AUDI Complaints

The contact owns a 2019 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the dealer confirmed that only five parts were received per week. The contact was informed that she could not be added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to confirm when parts would be available. The contact stated that the air bag warning light was illuminated indicating that the passenger’s side air bag had failed. Additionally, the sensors had started to malfunction. The approximate failure mileage was 40,000. Parts distribution disconnect.

Had multiple instances as I approached intersection stops of the vehicle suddenly jerking and the drive train becoming disengaged. The car maintained electrical power and had working steering and braking as I coasted to a stop. This occurred 5 times over the course of 3 miles as I attempted to make my way home, and I would estimate that each occurrence happened at a speed under 10 mph. The car was near full battery charge level when this occurred. With each occurrence, the vehicle would generate a series of warning messages (indicating failures of one system after another, ranging from electrical system, to drive train, to collision avoidance, to tire pressure monitor, etc.) and would indicate the car was disabled, should be pulled over safely, and that I should call the dealer for support. For about 30 seconds, the car could not be put back into "drive" mode, but after that time I could restart the car and was able to resume driving. Fortunately, this all occurred when I was driving on neighborhood streets during a non-busy period, and I was able to carefully make my way back home. But having a car suddenly and randomly disabled while in motion could obviously be a significant safety issue. The following day I had the car towed to my local Audi dealer and at this point have received no indication of what the problem might be or even when it might be assigned to a technician for diagnosis. In looking online at Audi owner forums, it's clear that others have experienced the same problem I experienced, along with an array of other significant electrical failures. I've spoken to the Audi Customer Experience support desk and they say the problem I experienced is not one they've been made aware of.

Steering Rack Assist has a recall for my car because my steering locked up. Audi replaced the recall part two times. the first didnt work after the second time it works but now they cant reset the check engine lights, TPMS, Steering Fault do not drive it says, ECS Fualt, Stability Fault, Child Safety Lock Fault etc. Dealer told they did everything they could even flew in an Audi Engineer still cant reset anything and that they exceeded the cars value in man hours to figure out what is the issue. Now they tell me the car is drivable but my question is, is it safe for me to accept it like that and risk something happening while driving and the steering locking up or any other problems that may arise but I wouldn"t know because of the other alarms may override the current alarm that may pop up. My insurance said they wouldnt accept the car back in that condition because its a recall issue related and that Audi needs to address this but in just getting the run around. My car has been at the dealer for about 6 months trying to figure it out. Now they tell me "You brought your car because steering was locked up wasnt able to drive and now the car is drivable and the only thing we cant clear are the alarms that i mentioned above but it is drivable its just like an oil change alarm that you do the oil change but we just cant reset it so its kinda the same thing" they told me that and i was like okay. No is not the same i said, my question is is this even safe to accept and risk something happen and get into an accident because of the steering lock up. Now they wont even take my wife audi because has the same recall that needs to be replaced. the only way they replace it is till it happens. So they waiting for my wifes car to lock up while driving and not have control of car and crash especially if my kids are with her because she takes them to school. What do i do please help? I also requested the total estimate to see how much I owe and they will not send it to me.

AUDI A8 HAS BEEN USING LARGE AMOUNT OF COOLANT. HOWEVER, ITS NOT RUNNING OUT THE CAR. YET IM STEADY BUYING COOLANT BECAUSE ITS SAYING ITS LOW. AND WHEN I GO TO PUT THE COOLANT IN MY CAR IT IS LOW. SO WHERE IS THE COOLANT GOING? IN TRYING TO FIGURE OUT WHERE MY COOLANT WAS GOING OR WHY WAS IT CALLING FOR SO MUCH I DID SOME AUDI RESEARCH ON MY VEHICLE AND SAW THAT IT HAD A PRIOR RECALL. I PURCHASED THIS CAR OVER A YEAR AGO AND THE DEALERSHIP DIDNT ALERT ME OF ANY RECALLS. I DONT THINK MY RECALL WAS FIXED. ALSO THERES BEEN A LOUND NOISE ON MY SUSPENSION IN THE FRONT OF MY VEHICLE ON THE RIGHT. I SEE AUDI HAD MANY COMPLAINTS ON THIS ISSUE. THE CAR WITH ARROWS FOR MY SUSPENSION STAYS ON. TOOK TO DEALERSHIP TO GET IT DIAGNOSED. THEY CUT THE LIGHTS OFF FROM THE DASH BUT THE CHECK ENGINE LIGHT IS STILL ON. ACCORDING TO THE FORUMS IVE READ THESE ISSUES ON MY AUDI ARE SERIOUS SAFETY ISSUES. THERE WERE NO WARNING PRIOR TO THE FAILURES. I AM REALLY AFRAID TO DRIVE MY VEHICLE BECAUSE I DONT KNNOW WHAT OR WHEN IF IT WILL STALL OUT ON ME IN TRAFFIC OR WORSE.

The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds, an intermittent warning message about the headlights would appear on the instrument panel. The contact had taken the vehicle to a dealer where she was informed that the only way to remove the warning message would be to replace the entire headlight housing. Upon investigation, the contact discovered NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) which she linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

I have seen at least three other complaints with NHTSA on this same item all with different headings. Check engine light comes on at high speeds while highway driving. Pull Engine code and comes back as P2753 - Valve for transmission fluid cooler circuit open. Had to replace coolant control valve for transmission as coolant was leaking into solenoid. Many other reports of this same problem on NHTSA already and mechanic says it is known issue with Audi.

The contact owns a 2008 Audi S8. The vehicle had previously been serviced under NHTSA Campaign Number: 16V415000 (Visibility). The contact stated that while driving at 85 MPH, the sunroof glass detached from the sunroof frame. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, and the contact was awaiting a callback. The failure mileage was approximately 114,000. Vehicle has been repaired.

The engine failed while I was driving. The car did not show any warning lamps, messages or other symptoms, it just jumped and died. I had the car towed to my mechanic. The mechanic thought it was the starter, but then realized the chain had broken and it hit other parts of the engine, including the pistons catastrophically. The engine is not reparable. My safety was a risk as the car died on a busy road. Audi has asked that I bring the car, at my expense for them to inspect, without offering anything. I have a letter from them indicating that they will not help. ABS SYSTEM and Brake Actuator that is failing or defective. Vehicle was taken to the dealer but was not repaired.

This car has been regularly serviced by Audi for it’s entire lifespan. Today during service, the Audi technician discovered that the water pump had cracked and was leaking coolant onto the engine. The repair will cost me $1500 out of pocket, and neither the dealership nor Audi will offer any assistance. This issue is commonly documented as highly prevalent in the 2017 Q7, among other models.

The vehicle is needing about 2qts every 2-3 days. Every once in a while I can feel it slip. I just bought this vehicle in October 2021. There are absolutely no leaks. It's a safety hazard because if it loses enough oil when I am driving, the car can and will die in the middle of the road. This vehicle is what I use to haul my 2 year old daughter in. Yes the vehicle can be inspected. The vehicle was bought at cooks car sales. Lewiston, idaho 83501