AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 AUDI A3 CABRIOLET
    - Rosenberg, TX

    The contact owns a 2015 Audi A3. The contact stated while refueling, there was gasoline leaking from the vehicle. The contact was able to drive the vehicle however, while the vehicle was parked gasoline was still leaking from the vehicle. The vehicle was taken to an independent mechanic who stated that the suction pump had failed and that the suction pump, charcoal canister, and a valve needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 113,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 AUDI Q7
    - Woodcliff Lake, NJ

    Did not have an issue until I heard an exhaust rattle today. Upon inspection, the exhaust pipe tip on the right side could be physically manipulated upwards and downwards but appeared to be rusty. The exhaust pipe extension (Audi part 4M0253682M) eventually fell off completely within 50 miles of initially noticing and fell onto the roadway, as I was pulling into a parking lot causing a hazard. Upon picking the item up, the clamp and exhaust pipe were rusted through.

    Source: NHTSA WEB SITE
  • 2019 AUDI A6
    - West Chester, OH

    1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q3
    - N Las Vegas, NV

    Child safety lock failure alert. First incident was January 2023. Second was July 2023. Repeating issue after repair. Puts small children at risk for being able to open door while vehicle is operating which also would distract the driver.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q7
    - Charlotte, NC

    The seat belt has now come unlocked from the locked position multiple times without unbuckling the seat. This is an issue because it's the seat belt used to install an infant car seat, so the car seat is not locked into place, which could be a major issue in the event of a crash. The seat belt retractor has randomly unlocked multiple times after being locked into place. The car dealership was unable to replicate the problem, but it has since occurred multiple times at home.

    Source: NHTSA WEB SITE
  • 2016 AUDI A6
    - Falls Church, VA

    The contact owns a 2016 Audi A6. The contact stated while having routine maintenance on the vehicle, the independent mechanic became aware that the water pump was leaking. The contact was informed that the water pump, the thermostat assembly, and the upper coolant pipe needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 26,205.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 AUDI Q7
    - Potomac, MD

    The contact owns a 2018 Audi Q7. The contact stated while driving at an undisclosed speed, the passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local service center who diagnosed that the passenger’s side seat cushion needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 AUDI Q8
    - Edina, MN

    Electrical system malfunction caused the car to come to a stop in the middle of a busy highway. The vehicle needed to be pushed off to the side of the road by other parties as steering became increasingly difficult to navigate to the side of the road. The vehicle was stuck in neutral and could not start the engine to drive again. The vehicle needed to be towed to the closest dealership for further investigation.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q5
    - Arvada, CO

    My sunroof exploded while I was driving. No apparent cause and it was not a hot day.. 79 degrees. Glass landed all over me, my passengers seat and the back seat. I was startled and confused and was fortunate that no cars were near me.I was 2 miles from home and did not call police but paid almost $1400 for repair and Audi took no responsibility.

    Source: NHTSA WEB SITE
  • 2003 AUDI RS6
    - Eagle, CO

    The contact owns a 2003 Audi RS6. The contact stated that after adding fuel to the vehicle, he noticed that fuel had leaked, and there was a puddle of fuel on the ground on the rear driver's side of the vehicle. There was no warning light illuminated. The contact stated that the failure reoccurred routinely when adding fuel in the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 11V267000 (Fuel System, Other) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE