AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 AUDI A4 ALLROAD
    - ALBUQUERQUE, NM

    REAR VIEW CAMERA IS INTERMITTANT WHEN IN REVERSE AND BACKING UP THE VEHICLE. SOMETIMES THERE IS NO REAR VIEW CAMERA WHILE BACKING UP. MULTIPLE TRIPS TO AUDI DEALER - NOT FIXED. LOANER CAR FROM DEALER, 2018 AUDI A5 HAD EXACTLY THE SAME PROBLEM. NO REAR CAMERA - RADIO SCREEN INSTEAD. BUG IN AUDI SOFTWARE - THIS MODEL NEEDS TO BE RECALLED TO FORCE AUDI TO FIX THIS SAFETY PROBLEM. TWO PICTURES PROVIDED - ONE IS MY A4 AND THE OTHER IS THE AUDI A5 LOANER : BOTH SHOW THE CARS IN REVERSE AND THE RADIO SCREEN DISPLAYED - NOT THE REAR VIEW CAMERA LATEST OCCURANCE WAS 10/19 NO PICTURE TAKEN.

    Source: NHTSA WEB SITE
  • 2015 AUDI A3 CABRIOLET
    - BEAVERTON, OR

    I OWN A 2015 AUDI A3.AUDI RECENTLY HAD A RECALL (#69Z4) TO ADDRESS AN ISSUE WITH THEIR PODS SENSOR SYSTEM. AUDI CLAIMED THE FIX AS A REVISED WIRING CONNECTION AND CABLE ROUTING. MY A3 EXPERIENCED THE EXACT SYMPTOMS AND ISSUES THE RECALL COVERED. I TOOK IT IN FOR REPAIR HOWEVER IMMEDIATELY AFTER PICKING UP THE CAR THE ISSUE STILL PERSISTS. DEALER SAYS IT IS ACTUALLY AN ISSUE WITH THE PODS SENSOR ITSELF BUT THAT THEY WILL NOT REPAIR THIS UNDER WARRANTY. I CALLED AUDI USA WHO CLAIMS THE SAME. IT APPEARS THEIR FIX IS NOT ROBUST ENOUGH TO FIX THE ACTUAL PROBLEM BUT THEY WILL NOT CORRECT IT FURTHER. AS IT STANDS NOW MY CAR STILL WILL NOT ALLOW THE AIRBAG TO WORK PROPERLY WHILE A PASSENGER IS THERE OR NOT. AIRBAG WARNING GOES OFF CONSTANTLY AND "AIR BAG OFF" LIGHT IS ILLUMINATED NEARLY ALL THE TIME BUT WILL INTERMITTENTLY GO ON AND OFF AT RANDOM TIMES. HOW EVER, AFTER GOING BACK INTO THE AUDI DEALERSHIP, THE REPRESENTATIVE INFORMED ME THAT I NEEDED TO REPLACE THE PRESSURE SENSOR UNDER THE FRONT PASSENGER SEAT. PART NUMBER : 8V0898522S AND N0152612 WOULD NEED TO BE PURCHASED TO FIX THE AIR BAG LIGHT ISSUE. THE PRICE OF THE PART BEING $1000 THAT IS NOT INCLUDING LABOR. IN THE STATEMENT ON THE RECALL IT SAYS THAT THIS ISSUE WILL BE RESOLVED. THE REPRESENTATIVE AT AUDI USA INSISTED THAT I SHOULD GO TO AN AUTHORIZED AUDI DEALERSHIP TO GET THE WORK DONE SO THIS WHEN IT IS COMPLETED, I AM TO SEND HER A COPY OF THE INVOICE AND WORK ORDER TO BE REVIEWED BY HER SUPERVISOR FOR POSSIBLE REIMBURSEMENT. SHE ALSO STATED THAT I WAS NOT THE ONLY PERSON EXPERIENCING THIS ISSUE. I HOWEVER REFUSE TO SPEND $1000+ TO FIX THE MAIN PROBLEM WITH THIS RECALL. THIS SHOULD BE INCLUDED IN THE RECALL, NOT JUST REROUTING THE WIRES AND REPLACING THE CONNECTOR TO THE SENSOR BUT ACTUALLY REPLACING THE SENSOR IT SELF AND NOT TRYING TO PUT A BAND-AID ON THE ISSUE. THIS IS A MAJOR SAFETY ISSUE. THANK YOU

    Source: NHTSA WEB SITE
  • 2019 AUDI Q8
    - CEDARBURG, WI

    THIS VEHICLE HAS INCONSISTENT ACCELERATION THAT IS DANGEROUS. WHEN ACCELERATING, PARTICULARLY FROM A ROLLING STOP OR SLOW SPEED BELOW 10MPH, THERE WILL BE A DELAY IN ACCELERATION. WHEN THE ENGINE DOES ENGAGE IT TAKES OFF 'LIKE A ROCKET'. IT DOES NOT ALWAYS DO THIS, WHICH MAKES IT SO DANGEROUS. HOWEVER, IT HAS BEEN HAPPENING INCONSISTENTLY FOR 9 MONTHS AND MORE THAN 20,000 MILES AND IT CONTINUES.

