AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 AUDI S8- GILBERTS, IL
WAS DRIVING ON A SATURDAY AFTERNOON DOWN A BUSY STREET WHEN MY CAR STARTED SPUTTERING AND HAD VERY REDUCED POWER. I WAS ABLE TO EVENTUALLY GET TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. TRIED STARTING THE CAR AFTER A RESTING PERIOD AND CAR WOULD NOT START. LET IT SIT LONGER AND FINALLY GOT IT TO START BUT CAR HAD VERY LITTLE POWER WHEN PRESSING ON THE GAS , BUT I WAS ABLE TO GET TO MY LOCAL AUDI DEALER FOR A DIAGNOSIS. ($190.00 + TAX). I INFORMED THE TECHNICIAN OF THE ISSUES I SAW AND ALSO THAT I HEARD A WHINING NOISE COMING FROM THE ENGINE. DIAGNOSIS WAS THAT BOTH TURBOS HAD SIGNIFICANT "PLAY" IN THEM AND THEY NEEDED TO BE REPLACED. THE TECH SAID THAT THIS IS CAUSED BY AN OIL SCREEN DEEP INSIDE THE ENGINE, WHICH IS A KNOWN CAUSE OF THIS ISSUE. PRICE TO REPAIR WOULD BE $11,500.00!!!! IF THIS IS A KNOWN ISSUE AS AUDI STATES, WHY ISN'T THIS A RECALL ISSUE, ESPECIALLY WITH THE COST INCURRED BY CONSUMERS?
Source: NHTSA WEB SITE -
2014 AUDI S6- LAGUNA BEACH, CA
POWER STEERING SYSTEM COMPLETELY FAILED ON NUMEROUS OCCASIONS. 18 MONTHS AGO, POWER STEERING FAILED AND WHOLE POWER-STEERING SYSTEM WAS REPLACED BY DEALER UNDER WARRANTY. NOW, 1 MONTH AGO, POWER STEERING COMPLETELY FAILED AGAIN, FOR TWO DAYS, AND THEN RESUMED NORMAL OPERATION ONCE I LEFT SNOW COUNTY (I DON'T KNOW IF THE COLD HAD ANYTHING TO DO WITH IT, DESPITE THE FACT THAT THE SYSTEM IS ELECTRIC-ASSISTED, NOT HYDRAULIC). I TOOK VEHICLE TO MY LOCAL DEALER THAT REPLACED POWER STEERING SYSTEM 18 MONTHS AGO, AND NOW THEY CLAIM THERE IS NOTHING WRONG - BUT THEY SUGGESTED I COULD REPLACE THE WHOLE POWER STEERING MODULE AGAIN FOR $5700, SINCE THE CAR IS NO LONGER UNDER WARRANTY. ON BOTH OCCASIONS, POWER STEERING FAILED, THEN RESUMED, AND THEN FAILED IN A REPEATED MANNER EVERY 30 SECONDS OR SO, WHILE ALSO SOMETIMES REMAINING BROKEN FOR MINUTES AT A TIME. BEHAVIOR DID NOT SEEM TO BE RELATED TO VEHICLE MOTION. I CALLED AUDI OF AMERICA, AND THEY SAY THERE IS LITTLE THAT CAN BE DONE, YET THEY CLAIM THEY'LL TALK TO THE DEALER AND GET BACK TO ME. CONVERSATION DID NOT SOUND HOPEFUL, AND WHEN THE PROPOSED SOLUTION FROM THE DEALER WAS TO REPLACE THE EXACT SAME MODULE THAT WAS REPLACED 18 MONTHS AGO, I SUSPECT SOMETHING ELSE IS GOING ON.
Source: NHTSA WEB SITE -
2014 AUDI S4- COTTONWOOD HEIGHTS, UT
MY 2014 AUDI S4 HAS A EPC LIGHT THAT KEEPS TURNING ON WHILE DRIVING THAT CAR. THE EPC LIGHT WILL PUT THE CAR INTO LIMP MODE AND WILL HAVE A ROUGH IDLE AND CAN BARLEY DRIVE. WHEN THAT LIGHT TURNS ON YOU HAVE TO PULL OVER IMMEDIATELY AND RESTART THE CAR TO CONTINUE DRIVING AND IS A COMPLETE SAFETY HAZARD BECAUSE IT WILL HAPPEN WHEN YOU ARE ON THE FREEWAY. THE LIGHT MAINLY TURNS ON WHEN YOU ARE TRYING TO GET UP TO SPEEDS OF THE FLOW OF TRAFFIC. I HAVE TAKEN IT TO THE DEALER MANY TIMES TO GET THIS ISSUE RESOLVED AND THEY KEEP SAYING THERE IS NO ISSUE WITH THE CAR WHAT'S SO EVER. I DECIDED TO TRY TO FIGURE OUT WHAT WAS WRONG WITH THE CAR MYSELF BECAUSE THE DEALER WAS NO HELP. WHEN I LOOK IT UP HUNDREDS OF FORUMS SHOW UP TALKING ABOUT IT AND NO ONE CAN FIGURE OUT WHAT IS GOING ON WITH THE CAR AND EVERYONE IS HAVING THE SAME ISSUE AND HOW THE DEALER IS NO HELP AT ALL. ONE PERSON SAID THEY TOOK IT TO THE DEALER AND THERE WAS A FAULTY WIRE ON THE ECU. I THINK ITS THE ECU FAILING AND DOESN'T KNOW WHAT TO DO.
