AUDI Complaints

TL* THE CONTACT OWNS A 2012 AUDI A6. AFTER PARKING THE VEHICLE AND SHUTTING THE ENGINE OFF, THE VEHICLE WOULD NOT START THE FOLLOWING DAY AND THE MESSAGE "STEERING MALFUNCTION DO NOT DRIVE" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AUDI OF CLARKSBURG (1 STONEYBROOK RD, CLARKSBURG, WVA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.

TL* THE CONTACT OWNS A 2013 AUDI Q5. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUN ROOF EXPLODED AND THE GLASS SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE CONTACT CALLED AUDI BOISE AT 208-377-5400 (LOCATED AT 8400 FRANKLIN RD, BOISE, ID 83709) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

OIL CONSUMPTION ISSUE WHILE DRIVING DOWN THE ROAD. UNDER ANY ACCELERATION, SMOKE COMES OUT THE EXHAUST. USES ABOUT 1 QUART OF OIL PER 300 MILES. LEAK DOWN TEST WAS DONE, SHOWING LEAKAGE PAST PISTON RINGS. RESULTING IN A COMPLETE REBUILD OF ENGINE COSTING ME $5,000 PLUS. VEHICLE HAS JUST ABOUT 100,000 MILES.

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 65 MPH, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL TANK WAS LEAKING UNDER THE REAR SEAT. THE VEHICLE WAS TAKEN TO AUDI DOMINION (21105 IH-10 W, SAN ANTONIO, TX 78257) WHERE IT WAS DETERMINED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE RESEALED. THE VEHICLE WAS REPAIRED UNDER WARRANTY, BUT THE REAR SEAT WAS SEVERELY DAMAGED; WHICH WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

SUNROOF CRACKED OR EXPLODED WHILE DRIVING AT HIGHWAY SPEED ON NORMAL, PAVED HIGHWAY SURFACE. SHARDS OF GLASS FELL INTO THE VEHICLE. NO APPARENT IMPACT FROM FOREIGN OBJECT, AND NOT DRIVING NEAR ANY OTHER VEHICLES AT THE TIME.

YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.

THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.

TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AFTER IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) AT INSKIP'S WARWICK AUTOMALL (1515 BALD HILL RD, WARWICK, RI 02886). THE VEHICLE WAS TOWED TO AUDI NATICK (549 WORCESTER ST, NATICK, MA 01760) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

LOUD SQUEAKING NOISE WHEN BACKING UP COMING FROM BRAKES. NOISE IS ALARMING AND CAUSES ONE TO IMMEDIATELY BRAKE, AND NOISE DRAMATICALLY ALARMS THOSE AROUND AND IN VEHICLE. 2018 AUDI Q7 WITH 26K MILES. DEALER DID NOT ADVISE OF TSB ADVISING SELF...ONLY AWARE AFTER CALLING AUDI DIRECTLY. DEALER SERVICE ADVISED BRAKE AND ROTOR REPLACEMENT IF PROBLEM CONTINUES. INTERNET RESEARCH REVEALS PROBLEM EXISTED SINCE 2016 Q7 MODEL. AUDI NEVER INFORMED US DIRECTLY AND DEALER SERVICE DID NOT INFORM US...WE NEEDED TO CALL AND OR INFORM BOTH BEFORE BEING ADVISED OF TSB. NHTSA CALLED AND INFORMED SELF OF AUDI'S DECISION TO NOT DO RECALL AND ONLY ISSUE TSB. WHERE IS THE RESPONSIBILITY FOR ADVISING VEHICLE OWNERS OF SUCH PROBLEMS.... DEALER SERVICE REP DID NOT ADVISE OF TSB INITIALLY...OWNER ADVISED TO REPAIR AND ABSORB COST. ONCE TSB DISCUSS BY OWNER, ARRANGEMENT WAS MADE FOR COST SHARING.

TL* THE CONTACT OWNS A 2008 AUDI A8. WHILE THE VEHICLE WAS IN USE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI PITTSBURGH (2050 LIBERTY AVE, PITTSBURGH, PA 15222, (412) 245-4200) WHERE IT WAS DIAGNOSED THAT THE MASSIVE AIR FLOW SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES WITH AN ABNORMAL VACUUM NOISE COMING FROM THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.