSA WEB SITE
  • 2017 AUDI A3
    - SUNLAND, CA

    The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.

    Source: NHTSA WEB SITE
  • 2020 AUDI Q5 E
    - Wilmington, DE

    Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.

    Source: NHTSA WEB SITE