    Source: NHTSA WEB SITE
  • 2007 AUDI Q7
    - ISLETON, CA

    TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE AVERAGE FUEL MILEAGE DECREASED WHILE DRIVING. THE VEHICLE AND THE DRIVER DISCOVERED A PUDDLE OF FUEL UNDER THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FLANGE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (CONCORD AUDI, 1300 CONCORD AVE, CONCORD, CA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM) IN NOVEMBER OF 2016; HOWEVER, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 AUDI SQ5
    - BOULDER, CO

    I WAS STOPPED IN A DESIGNATED LEFT TURN LANE WAITING FOR ONCOMING TRAFFIC TO CLEAR. AS THE LAST CAR WAS PASSING ME GOING THE OPPOSITE DIRECTION I BEGAN TO ACCELERATE AND MAKE MY LEFT TURN. THE AUDI PRE-SENSE SLAMMED ON THE BRAKES. SO NOW I'M IN THE LANE OF ONCOMING TRAFFIC WITH MY CAR TEMPORARILY DISABLED. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IF I HAD HAD MY DOG IN THE BACK OF THE CAR, HE WOULD HAVE BEEN THROWN INTO THE WINDSHIELD. I'VE BEEN DRIVING FOR 50 YEARS, MY WIFE, FOR 48 AND HAVE NEVER BEEN IN AN ACCIDENT. IT IS MY OPINION THAT THIS SYSTEM IS UNSAFE AND THERE SHOULD BE A WAY TO HAVE IT PERMANENTLY DISABLED.

    Source: NHTSA WEB SITE
  • 2010 AUDI Q5
    - SAN FRANCISCO, CA

    STRONG SMELL OF GAS INSIDE THE CABIN AND OUTSIDE THE CAR WHILE MOVING AND WHILE STATIONARY. VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA RECALL 16V-660. DEALER STATES THE RECALL 18V818000 DOES NOT APPLY, EVEN THOUGH THE PREVIOUS RECALL SOLUTION WAS "INTERIM". DEALER REFUSES TO CLAIM RESPONSIBILITY.

    Source: NHTSA WEB SITE
  • 2015 AUDI A3 CABRIOLET
    - TULSA, OK

    AUDI RECENTLY HAD A RECALL (#69Z4) TO ADDRESS AN ISSUE WITH THEIR PODS SENSOR SYSTEM. AUDI CLAIMED THE FIX AS A REVISED WIRING CONNECTION AND CABLE ROUTING. MY A3 EXPERIENCED THE EXACT SYMPTOMS AND ISSUES THE RECALL COVERED. I TOOK IT IN FOR REPAIR HOWEVER IMMEDIACY AFTER PICKING UP THE CAR THE ISSUE STILL PERSISTS. DEALER SAYS IT IS ACTUALLY AN ISSUE WITH THE PODS SENSOR ITSELF BUT THAT THEY WILL NOT REPAIR THIS UNDER WARRANTY. I CALLED AUDI USA WHO CLAIMS THE SAME. IT APPEARS THEIR FIX IS NOT ROBUST ENOUGH TO FIX THE ACTUAL PROBLEM BUT THEY WILL NOT CORRECT IT FURTHER. AS IT STANDS NOW MY CAR STILL WILL NOT ALLOW THE AIRBAG TO WORK PROPERLY WHILE A PASSENGER IS THERE OR NOT. AIRBAG WARNING GOES OFF CONSTANTLY AND "AIR BAG OFF" LIGHT IS ILLUMINATED NEARLY ALL THE TIME BUT WILL INTERMITTENTLY GO ON AND OFF AT RANDOM TIMES.

    Source: NHTSA WEB SITE
  • 2013 AUDI ALLROAD
    - STONY BROOK, NY

    I OWN A 2013 AUDI ALLROAD. RECENTLY, I HAVE BEEN HAVING PROBLEMS WITH THE OUTER CV BOOT IN THE LEFT FRONT AND RIGHT FRONT OF THE VEHICLE. ON SEPTEMBER 27, 2018 WHILE STILL UNDER EXTENDED WARRANTY THE CV BOOT WAS REPLACED BY THE DEALER AT NO CHARGE. ON OCTOBER 4, 2019, THE RIGHT FRONT CV BOOT AND AXLE HAD TO BE REPLACED. THE REPAIR WAS COMPLETED OUT OF WARRANTY BY A REPAIR SHOP. THE SHOP NOTED GREASE LEAKING FROM THE LEFT FRONT AXLE BOOT, THE VERY SOMEONE THAT HAD BEEN REPAIR IN SEPTEMBER 2018. I BROUGHT THE VEHICLE BACK TO AUDI LAST WEEK AND THEY MADE A COURTESY REPAIR EVEN THOUGH THE REPAIR MADE IN SEPTEMBER 2018 WAS BEYOND THE WARRANTY PERIOD FOR REPAIR AND A SERVICE CONSULTANT SAID THAT ONLY A CLAMPED NEEDED TIGHTENING. THE CAR IS GOING ON LIFT ON MONDAY TO SEE IF A REPAIR WAS COMPLETED TO THE RIGHT FRONT BOOT MADE BY AUDI WAS DONE CORRECTLY. I DON'T TRUST VW/AUDI AND WILL NEVER BUY ANOTHER OF THEIR VEHICLES BECAUSE OF THE ISSUE WITH THE REPAIRS NEED TO THE LEFT FRONT AND RIGHT FRONT CV BOOTS. I HAVE OWNED OR LEASED 17 CARS IN MY LIFETIME. I HAVE NEVER HAD TO REPLACE A CV BOOT OR AXLE ON ANY CAR I HAVE OWNED OR LEASED. I CURRENTLY OWN 4 CARS ONE OF WHICH IS THE AUDI ALLROAD IN QUESTION. NONE OF MY OTHER VEHICLES HAVE EVER NEEDED A CV BOOT OR AXLE REPLACEMENT OR REPAIR. MY 2007 MDX HAS 170,000 PLUS MILES, MY 2013 JEEP WRANGLER HAS 70,000 PLUS MILES, MY 2006 PORSCHE 911 HAS 25,000 PLUS MILES AND THE 2013 AUDI HAS 61,000 PLUS MILES. CV BOOTS SHOULD NOT BE FAILING AT THE RATE THEY ARE FAILING ON MY AUDI. A VEHICLE RECALL MAY BE REQUIRED TO ASSESS THE PROBLEM WITH THE CV BOOT. A DEFECTIVE CV BOOT CAN CAUSE AXLE GREASE TO LEAK ONTO THE ROADWAY AND CREATE A HAZARD, TRAP NUISANCE OR DANGEROUS CONDITION FOR OTHER DRIVERS, RESULTING IN ACCIDENTS, PERSONAL INJURIES AND FATALITIES. I AM SURE AUDI WOULD NOT WANT SUCH A RESULT IF THEIR PRODUCT IS DEFECTIVE.

    Source: NHTSA WEB SITE
  • 2019 AUDI A6
    - SEATTLE, WA

    I PURCHASED ANEW AUDI A6 ON SEP 11, 2019. IN THE FIRST 2 WEEKS, FIVE DIFFERENT TIMES, THE "START STOP SYSTEM" FAILED TO WORK PROPERLY. I WOULD BE STOPPED AND WHEN I TRIED TO START AGAIN THE ENGINE WOULD DIE. IN ORDER TO START THE CAR BACK UP, I HAD TO PUT THE CAR IN PARK AND RESTART USING THE START BUTTON. THIS RESULTED IN AN UNSAFE CONDITION. THE FIRST TIME, I WAS ON A STEEP INCLINE AND THE CAR STARTED TO ROLL BACKWARDS. ANOTHER TIME A FIRE TRUCK WAS TRYING TO GET THROUGH ON A TWO LANE ROAD AND I COULD NOT GET THE CAR STARTED BACK UP TO PULL FURTHER OVER ON THE ROAD. THE CAR HAS BEEN TO SERVICE TWICE. THEY COULD NOT FIND THE PROBLEM. THE SERVICE DEPARTMENT KEPT AND DROVE THE CAR BUT THIS START STOP ISSUE DID NOT OCCUR AGAIN. I HAVE BEEN DRIVING THE CAR SOME FOR THE LAST TWO WEEKS AND HAVE NOT HAD THIS PROBLEM OCCUR AGAIN.

    Source: NHTSA WEB SITE
  • 2013 AUDI S7
    - GIG HARBOR, WA

    WITH 68033 MILES ON MY AUDI S7 THE TURBOS FAILED AND REQUIRED TO BE REPLACED. THE FIRST INDICATION OF THE PROBLEM WAS WHEN THE ENGINE SHUTDOWN IN TRAFFIC AND I HAD A HARD TIME STARTING IT WHILE STOPPED IN A BUSY CITY TRAFFIC LANE. IT TOOK 3 ATTEMPTS TO GET THE ENGINE STARTED BUT IT IDLED VERY ROUGHLY ALMOST QUIT RUNNING AGAIN. I WAS ABLE TO LIMP THE CAR HOME, BUT WAS NOT SURE OF THE ENGINE WOULD QUIT AGAIN IF I LET IT IDLE.

    Source: NHTSA WEB SITE