AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 AUDI Q7
    - HILLSBORO, OR

    AFTER STARTING ENGINE, AROUND 20 SECS WARNING COMES THAT RIGHT REAR BRAKE NOT WORKING, RIGHT REAR PARKING LIGHT NOT WORKING. BUT THERE IS NO ISSUE WITH BRAKE LIGHTS OR PARKING LIGHTS. PHYSICAL INSPECTION SHOWS IT WORKS JUST FINE.

    Source: NHTSA WEB SITE
  • 2015 AUDI Q5
    - CLERMONT, FL

    MY 2015 AUDI Q5 HAS 36,000 MILES ON IT, IS GARAGE KEPT AND TAKEN WELL CARE OF. IT JUST NOW HAD BOTH REAR BEARINGS GO OUT AT THE SAME TIME. IT MADE A HORRIBLE NOISE WHILE ON SMOOTH HIGHWAY, AND I HAD IT TOWED TO A MECHANIC WHO DEEMED IT UNSAFE TO DRIVE. THERE IS A RECALL ON THE FRONT BEARINGS BUT AUDI REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE. UNSAFE AND COULD KILL PEOPLE.

    Source: NHTSA WEB SITE
  • 2018 AUDI SQ5
    - PASADENA, CA

    WHILE DRIVING, THE 'STEERING MALFUNCTION' WARNING LIGHT CAME ON. THE WARNING SAID THAT IT WAS OK TO DRIVE. ON THE SAME DAY, THE STEERING WHEEL BECAME ASKEW AND WAS NO LONGER ALIGNED. THIS MADE IT VERY DIFFICULT TO DRIVE THE CAR. THE DEALER REPLACED THE ENTIRE STEERING COLUMN IN JULY 2020. I PICKED UP THE VEHICLE ON 7/23/20. ON 9/5/20, THE SAME 'STEERING MALFUNCTION' WARNING LIGHT LIT UP. IT IS BACK WITH THE DEALER AS IF 9/8/20.

    Source: NHTSA WEB SITE
  • 2010 AUDI Q5
    - BLUFFTON, SC

    I NOTICED A FUEL SMELL EMANATING FROM THE REAR SEAT AREA ON THE PASSENGER SIDE OF THE VEHICLE, A 2010 AUDI Q% WITH 104,500 MILES. THIS WAS NOTICEABLE BOTH WHILE DRIVING AND STATIONARY WHILE PARKED IN THE GARAGE. AFTER FURTHER INVESTIGATION I VISUALLY SAW FUEL DROPS AROUND THE REAR PASSENGER SEAT ON THE BOTTOM OF THE VEHICLE. I VISITED THE NATIONAL HIGHWAY SAFETY WEBSITE AND FOUND A RECALL THAT MATCHED THE SYMTOMS I DESCRIBED ABOVE. I CONTACTED MY AUDI DEALER AND THEY INDICATED A FIX FOR THAT RECALL WAS COMPLETED IN 2016 ON MY VEHICLE. I AM NOT SURE WHAT WAS ACCOMPLISHED BUT IT SEEMS IT DIDN'T WORK. I HAVE BEEN TOLD BY THE AUDI SERVICE DEPARTMENT THAT THE FUEL FLANGE AND VARIOUS OTHER ITEMS WILL NEED TO BE REPLACED. AS THIS IS A SAFETY ITEM AND THE CAR CAN'T BE DRIVEN UNTIL REPAIRED I AUTHORIZED THE REPAIR AT SUBSTANTIAL EXPENSE. I FEEL AS IF A TEMPORARY FIX WAS COMPLETED IN 2016 AND NOT A PERMANENT FIX WHICH SHOULD HAVE BEEN ACCOMPLISHED.

    Source: NHTSA WEB SITE
  • 2017 AUDI A6
    - MIDLOTHIAN, VA

    TL* THE CONTACT OWNS A 2017 AUDI A6. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE, THE POWER STEERING, ABS, AND ETC WARNING LIGHTS ILLUMINATED. THE INSTRUMENT PANEL HOWEVER WAS INOPERABLE. A MESSAGE INDICATING THAT THE VEHICLE WAS UNSAFE TO DRIVE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AUDI OF RICHMOND LOCATED AT 15292 BROAD ST, HENRICO, VA 23233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT WATER HAD BACKED UP INTO THE FIRE WALL AND DAMAGED THE COMPUTER SYSTEM. THE FAILURE WAS DUE TO THE PROXIMITY TO THE DRAINAGE PANEL AND THE FIRE WALL. THE CONTACT WAS INFORMED THAT THE COMPUTER IMAGE PROCESSING MODULE AND CAMERA MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 AUDI A4
    - SAN ANTONIO, TX

