AUDI Complaints

The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.

The windshield top gasket is not working and the glass can be easily pushed out an 1/8”. Wind can be heard while driving and when it’s raining water runs through steady stream. I was under the impression that the windshield is an integral part of the cars structure.

The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V652000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The front marker LED light bulbs in the headlight housing is gradually turning yellow. The LED light bulbs can't be replaced. They were originally white and now they are turning yellow. It is my understanding that only the side markers should be yellow. The front markers being yellow may be mistaken for the side markers and there distorting the width of the vehicle.

The suction pump located in the fuel tank failed, causing fuel to back up into the evaporation canister and out of the vent tube in the rear passenger wheel well, which is a potential fire hazard. This is the exact same part a recall was issued for in NHTSA campaign numbers 16V647 VW and 16V647 Audi

Purchased brand new 5/11/22. A few days later my air bag warning light came on so I made an appointment and took my car in for service. Audi service told me that the light was in error and they fixed it. After I left the air bag light came on again that same day and I took the car in again...at which time they told me the passenger side air bag was bad and does not work so they disabled it. I have complained to my Audi dealer that not having an air bag for passenger side is not safe ... they disagreed. They said an air bag is on order...no date on when it will arrive...but, it's safe to drive with a passenger. How can this be when the air bag is not working for my passenger side. I also called Audi customer service and filed a complaint with them. This has been on going since May 2022 when I purchased my brand new audi and is still not rectified and I still don't have a working passenger side air bag. In my mind, a serious safety issue! Not having an air bag for my passengers is not safe. I drive the car daily with the air bag warning light on. I call my Audi dealer daily asking when I will have an air bag and they continue to tell me they have no date. 1) passenger side air bag failure-yes it is available for inspection 2) Passengers are not safe to ride in my car 3) Yes, dealer confirms the air bag does not work 4) It's been inspected by the dealer 5) Warning lights/lamp comes on when car is started and does not go off until the car is off

The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous times and they have been unable to correct the issue.

Rear middle light (brake) bar that attaches to the rear trunk cracks repeatedly. Has been replaced twice by Audi Indianapolis under warranty. Third middle brake light has curing issue with plastic that causes light to crack on its own. Part has been sent back to Audi for inspection on the first replacement ; however, even the second replacement has now begun to crack. In time this will affect the middle brake light from functioning. 2019 Audi Q8 current mileage ~7000 miles.

The contact owns a 2021 Audi Q8. The contact stated that the vehicle was taken to the dealer for scheduled maintenance and she was notified of the NHTSA Campaign Number: 22V742000 (Back Over Prevention). The contact stated that she was informed that the recall was repaired however, after the vehicle was retrieved, two hours later while in reverse, the rear-view camera failed to operate. The contact then stated that the vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure; however, the contact had not yet received a response. The failure mileage was approximately 17,000.

In March of 2022, a safety recall number 21H7, was issued for my 2013 Audi A8L regarding the oil strainer which could clog and result in the turbocharger failing and subsequent consequences. I have contacted my Audi dealer numerous times since first receiving written notification with the most recent contact being today October 31. The dealer says they still don’t have the necessary parts and even though there is still supply chain issues internationally, quite enough time has passed and when I reached out to Audi USA, they said parts have been available since August! I have not had any issues yet in driving the car but still feel reluctant to do so and would like this fixed asap. Thank you.