AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 AUDI Q7- Kensington, MD
I purchased my 2017 Audi Q7 in August 2016. The vehicle is advertised as requiring servicing and oil change every 10,000 miles. Unfortunately, my vehicle has never made it to a 10,000 mile interval without the yellow oil indicator light come on. When I asked the Audi service agent , he states that the car does not typically make it to a 10,000 mile interval because of the large engine. Over the past 5 years the interval to add one quart of oil has been less and less. It has gone from ~9500, 7500, 3000 intervals. On July 22, 2021 I took my car in for the 80,000 mile service. The actual mileage on the odometer was 80,304. The car service was complete and returned. On August 16, 2021, my yellow oil indicator light came on at 81,588 miles. I called the my local Audi Service and was advised to come in for an oil consumption test. I also notified the National Audi Customer Service line to voice my concern for my car. I inquired if oil consumption is a known issue in the Audi Q7 2017. There was not a clear admission of this concern in their vehicles but it made me concern that this could be an issue because of historical issues with Audi's early consumption of oil. I am concerned because this vehicle has the oil indicator light come on in shorter intervals which make me concerned about the longevity and reliability of the engine.
Source: NHTSA WEB SITE -
2015 AUDI A8- Roxbury, CT
Engine stalled as i approached departure terminal at Newark airport. Dealer has inspected and determined the Turbo Impeller is bent and requires replacement. Car will not run. This is a known problem on Audi turbo engines apparently. Just prior to stalling the oil low light came on then the car stalled out creating a hazardous safety situation for a perfectly well maintained car.
Source: NHTSA WEB SITE -
2017 AUDI Q5- Tavares, FL
thermostat housing leaking at the top edge and the coolant pump leaking, replaced thermostat housing and coolant pump assembly. vehicle is available for inspection upon request. the coolant reservoir would empty every time I drove the car or let it sit, the vehicle did let me know with an alert when the fluid was too low. I had to continually keep fluids in it so that the vehicle did not overheat. I took the vehicle to my mechanic and he sent me to the dealership for the correction. the dealership corrected the issues by replacing the thermostat housing with coolant pump assembly. The vehicle has not been inspected after the repair. This issue began on 8/5/21 and was repaired on 8/11/21 this was the first opening for the dealership. The total cost was $1,688.77.
Source: NHTSA WEB SITE -
2010 AUDI A5- Sun City West, AZ
The contact owns a 2010 Audi A5. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the failure could be related to the catalytic converter, but a diagnostic test was not performed. The vehicle was diagnosed by an independent mechanic that the catalytic converter needed to be replaced, but the vehicle was not repaired. The contact stated that her son inspected the vehicle and discovered that all the fluids were low. The fluids were topped off to the proper level. The warning light disappeared; however, the check engine warning light was illuminated a month later. The contact stated that her son completed a diagnostic test and retrieved a fault code for a defective catalytic converter. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,960.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI S3- Oxford, MD
The contact owns a 2015 Audi S3. The contact stated while his wife was driving 50 MPH, the airbag warning light and the seat belt warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provide no assistance. The approximate failure mileage was 100,000. VIN tool confirms parts are not available.
Source: NHTSA WEB SITE -
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2020 AUDI A3- Castaic, CA
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 AUDI A3- Littleton, CO
Takata Recall. The contact owns a 2018 Audi A3. The contact received notification for NHTSA Recall Number: 21V198000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not yet available. The contact stated that the warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,400. The incorrect VIN was provided.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 AUDI A3- Calabasas, CA
There are six recall warnings associated with this car and tons of information that I am not including as I am sure you have all of the documentation. I am adding my vin # above to the complaints. I would like to know what VW corp is doing about this. Thank you very much for keeping us safe on the road best, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Source: NHTSA WEB SITE -
2015 AUDI Q7- Mesa, AZ
Code P00455 check engine light. When I fuel gas tank, fuel pours out from driver's side. Fuel fill is on passenger's side of car.
Source: NHTSA WEB SITE -
2017 AUDI A4- Palo Alto, CA
Our 2017 A4 suddenly had the passenger airbag warning light illuminate while driving. In addition a different warning stated "safety system malfunction." We took the car to the dealer. They saw that there was a code in the computer but said that this could be "because a wire moved." They claimed it was "fixed" by "restarting" the car.They did no repair despite our protests, and told us to bring it back if it happened again. The next time we drove the car it happened again. We returned to the dealer. They stated the following (1) there is nothing wrong with the car and we should ignore the random intermittent safety light and continue driving; (2) that "probably you won't have a crash during the malfunction, so it should be OK" and "Audi engineering won't pay to fix this under your warranty because "sometimes your seat heater can trigger this warning for no reason if you don't use the seat heater." Audi is refusing to fix this obvious safety error impacting the airbag system.
Source: NHTSA WEB SITE