AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 AUDI A6
    - Leawood, KS

    Vehicle reports Electric Malfunction and then suddenly start getting all warnings like all controls (like steering etc) disabled and vehicle stalled in the middle of the road. Had to get it towed and taken to dealership. They do not have a fix for this problem and no estimates on how long it will take to fix the issue and get the car back.

    Source: NHTSA WEB SITE
  • 2019 AUDI Q8
    - Columbus, GA

    An "Electrical System Malfunction" warning, check engine light and the battery light came on. Was informed to notify service. Few hours later multiple system failure started to appear. Dashboard went dark and I was unable to tell the speed of the vehicle. The window rolled down on it is own. After coming to a stop the vehicle was unable to start again. Dealer informed me the "affected parts" are being ordered. No further updates were available.

    Source: NHTSA WEB SITE
  • 2022 AUDI RS Q8
    - Las Vegas, NV

    I was accelerating on the on ramp on to a major freeway (65mph limit) to merge on to traffic. As I was crossing into the left lane the car suddenly went into an electrical malfunction. All warning lights came on and I was limited to under 2k rpm when pressing on the accelerator pedal. I was forced to coast off to the right shoulder amidst heavy traffic. This was extremely dangerous as i had no power to continue moving except for the speed I had accelerated to and thankfully had enough speed to move away from traffic. The car is currently in service for several weeks. And the culprit Audi says is the 48V hybrid system that causes this shutdown. Please look into this problem as I have found out recently there have been many reports over the last few years of this same issue on similar models. Thank you for your time.

    Source: NHTSA WEB SITE
  • 2018 AUDI Q5
    - Naples, FL

    Two issues: 1. We have needed to repeatedly replace brake booster. 2. Passenger side rear spring has broken and dealer is indicating the driver side should also be replaced.

    Source: NHTSA WEB SITE
  • 2022 AUDI E-TRON
    - El Paso, TX

    The contact owns a 2022 Audi E-Tron. The contact stated while at a complete stop at a traffic light in the middle of an intersection, the vehicle lunged 2-3 ft. forward. A message indicating a possible forward collision was displayed. The vehicle then turned off independently. The contact was able to restart the vehicle and continued driving; however, the failure reoccurred while at a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 AUDI Q3
    - Olive branch , MS

    The infotainment system is damaged resulting in the display screen being blacked out. All of the safety features including rearview camera, parking assistance, Hands-free phone, and all other vehicle settings are not available. There are multiple warning notifications on the dashboard indicating a malfunction in the interior lighting, lane change, and parking systems. Even before the screen went out the rear camera would malfunction when the vehicle is in reverse. The sensor would cause the vehicle to abruptly brake even though there was no obstruction behind. The display failed on October 16, 2022. I took the vehicle into the Audi dealership for service on November 29,2022, however technician was not able to provide any information due to the manufacturer not having a solution to the recall. There is no estimated resolution date nor is there a remedy available for this issue. As a consumer I am very concerned that there is a defect involving the display screen and I am not comfortable driving. I rely heavily on these features when driving to prevent damage or injury. This is the second recall pertaining to the infotainment system within a year. This is very disconcerting because I am not able to use any of the features within the vehicle and the interior is extremely dark at night.

    Source: NHTSA WEB SITE
  • 2019 AUDI A7
    - Franklin, TN

    I had just purchased a used 2019 A7 Prestige and the next day (April 1st) while coming back from an appointment 7 miles away I had five electrically related failures in a very short time frame. The last error message was ominous so I was glad I was in my driveway when it happened. When the spoiler failure happened it automatically popped up. In addition to all these failures the AC was not working. So it seems to be an electrical system wide issue. Alas, this is a known issue with the 2019 A6, A7, and A8 models. I've posted the error messages in an online Audi owners site to spread the word and found many, many more people that have had this same issue. NOTE: The vehicle in/out mileage on the service report is incorrect. The correct numbers are 37702/37705. The car sat at the dealership for days before the repair parts arrived. There we NO loaner cars available which caused additional inconvenience.

    Source: NHTSA WEB SITE
  • 2013 AUDI Q7
    - Arlington Heights, IL

    On expressway, rear-ended and pushed into car in front too, so hit on both ends and no airbags deployed in the Audi Q7. Four vehicles were involved and the other three cars all had airbags deploy. Both front passengers hit their heads. Driver has whiplash and passenger has forehead skin abrasion. The car was always serviced by Audi only and was not on the airbag recall list. It apparently should be on the list, something is defective and owners have a false sense of assumed security in this car.

    Source: NHTSA WEB SITE
  • 2019 AUDI A4
    - Livingston , NJ

    Audi Presense kicked in so violently on the 280E freeway towards NYC from Northern NJ, that my 15 y/o son now has a significant cervical spine injury, necessitating medical evaluation and treatment. The brakes were so abruptly applied by Presense that we thought we had been hit by a car, but had not been in an accident. This is very dangerous, and now my son is injured, despite no accident occurring.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q8
    - Fort Myers, FL

    The contact owns a 2021 Audi Q8. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE