AUDI Complaints

while driving, my 2021 Audi q5 with 1400 miles, it began to malfunction; every light & warning (transmission, brakes, AWD , etc.) began flashing as failing on the dashboard. The windows begin going up & down. Steering began to be hard. Finally, I was able to steer the q5 out of traffic. Traffic was going about 40-50 mph. 2. the q5 was towed to Audi for diagnostic 3. Audi called & said that the gateway got wet and the cost for the part is $1200. It will take 2 weeks to get the part in. Audi has no openings until October. 4. They stated that the water drains are working and that they found a water bottle cap in the backSeat of the car; therefore, the gateway will not be covered under warranty. Huh? 5. I am unsure why the warranty will not cover any Safety issues on a 4 month old car. 6. Audi is assuming there was a water spill, because there was a water bottle cap in the car. 7. What are you talking about, Audi? Why are you assuming things? What is the real cause of this traumatic experience? 8. Secondly, no one told me not to have a water bottle cap in the q5 backseat area; the q5 without warning, began to shut down. 9. The engine light stayed on. 10. Audi is not acting in good faith, why are there assumptions made? 11. Audi must recall the q5 and announce a public safety warning of the danger that is lurking in the back seat called a gateway. 12. Audi must clearly state “Danger! Danger! No water bottle caps allowed in backseat”. 13. Also, not to mention, there were no Audi loaner cars available; this gives off the appearance that Audi is making a lot of repairs and they are aware of this $1200 “water bottle cap” problem called a gateway. 14. I am aware my experience is possibly rare, BUT it must not happen ever. This was a dangerous scary experience that must not happen again to me or any family! 15. Pls demand Audi to recall these q5s to relocate the gateway, before someone dies!!! 16. I will trade in q5 to avoid death...

EPC light and Engine light keep coming on and causing the car to go into limp mode while driving on highway at 55+ mph. This has happened three times. Each time I have taken the car back to Audi Marietta Jim Ellis. Each time I have paid thousands of dollars to remedy the problem. But other issues with the car engine keep arising. I have replaced the entire suspension at 60k miles... and Air struts at 70k. Engine mounts, Transmission mounts, replaced the battery twice. Dealership can not understand why the components are wearing out prematurely. The car is a safety issue and at this point I am fearful when I have to drive the car. This car is a lemon! But Audi will not buy the car back.

I was driving about 67 on the open highway and was struck from behind by another vehicle. I lost control of my car and careened into a guard rail. I went unconscious and when I woke I was badly injured. All the air bags in car had deployed except for the driver's airbag. As a consequence, I sustained severe damages to my ribs and neck. I am lucky to be alive.

Takata recall. The contact owns a 1998 Audi A6. The contact received notification of NHTSA campaign number: 20V056000 (Air Bags) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The Lighting system is SUB-PAR because You NHTSA has been dragging your feet on approving the ADB Matrix Headlights and allowing AUDI to update the software and enable the system. This is a Safety issue as we cannot realize the full capability of visibility when driving on the highway! NHTSA, please get your ACT together and approve the ADB Headlights!

Takata recall. The contact owns a 2016 Audi A3. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2015 Audi Q3. The contact stated that the front passenger’s side door locking mechanism intermittently failed, and the door could not be opened from the inside or outside of the vehicle. The contact indicated that when the failure occurred the door could not be unlocked manually or while using the key fob. The vehicle was taken to the local dealer who diagnosed that the door actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

Passenger side air bag light came on and off even with not passenger on the vehicle PODS

I purchased this vehicle used on 7/14/21 from Audi of Des Moines. Not even 3 days after purchasing, the rear view mirror fell down, the back of the front driver and passenger seats came off, the car had been hail damaged at the dealership but they didn't inspect the entire car so I have to replace the windshield and front license plate plastic grill attachment. However, my biggest concern is the smell of Gasoline after I drive the vehicle, every time. There is a strong odor of gasoline near both rear doors/wheels that can be smelled after stepping out of the vehicle and the engine has been lagging. I have filled the gas tank 3 times and each time used premium gasoline. I can't get any information as to whether or not my specific vehicle has had the 2 fuel recalls checked and/or serviced. I am beyond frustrated and feel like I was sold a lemon. Of course the dealership will not help me because they sold it as is no return policy. Mind you that stated that all they did to it was wash it and clean the inside prior to selling it to me and did not do any kind of thorough inspection.

Dear Leadership @ NHTSA, On July 5th, I reported an incident of Air conditioner not working on my Audi Q7 car with Dealer- Audi Bellevue, located at 1533 120th Ave NE, Bellevue Washington 98005. Findings from the service team was, faulty Control Module and it was replaced. However, this replacement did not fix the problem. Further Investigation led to puncture in the Condenser as the cause. I was told the Condenser had to be replaced. I spoke to my service advisor and Supervisor of the service advisor. My question to them was “How can the condenser get punctured, which is under the hood of the car. My car never met with any accident”? Per Dealer Supervisor, While driving rocks from the road, can make its way through the front grill and make a hole on the Condenser and this is a known issue. My concern is, if this is a known problem, why is Audi still sticking to this Design where it can let rocks pass through the front grill to make a dent on the Condenser. This is causing a huge inconvenience/hardship to customers like me. I had to spend $1,542.62 for the condenser replacement(though I had a Platinum extended warranty) and had to leave my car at the workshop for 11 days. Now that the Condenser is replaced and working fine, the issue does not resolve here, rocks can potentially come through the front grill and can make a dent on the condenser again. This is still an OPEN issue. If that happens again, I will have to go through the same cycle of hardship/hazard/inconvenience. From inspection standpoint, the punctured condenser should be available with my Dealer. I have not made a claim through insurance, so no inspection is made on this condenser. I am not certain when the rocks would have puncture the condenser and there is no indication when the condenser was punctured. Since I noticed my Air conditioner not working on June 27th, I believe this incident of condenser puncture could have happened a week before.