AUDI Complaints

2008 Audi A5 3.2L S-Line Coupe experiencing severe water intrusion into trunk compartment causing progressive failure of multiple electronic modules. Water enters through a known design defect in the trunk seal and drainage pathway, pooling in the spare tire well where critical electronic control modules are mounted. Affected systems: (1) Complete audio and entertainment system failure due to amplifier module destroyed by water damage. (2) Electronic parking brake malfunction with brake failing to engage and disengage reliably, creating serious rollaway risk on inclines. (3) General electrical instability with intermittent warning lights and system malfunctions. (4) Severe parasitic battery drain with vehicle battery draining overnight due to water-damaged modules drawing constant current. This is a well-documented design flaw across the entire B8 A5 and S5 platform from 2008 to 2013. The manufacturer engineered a protective cover part for later production models, confirming awareness of the water intrusion defect, but never issued a recall or retrofit for earlier vehicles. Hundreds of owners have reported identical failures on major Audi enthusiast forums. The electronic parking brake failure is a serious safety hazard as the vehicle may roll uncontrolled on grades when parked.

when starting vehicle every three or four days all safety systems fail and takes anywhere from one hour to 12 hours to reset. This forces me to drive vehicle without any safety systems i.e fwd collision, rear traffic alert, lane assist , side view mirror alerts, heads up display adaptive lighting. DEALER claims there is no fix at present and cannot repair until Manufacturer finds solution to software problem. This has happened on numerous occasions

Post fix EDR cooler failure causing coolant fluid loss " enough complaints =pressure on Audi Reference EA189 emissions fix Subject: Goodwill Assistance Request – 2014 Q5 TDI EGR Cooler – VIN [XXX] Audi Customer Experience Team, I am writing to request goodwill assistance for my 2014 Audi Q5 TDI, VIN [XXX] , with 105,000 miles. Vehicle Issue The car is losing engine coolant with no external leaks. Symptoms are consistent with a failed EGR cooler: low coolant warnings every few weeks, white smoke on cold starts, and no puddles or visible leaks. This is a documented failure mode on the 3.0L TDI V6 engine, especially after the emissions modification. Warranty Background - Original in-service date: [XXX] - Emissions modification completed: 2018 - Current mileage: 105,000 I understand the EGR cooler is a covered component under the TDI Extended Emissions Warranty as an emissions-related part. While the 10-year time provision from the in-service date expired [XXX], I am well under the 120,000-mile limit. The 4 years/48k miles from the 2018 modification also places the failure directly within the spirit of the extended coverage. Basis for Goodwill Request The EPA-approved emissions modification increased EGR duty cycles and thermal stress on the cooler. This failure is a direct consequence of that modification. Repair quotes from Audi dealers are $1,200-$2,000 due to the labor involved to access the cooler in the V of the engine. The vehicle has been maintained with VW 507.00 specification oil and has no aftermarket modifications. I intend to keep the vehicle long-term if repaired. Request I respectfully request Audi cover the diagnosis and replacement of the EGR cooler under goodwill. I am happy to have the work performed at an authorized Audi dealer in Houston. I appreciate your consideration and can provide service records or additional photos if needed. I can be reached at [XXX] or this email. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

I am reporting suspected odometer fraud on my 2018 Audi Q7 3.0T Prestige (VIN: [XXX] ). Between May 8 and June 13, 2025, while I was the sole driver of the vehicle, Audi dealership service records show an odometer increase of 5,282 miles (from 78,260 to 83,542). However, independently verified GPS trip data from the Audi Connect system confirms I drove only approximately 2,103 miles during this period — a discrepancy of approximately 3,178 miles. The vehicle was serviced at two Penske-owned dealerships: Audi of Arlington (3200 Columbia Pike, Arlington, VA 22204) and Audi of Chantilly (14839 Stonecroft Center Ct, Chantilly, VA 20151). Only authorized dealer diagnostic equipment can alter odometer values. This manipulation resulted in the wrongful denial of my extended warranty coverage and a $37,567.16 out-of-pocket engine replacement. I have a fully documented demand letter with ten supporting exhibits including service records, Audi Connect trip data, and a detailed timeline. The dealerships did not respond to my demand letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System: Engine. The vehicle was destroyed by fire but the remains are available for inspection depending on insurance/salvage status. Safety risk: Around [XXX] on [XXX], my 2023 Audi Q5 began smoking as I was exiting the vehicle with my [XXX] daughter and then caught fire and was completely destroyed. This created an immediate risk of serious injury or death to me and my child. I live across from a park and there were many children and families nearby who were at risk as well. Dealer/service confirmation: I just learned of recall 15ZK (loose cylinder head cover screws/oil leak fire risk) after the fire. I never received a recall notice despite owning an affected vehicle. Inspections: The incident was responded to by Silver Spring/MCFRS Fire Station 19 along with local police on April 12. The vehicle has not yet been inspected by my insurance company. They are expected to send an inspector on April 13. Prior warning symptoms: I recently noticed a fuel/burning smell originating from the front of the vehicle. The smell was detectable from outside the car after driving but was not present inside the cabin. No warning lights appeared on the dashboard. The smell persisted for several days prior to the fire without resolving, consistent with the oil leak described in recall 15ZK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was pulling slowly into a parking space at a grocery store, with my right foot on the brake, nearly stopped. Then the car rapidly and suddenly accelerated unintentionally. The car jumped over a bush, a median, rammed into a parked car, pushing it across the next parking lane into a third car. The third car, in turn, bumped a fourth car. Safety: The air bags did not deploy. The potential for significant injury to me, nearby pedestrians and people in cars was extremely high. Luckily, I was able to brace myself sufficiently, there were no pedestrians nearby and no one was in any of the cars. There were no warning lights, beeps, messages or any other information to indicate a defect or potential malfunction.

This website shows the wrong information. Recall was successfully repaired but it shows here as unrepaired.

Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.

While driving my vehicle, I approached a four-way stop and began crossing a four-lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise. The sensation was similar to abruptly hitting the brakes, but my foot was not on the brake pedal. Immediately after the lurch, multiple warnings appeared on the dashboard. The messages displayed were: “Driving dynamics system: malfunction! Limited functionality. Please contact service.” “All wheel drive: Malfunction. Please call service.” The abrupt deceleration combined with the system failures created an unsafe scenario that could have caused a crash had there been nearby traffic.

I was driving my vehicle when the engine surged and then a transmission warning light came on and there was an immediate and complete loss of drive power. After the vehicle glided to a stop, there was no drive transmission in either forward or reverse. There was no pre-warning and no earlier incidence that led up to this issue. The vehicle is five years old with 39,834 miles and has had all routine maintenance and mileage interval services performed at the dealership, including its recent (Dec-25) 40,000-mile service. Thankfully this complete failure occurred when I was in my neighborhood and travelling 20mph; otherwise, the results could have been catastrophic had it occurred on a multilane highway at speeds of 65-70 MPH. The vehicle was towed to Audi of Indianapolis where the issue was identified as one broken bolt and two loose bolts for the transmission filter cap. This matches a known Audi Issue with a Technical Service Bulletin issued December 13, 2024, where they acknowledge a complete loss of power and a root cause of broken/loose bolts in the transmission filter. This is a known issue and is happening on low mileage well serviced vehicles. Because this issue is known and could result in a severe accident and/or loss of life under high-speed multi-lane highway conditions, it seems Audi of America should issue a recall versus just a TSB and/or extend the warranty for this issue up to 10 years or 100,000 miles which would, perhaps, be considered a normal lifespan for a part.