AUDI Complaints

The contact owns a 2022 Audi S6. The contact stated that the vehicle failed to start-up after multiple attempts. The “Depress Brake Pedal and Press START button” messages appeared on the instrument panel even though the contact was following the instructions. The contact called an independent mechanic where the vehicle was purchased and was referred to the NHTSA for assistance. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Audi has stated there are no parts available to address the PODS recall 21V198 since March 2021. My dealership sold my vehicle to me at the end of my lease without having addressed this safety recall.

The contact owns a 2016 Audi A3. The contact stated the front passenger’s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.

The contact owns a 2008 Audi Q7. The contact stated that fuel was leaking from the fuel tank onto the ground. There was an abnormal odor of fuel detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was previously repaired under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The manufacturer was not notified. The failure mileage was approximately 95,000.

At approx 56,600 miles I received a low engine coolant error on my vehicle. Upon inspection, all engine coolant was gone from the tank. Engine coolant was refilled by me at home. The next day, I received a low oil error on my vehicle. Upon inspection, the oil was below the minimum level. 1 quart of oil was added to my vehicle and we promptly took the vehicle in for inspection as this did not seem like a coincidence. Upon inspection at Motor City Euro Repair, it was noted that the water pump was leaking causing the engine coolant and oil levels to decrease. Water pump replacement required, which should typically not be a required repair until 100,000 miles. Audi is aware of this issue, but no recall has been made. There is also a class action lawsuit for this issue, but the 2018 Q7 Prestige 3.0 is not part of the vehicles in the suit. Total cost of repair was $1,375 as the vehicle is 6,600 miles out of warranty. Again, this is a know Volkswagen/Audi issue and Audi US is not recalling.

Two months into owning the car, my turbo failed. Car was towed to dealership and are trying to charge me 11,000$. 2 weeks into owning vehicle. Noticed oil level at minimum. Call dealer and was advised to add oil. Never was told to come into service to have it checked. Upon further investigation, I had found out first week of august about recall. While and prior to purchasing. Dealership never informed me about any safety recalls. Previous owner had put on some aftermarket parts, which have nothing to do with faulty manufacture part. Oil strainer in turbo had failed and caused turbo failure. Dealer personnel have stated “There is nothing we can do for you. Your car is not eligible for a recall repair.” Whilst Audi of America had stated that it is a manufacturing fault and they should repair and inspect. My car has been at the dealership for over a month, has not been touched, nor inspected for this. Was told today 08/17/2022 to return the loaner they had given me and “pick up my car” which is not operational at all. Have tried to reach out to the dealership numerous times, and am not received any calls back until today 08/17/2022 to retrieve my car. I have been treated rudely, and have been lied to and misinformed by Audi of Naperville Illinois since the day I purchased. Was verbally told my car was certified with warranty, but now all of a sudden, there is no certification. Sales man Amin had sold me the car. Was told by numerous Audi dealerships this car should not have been on the market. General manager Michael Margas has not been willing to compromise or come with a solution. Only solution was to give me 18 thousand for my car to trade in and a 900$ payment a month on another car which is 300 dollars more than what I have. He had also tried to give me a 1000$ “good will” to repair the parts. Also was told car was serviced 2 weeks prior to purchasing. Last service was December of 2018. I have the service records printed, recall incomp..

Manufacturer Recall Number21H7 NHTSA Recall Number22V178 This recall was issued in May 2022. I emailed Audi USA, who advised me that they do not have a repair they can implement to address this recall. This is surprising because, according to an Audi enthusiast website, repairs under this recall are being made in the United Kingdom. See pdf attached. Why is Audi telling me they cannot repair my car when they seem to be doing just that in other countries? It appears that this is not a complicated repair and seems to involve only replacing a mesh oil strainer.

The component failing seems to be the fuel system. It is unsafe because the vehicle shoots out fuel all over the place (which is a fire hazard) when I attempt to add fuel to the car. Even though this problem (for our vehicle) is listed on an Audi Technical Service Bulletin, they said that they have nothing to do with the problem. Audi won't inspect the problem just said I have to pay for any repairs. There were no warning lamps, etc. One day the car just starting spitting gas out and has become progressively worse as time has passed. Can only add an extreme minimum amount (about $5.00 worth or less) of fuel to the fuel tank before it shoots out all over the place. The Audi Technical Service Bulletin is uploaded below. We purchased the 2016 car about two years ago but haven't driven it much until recently.

Fault water pump/thermostat causing overheating and breakdowns. Known issue in other models with the same motor, yet no recall issued for the A3/S3 models with the 2.0 motor

I have an issue with my vehicle where when the car is in reverse gear, the video from the camera sometimes is shaky, and sometimes instead of showing a rear camera, it shows a front camera, and sometimes the rear cross-traffic warning doesn't work even when in reverse gear when this video malfunction happens. It happened a few times and took me to the dealership for service. When they try to reproduce, it didn't, however, after a few days it started happening. I have few videos of this instance