Source: NHTSA WEB SITE -
2013 AUDI S6- ORANGE, CA
TL* THE CONTACT OWNS A GRACO CHILD SAFETY SEAT, MODEL NUMBER: 2013866, MODEL TYPE: TURBO BOOSTER, MANUFACTURED DATE: SEPTEMBER 5, 2019. THE CHILD SAFETY SEAT WAS BEING UTILIZED IN A 2013 AUDI S6. THE CONTACT ATTEMPTED TO SECURE CHILD IN THE SAFETY SEAT, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THERE WAS A HOOK DEFECT UNDERNEATH THE SAFETY SEAT NOT ALLOWING IT TO BE SECURED INSIDE OF THE VEHICLE. THE CONTACT WAS UNABLE TO SECURE THE SAFETY SEAT. THE CHILD WAS NOT INSIDE THE SAFETY SEAT AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ## VIN FAILED ## GRACO CHILD SAFETY SEAT ##*DT*JB*DT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI Q7- HUMBLE, TX
HI THERE I PURCHASED A USED 2017AUDI Q7 3.0T WITH ABOUT 65K MILES IN OCTOBER OF 2019 AND A COUPLE OF WEEKS LATER I NOTICED THAT THE ANTIFREEZE BOTTLE WAS ALWAYS LOW SO I HAD TO KEEP ADDING.THERE WAS NO LEAK IN THE GARAGE BUT YOU CAN CERTAINLY SMELL THE ANTIFREEZE. I CHECKED ON GOOGLE AND OTHER FORUMS AND LEARNED THERE IS A PROBLEM WITH THE WATER PUMP. SO IF OTHER PEOPLE IS HAVING THE SAME PROBLEM I THINK AUDI SHOULD LOOK INTO FIXING IT .THANK YOU
Source: NHTSA WEB SITE -
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2016 AUDI Q3- CHICAGO, IL
DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, ALL OF THE SUDDEN THE CAR LOSES CONTROL AND IS FISHTAILING. I WAS ABLE TO REGAIN CONTROL AND PULL OFF THE ROAD AT AN EXIT RAMP. THE PASSENGER SIDE REAR TIRE WAS COMPLETELY BLOWN OUT. I DO NOT RECALL RUNNING OVER ANYTHING OR HEARING A POP, THE TIRE SIMPLY EXPLODED. THE TIRES ARE CONTINENTAL CONTIPROCONTACT 255/40/19. THE TIRE PRESSURE SENSOR DID NOT INDICATE LOW PRESSURE BEFORE THE BLOWOUT OR FOLLOWING THE INCIDENT.
Source: NHTSA WEB SITE -
2018 AUDI Q7- BAYONNE, NJ
TL* THE CONTACT OWNS A 2018 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 25 MPH, A WARNING MESSAGE INDICATING 'STEERING MALFUNCTION PLEASE VEHICLE' ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART THE VEHICLE, HOWEVER THE MESSAGE WAS STILL DISPLAYED. THE CONTACT LEFT THE VEHICLE AT A PARKING LOT OVER NIGHT. THE CONTACT HAD THE MANUFACTURER TOW THE VEHICLE TO A LOCAL DEALER BELL AUDI (782 US-1, EDISON, NJ 08817) WHO DIAGNOSED THE FAILURE AS A STEERING WHEEL SYSTEM ISSUE THAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,328.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI A3- COLORADO SPRINGS, CO
I PURCHASED A 2019 AUDI A3 ON JANUARY 18, 2021 (VIN [XXX]) FROM AUDI DENVER. I REPLACED THE WINDSHIELD 2/19/2021, WAS TOLD THE WINDSHIELD HAD BEEN REPLACED AT LEAST ONCE BEFORE (2/2020 AT THE DEALERSHIP) AND 2 WEEKS AFTER REPLACING THE WINDSHIELD, HAVE A NEW CRACK THAT IS QUICKLY SPREADING. 4 UNREPAIRABLE WINDSHIELDS WITH ONLY 11K MILES ON THE VEHICLE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2020 AUDI A6- CORNWALL, NY
THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE STOP AND NOTHING IN THE VICINITY, NO ONCOMING TRAFFIC, NO PEDESTRIANS, NO ANIMALS....
Source: NHTSA WEB SITE -
2014 AUDI A5- HUNTLEY, IL
NO INCIDENT CAUSED THIS TO OCCUR - RANDOMLY ONE DAY STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN - AN ISSUE AT BOTH LOW AND HIGH SPEED - INTERMITTENT SO NO IDEA EACH TIME GO TO CHANGE LANES OR TURN A CORNER IF GOING TO BE ABLE TO TURN THE WHEEL - INITIALLY IT IS SPORADIC, HOWEVER, WITH TIME/USE OCCURS MUCH MORE OFTEN LOTS OF INFORMATION/COMPLAINTS ONLINE - APPEARS TO BE STEERING SHAFT / SEIZURE OF U-JOINTS: THERE WAS A AUDI ISSUED TSB 481461, THAT COVERS THIS PROBLEM. A REVISED PART WAS ISSUED FOR THE INTERMEDIATE STEERING SHAFT THAT CORRECTED THIS ISSUE. ONE OR BOTH UNIVERSAL JOINTS WAS SUBJECT TO SEIZURE. 8K1419753H WAS ISSUED AND SUPERSEDES PREVIOUS EDITIONS (53A-53G). RECOMMEND OWNERS ENSURE THERE EXISTS NO EXCESS PLAY IN EITHER IMMEDIATE SHAFT UNIVERSAL JOINT AFTER LUBING.
Source: NHTSA WEB SITE