AUDI Complaints

Submitting an official complaint since there has been a lack of status update or repair resolution. I am concerned that I will have a failure resulting in injury or death since I cannot get this fixed.

The Sun Roof exploded with no signs on anything hitting it. I just exploded AS i was driving in the open. Seems like defective glass..

The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.

On Tuesday, June 7, 2022 my vehicle began having a hard time accelerating, then my vehicle started leaking out gas from the back of the vehicle located in front of the rear passenger tire. I then took the vehicle to Audi West Houston to have a diagnosis. After a day and a half, Audi misdiagnosed my vehicle with ethanal composition too high and recommended that the gas tank be drain. I then took my car to an independent mechanic who replaced the fuel pump. On the way to the independent mechanic for a second opinion, the check engine light surface. I then stopped at the gas station to put gas in the vehicle, but the vehicle would not take fuel even though After the fuel pump repair, the car was still misfiring and gas was still leaking from the rear of the vehicle and gas fumes would be smelled from inside the car. The charcoal canister of the vehicle was changed with OEM parts. The vehicle's sending units were pulled and the fuel level was tested. The vehicle's Leak Defection Pump was then inspected for the fuel intrusion and were not obstructed. The vehicle again began leaking fuel. The purge and vent valves of the vehicle were working properly and the vent filter was wet with fuel. The fuel was being pushed into the charcoal canister from an internal valving issue inside the fuel tank. The independent mechanic then called an authorized Audi dealership who acknowledged similar problems in Audi vehicles. The authorized Audi dealership deemed the car unsafe to drive and suggested that the independent mechanic park the vehicle outside of the mechanic shop because a simply spark could cause the vehicle to easily caught on fire. Audi also acknowledged that there are no available parts for the car as all of them are on indefinitely on backorder. The car is not only an emission issue but also a safety issue with not feasible solution. Furthermore, I live in Texas during an unpredictable drought, even the weather could cause the vehicle to spontaneously combust in flames.

I had the Fuel Filter flange crack and leak fuel into an area where an electronic plug exists. This leak was part of NHTSA recall #17V298 from 2017. I took my vehicle into the dealer and had it inspected per the letter sent to me. The dealers repair included placing a rubberized butyl tape over the flange that they claimed would prevent it from ever developing a leak of fuel. When I discovered the fuel leak and found it was leaking at the flange (Thru the butyl tape) I phoned the dealer who would not take the car in for inspection for five days (their earliest appointment). I have one vehicle and being without one for five days was not a viable option for me. I purchased the part from the Audi dealership and replaced it myself correcting the fuel leak. I phoned Audi North America to file for re-imbursement of the 340 dollars I paid for the part and it was rejected as they claimed they had repaired my vehicle under the recall. I was able to locate on the internet where Audi was re-notifying owners of vehicles to have the part replaced after the tape had been installed as the tape was found to be a temporary non lasting band aid to a serious problem. I was never notified of the secondary letter and was told by Audi that my vehicle was not included in the secondary callback for repairs. The fuel leak occurs underneath the rear passenger seat with a thin aluminum cover over the Fuel Filter Flange. When the flange began leaking, it fills up with fuel right under the seat causing a major safety issue considering it is installed on the top of the fuel tank. It was, a part that needed to be corrected immediately, and the Audi dealership left me no other option but to repair it myself. I feel that Audi failed to repair the vehicle correctly when I took it in for the recall repair in November of 2017. The put a band aid on a problem hoping the leak would never occur, but, when the leak occurred they failed to remedy the issue. Thank you.

My 2017 Audi A4 transmission started to fail as it frequently was not able to shift gears unless I came to a complete stop and restarted my car. This made it difficult to drive at a higher speed when I was on a major road or highway. I took it to a mechanic specializing in transmissions and he confirmed that the transmission was failing. The car would give me an indicator light of a transmission malfunction. I find it ridiculous that my cars transmission would go out around 5 yrs/60,000 miles. Since the pandemic, it hasn’t been driven a whole lot as I’ve worked from home.

1.Interior color light bars: These light bars developed inconsistency. Audi repaired the inconsistency however now the light bars only display pink (not white) during start up. The dealership tried telling me it’s not pink, then claims to be color blind. I have artiest friends who maintain the color is pink. 2.Engine start-stop: Dealership confirms the Q7 will shut down as part of the start-stop feature before the vehicle has stopped. I explained to the dealership that the Q7 speedo claims moving 1 to 2 mph faster than it is moving. Therefore, during slow speed braking, stop sign, the Q7 will shut down before it stops moving. Without the engine on, the Q7 will lurch to a stop or and forcing the transmission to turn. 3. Low oil light comes on between oil changes sometimes.

Recall Number: 22V034 Audi has a current recall impacting the alignment of the rear axle. It is causing uneven and unsafe wear on the rear tires. Our tires are experiencing this greatly. We took the car into our Audi dealership. Audi, the manufacturer, rejected the request for tire replacement claiming alignment is within specification. However, if you take even a small glance at our tires, it is clear there is something wrong due to the vehicle, matching the description of the recall to a T. This is a serious safety issue that Audi is not properly addressing.

Our vehicle was purchased new a year and four months before the tires were considered completely "dry rotted" out by the Audi technician. The vehicle has 35, 737 miles on it, but it was all highway commuting driving. The TMPS never sparked an issue until the tires got down to 10 PSI only 10 miles before we were on our way to the dealership for this routine 30k maintenance appointment. The tech said that the TMPS would not show an issue because the faulty tires were all worn down with dry rot equally. So it was a 1: 2 punch of faulty tires with a terrible design to the TMPS. To make it worse, we were supposed to have the car in for this maintenance plan 3 weeks before, but Audi called to tell us they were canceling our appointment because they were double booked. In fact, the only reason this car was even able to be seen at this appointment on this day three weeks later was because our other Audi was scheduled for routine maintenance the day of this appointment and we asked to push back our other Audi so this one could be seen since it was too much of a delay. SO our safety kept being put at risk by a design flaw with the vehicle that did not show an issue when it should have, faulty tires given to us by Audi, and then a large delay in service we were supposed to receive (nd a delay in service on our other vehicle as well). Also they were unable to fix the other recall on the vehicle because Audi ran out of parts for it, so we are at risk still for that recall issue. It is unknown when they will address this. Also interestingly enough, we have maintenance and repair plans for everything on this vehicle, and of course, this just happened to be the one thing not covered conveniently. We submitted to Audi that this is unacceptable, and they refused to help us. The mechanic included a video of the damage to the tires that we will submit with this. The link for this is https://asr.autonation.com/1uPfbpuqWB We will also download it and submit it in case this link is delete

The forward collision warning system (Audi PreSense) identified a shadow from an overpass as another car and alerted me to use the brakes. My car did figure out there was not another vehicle before performing an emergency brake. If the car had done an emergency brake I would have surly been rear ended on the highway. This is not the first time forward collision warning has activated due to a shadow on the road. I have not mentioned this to the dealer but have read of this happening to others that own Audi cars that use Audi PreSense. The Audi PreSense installed in my car utilizes the front facing camera only - there is not a forward facing radar system. There has never been a warning that that system is not functioning as intended.