    ON JULY 2, 2020 I WAS IN A CITY STREET SITTING AT A STOP LIGHT WAITING FOR IT TO TURN GREEN WHEN ALL OF A SUDDEN THE STEERING WHEEL, DRIVER SIDE SEAT AND THE DRIVER SIDE CURTAIN AIRBAGS DEPLOYED HITTING ME. I WAS IN A STATE OF SHOCK SINCE I WAS NOT MOVING OR HAD NOT BEEN HIT. I HAD TO MOVE THE CAR OVER INTO A PARKING LOT. THE HORN WAS HONKING AND WOULD NOT STOP SO I HAD TO TAKE OUT FUSE. I DID NOT KNOW WHAT TO DO SO I CALLED A FAMILY FRIEND TO COME HELP TOW THE CAR BACK TO MY HOUSE SINCE I WAS NOT FAR FROM IT. THEN ON JULY 5, 2020 I RECEIVED A POST CARD IN THE MAIL FROM AUDI DEALERSHIP SAYING THERE WAS A URGENT AIRBAG SAFETY RECALL. SO ON JULY 6, 2020 I CONTACTED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED AND LEFT MY INFORMATION. I HAVE NOT HEARD ANYTHING BACK FROM THEM SINCE. I HAVE NOT DRIVEN THE CAR IT HAD BEEN SITTING IN DRIVEWAY SINCE THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2019 AUDI A8
    - BENNINGTON, NE

    I OWN A 2019 AUDI A8 WITH 2000 MILES ON IT. THIS NEARLY HAS CAUSED ME ACCIDENTS AND OTHER AUDI A8 OWNERS ARE ALSO VOICING COMPLAINTS. THE DEALER IS AWARE OF IT BUT SAID AUDI ENGINEERS WILL NOT ADDRESS IT. AFTER COMING TO A STOP, UPON PRESSING THE ACCELERATOR THE VEHICLES DOES NOT RESPOND FOR THREE OR FOUR SECONDS AND THEN ABRUPTLY TAKES OFF. THERE IS A MAJOR HESITATION AND CAN BE DANGEROUS IF YOU ARE PULLING OUT IN AN INTERSECTION WITH TRAFFIC APPROACHING. AFTER THE 3-4 SECOND DELAY, IT THEN DANGEROUSLY SPEEDS AHEAD. THIS HAS NOTHING TO DO WITH THE ON/OFF SWITCH AS IT HAPPENS IN ALL SETTINGS. THERE IS SOMETHING WRONG WITH THE THROTTLE AND DELAY AND IT WILL CAUSE ACCIDENTS. PLEASE SEE ONLINE WITH AUDI OWNERS AND IT NEEDS TO BE ADDRESSED ASAP. THE DEALER HAS NOT SOLUTION. THIS APPLIES TO ALL SETTINGS. IT DOES NOT MATTER IF YOU GO STRAIGHT, LEFT OR RIGHT. PLEASE HELP US SAVE LIVES.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q7
    - POOLER, GA

    RECALL 20W9 WAS COMPLETED ABOUT MAY 2018. NO LEAKING OR CRACKS WERE FOUND. BUTYL TAPE WAS PLACED OVER FLANGE TO "PREVENT" FUTURE LEAKS. AUGUST 2020, FUEL FLANGE IS NOW LEAKING. STRONG GASOLINE SMELL FROM OUTSIDE OF VEHICLE. DEALERSHIP SERVICE DEPARTMENT CONFIRMS IT IS LEAKING. REFUSE TO COVER COST OF REPLACEMENT. THE ORIGINAL "RECALLED" PART IS STILL IN VEHICLE. WHY WILL IT NOT BE COVERED NOW BECAUSE THE PART LASTED A FEW YEARS LONGER THAT OTHERS. IT STILL HAS FAILED AND THEIR BAND AID HAS FAILED.

    Source: NHTSA WEB SITE
  • 2010 AUDI A4
    - MCLEANSVILLE, NC

    I DON'T WHY AUDI HASN'T RECALL THE 2010 AUDI A4 MY CAR WILL NOT HOLD OIL HAD THREE REAR MAIN SEALS PUT IN. EACH TIME THEY REPLACED SEAL IT WAS $1200. JUST HAD OIL CHANGE AND A WEEK LATER NEEDED TO PUT FOUR QUARTS OF OIL IN CAR. AUDI KNOWS ABOUT THIS PROBLEM BUT WON'T RECALL THIS CAR. I HAD A FRIEND TAKE HIS CAR TO AUDI AND THEY REPLACED THE ENGINE FOR FREE.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - LEXINGTON, SC

    WITH 100,000 MILES THE VEHICLE STARTED USING OIL QUICKLY. OVERTIME AFTER OIL CHANGES HAD TO CONSISTENTLY ADD 1 LITER EVERY TWO WEEKS. WITHOUT NOTICE VEHICLE COMPLETELY FAILED AND WOULDN'T TURN OVER. EVERYTHING LIGHTS UP AND WORKS ON THE INSIDE BUT THE ENGINE WON'T TURN OVER WHICH IS THE SAME PROBLEM AS 2011 RECALL. THIS CAUSES ME TO HAVE A NON WORKING VEHICLE AND STILL HAVING PAYMENTS. WHEN ASKED ABOUT REPAIRING WAS TOLD I NEED A WHOLE NEW MOTOR AT A MINIMUM OF $8,000.

    Source: NHTSA WEB SITE