AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 AUDI Q7
    - Burien, WA

    Early fuel pump failure at 55k miles. Coolant is now leaking and the fuel pump and vac system need replacement.

    Source: NHTSA WEB SITE
  • 2025 AUDI A3
    - Denton, TX

    The Park Assist function caused me to have an incident with my vehicle when parking. I safely engaged the autopark function and followed the prompts for the car to proceed with the parking. Suddenly, when reversing the car violently accelerated, making it impossible to brake or stop the collision with the parked car. The Park Assist failed. The safety of pedestrians was put at risk, as people were walking around the area of the collision. Audi has been contacted with no current response to the issue. No warning lights other than the prompt to follow instructions.

    Source: NHTSA WEB SITE
  • 2021 AUDI A6
    - Jefferson, MD

    My 2021 Audi A6 produces a strong mold and mildew odor from the HVAC/air conditioning system. The smell occurs consistently after the air conditioning is turned off and persists when entering the vehicle. The issue appears to originate from mold growth on the evaporator coil or dampers, likely caused by moisture accumulation and inadequate condensate drainage in the HVAC system. The vehicle was inspected and treated at an authorized Audi dealership; however, the treatment did not resolve the issue and the odor returned. Online owner forums and communities document the same problem across multiple Audi models and model years, suggesting this is a systemic design or manufacturing issue rather than an isolated incident. A passenger in the vehicle — a minor child with a documented mold allergy — has experienced allergic reactions as a result of exposure to the vehicle's air conditioning output. This constitutes a health and safety concern. The mold contamination in the HVAC system poses a risk to vehicle occupants, particularly those with respiratory conditions or mold sensitivities. I am requesting that NHTSA investigate whether a defect exists in the HVAC/evaporator system design across Audi vehicles, and whether a safety recall or technical service bulletin is warranted.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q5
    - Portland , ME

    My rear subframe is completely rotted out and the dealership I bought it from but a new inspection sticker sold it to me and told me it was perfect condition

    Source: NHTSA WEB SITE
  • 2025 AUDI Q6 E-TRON
    - Marietta, GA

    he contact owns a 2026 Audi E6. The contact stated that while driving at approximately 40 MPH, another driver abruptly cut in front of the contact’s vehicle in ongoing traffic, causing the contact to t-bone the other vehicle. The contact stated that none of the air bags deployed in the contact’s vehicle; however, the other vehicle’s air bags did deploy. No warning lights were illuminated prior to the crash. No immediate medical attention was sought; however, the contact later experienced abdominal pain, chest pain, and extensive bruising. Additionally, the contact’s spouse suffered back, shoulder, and knee pain following the crash. A police report was filed. The vehicle was towed from the scene and subsequently towed to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the air bags were not designed to deploy because the crash occurred at a low speed. The manufacturer was notified of the failure. The failure mileage was approximately 12,000 miles.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 AUDI Q7
    - River Falls, WI

    the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics came from our foreign car mechanic. no, it has not been inspected by the manufacturer or police. Just the symptoms. sometimes the light would come on, and then it would go off. At this point it is off. All of this started in the fall of 2025.

    Source: NHTSA WEB SITE
  • 2020 AUDI Q7
    - Lansdale, PA

    While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay over $1,700 out of pocket and was told I was saving so much money because they already had the engine apart because of the piston recall. This is unacceptable.

    Source: NHTSA WEB SITE
  • 2024 AUDI Q5
    - Cupertino , CA

    The vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. Despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. Critical ADAS Failures (Forward Collision/Lane Keeping): Automatic Emergency Braking (Pre-Sense): The vehicle suffers from unprompted alerts and phantom braking incidents, creating an immediate risk of rear-end collisions. Lane Keeping Assistance: The system has experienced unexpected steering pull, which could lead to an unprompted lane departure. Adaptive Cruise Control (ACC): The system consistently fails to detect lead vehicles in 40% to 50% of instances. The most recent failure was documented via timestamped screenshot on May 12, 2026, around 4:07 PM PT. This defect is reproducible and renders the automated safety suite unreliable. 2. Powertrain & Mechanical Defects: Pneumatic Air Leaks: The vehicle exhibits 100% pneumatic air leaks during acceleration. The service center has dismissively characterized a total pneumatic system failure as "normal," which I find technically unacceptable and a sign of neglected mechanical integrity. 3. Electrical & Starting System: Recurring Ignition Failures: The vehicle has experienced multiple failures to start, most recently leaving my child and me stranded for 10 minutes. Safety & Use Impairment: These intermittent failures compromise the vehicle's utility and the safety of my family. Incident History: The first time this occurred, I called Audi Roadside Assistance, but the engine started approximately 30 minutes later; as a result, I do not call roadside assistance now when it happens and instead attempt to restart it repeatedly. Current Status: I am forced to drive the car in a constant dilemma, knowing it might fail at any time and leave me stranded.

    Source: NHTSA WEB SITE
  • 2019 AUDI Q5
    - Las vegas, NV

    2019 Audi q5 drive system malfunction/start stop malfunction. Error code will come on randomly in traffic and when you try to put your foot on the gas it hesitates and you need to push harder on the gas. Car will also lose acceleration power and take longer to reach desired speed. Drive system malfunction light will come on as well as an error stating start/stop system malfunction. Have had multiple sensors and battery replaced with only temporary results. Start stop malfunction will come on randomly at any time and then go away for a certain amount of time and come back again. This malfunction is constantly going on and off and is sometimes dangerous because you don’t know when it will happen, if it does happen you don’t know if you need to press harder on the gas, or if you do accelerate you don’t know if you’re damaging your engine. After multiple fixes at Audi dealership and other repair shops, them attempting to address this issue has done nothing for the car leaving me to believe this could be a fault. This issue has been going on for at least 10 months with multiple dealer visits attempting to address this issue.

    Source: NHTSA WEB SITE
  • 2018 AUDI Q5
    - Wiscasset, ME

    The contact owns a 2018 Audi Q5. The contact stated while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact replaced the battery. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, however the vehicle was not diagnosed. The independent mechanic attempted to start the vehicle, however the vehicle failed to start. The independent mechanic inspected the vehicle and noticed that the gateway control modular was moist. The contact was informed that the gateway control module had become moist because of the broken seal, the vehicle shut down. The contact stated that the contact's wife had spilled a liquid substance into the vehicle. In addition, the contact was provided pictures of the corrosion. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The dealer was made aware of the failure. The contact was informed that the repair was not covered under the recall. In addition, the contact was informed that the unknown recall only covered the seal. The contact was informed that the recall did not cover the replacement of the gateway control modular. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair of the corroded seal was covered under the recall. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 103,000. VIN was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE