AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 AUDI S4
    - HIALEAH GARDENS, FL

    THIS VEHICLE IS KNOWN FOR THE TRANSMISSION ISSUES THAT CAN BE EXTREMELY DANGEROUS AT TIMES DUE TO THE VEHICLE MAKING SUDDEN AND UNEXPECTED MOVEMENTS.

    Source: NHTSA WEB SITE
  • 2013 AUDI Q7
    - LAS VEGAS, NV

    PLEASE HELP! STRONG FUEL ODOR LOCATED UNDER THE DRIVER, PASSENGER SIDE. NO FAULTS REPORTED WHEN TURNING ON THE VEHICLE. FUEL TANK UNDER VEHICLE SHOWS EVIDENCE OF FUEL LEAK COMING FROM THE TOP. VEHICLE WAS PURCHASED AS BRAND NEW, I'M THE FIRST OWNER IN 2013 STRAIGHT FROM AUDI DEALERSHIP. UPON FURTHER INVESTIGATION, AFTER REMOVING BACK PASSENGER SEAT ON THE DRIVER SIDE, WHEN REMOVING ROUND SILVER FUEL COVER, NOTICED SOME TYPE OF BLACK TAPE OR GOO WAS MELTING ABOVE THE FUEL FILTER. HARD TO DESCRIBE, SEE ATTACHED IMAGES. AFTER TURNING THE VEHICLE HALFWAY ON, NOT FULLY, I CAN SEE FUEL LEAKING OFF THE TOP, POSSIBLE CRACK THAT WAS COVERED BY BLACK GOO OR TAPE. VEHICLE WILL RUN OUT OF FUEL 2-3 DAYS AFTER FILLING FULL TANK.

    Source: NHTSA WEB SITE
  • 2016 AUDI Q5
    - ESCONDIDO, CA

    I PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK. AS I DID SO, THE ENGINE REVVED AND THE CAR LURCHED FORWARD STRIKING A TREE. THE AIR BAGS DEPLOYED AND THE CAR WAS WRITTEN OFF BY THE INSURANCE COMPANY. I HAD NOTICED A COUPLE OF TIMES BEFORE THAT THE ENGINE WOULD REV AS I WAS SLOWING TO A STOP, BUT HAD NEVER HAD ANY ISSUES WITH THE TRANSMISSION.

    Source: NHTSA WEB SITE
  • 2019 AUDI A5
    - FORT LAUDERDALE, FL

    I WAS STOPPED IN A TURN LANE TO MAKE A LEFT TURN ACROSS 3 LANES OF OPPOSING TRAFFIC ON A MAJOR US HIGHWAY. . I STARTED THE TURN AND THE PRE-SENSE SYSTEM STOPPED THE CAR AS IT WAS ENTERING THE OPPOSING LANE OF TRAFFIC ALMOST CAUSING A DISASTER AS THE ONCOMING TRAFFIC WAS MOVING APPROXIMATE 50-60 MPH. FORTUNATELY FOR THE ONCOMING CAR, THE LANE ADJACENT WAS EMPTY AT THE MOMENT SO THEY COULD MOVE OVER AND PASS ME SAFELY AS I WAS STUCK IN THE LANE OF THE ONCOMING TRAFFIC WITH THE BRAKES AUTOMATICALLY APPLIED.

    Source: NHTSA WEB SITE
  • 2012 AUDI S4
    - ELMWOOD PARK, NJ

    CIRCUIT BOARD ON THE MECHATRONICS UNIT FAILED AND CAR IS UNDER 100K MILES. SUDDEN SHAKING AND BANGING ON THE HIGHWAY WHEN GIVING IT GAS ABOVE 30. FREQUENT JOLTS, DANGEROUS TO DRIVE...

    Source: NHTSA WEB SITE
  • 2019 AUDI A7
    - RESEDA, CA

    AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR

    Source: NHTSA WEB SITE
  • 2018 AUDI Q5
    - GEORGETOWN, TX

    1.I HAD AN ACCIDENT AT APPROXIMATELY 10:45 A.M. ON THURSDAY, SEPTEMBER 19, 2019 IN THE PARKING LOT FOR THE MEDICAL OFFICES LOCATED AT 2000 SOUTH MAYS STREET, ROUND ROCK, TEXAS. 2.I PARKED IN A SPACE ON THE SOUTH SIDE OF THE BUILDING, WHICH IS PART OF THEIR PROPERTY. 3.MY NORMAL HABIT IS TO PLACE THE CAR IN 'PARK' WHEN I STOP IN A PARKING SPOT. 4.SINCE IT WAS VERY WARM, I LEFT THE MOTOR RUNNING SO I'D HAVE AIR CONDITIONING AS I PLACED THE SUN SCREEN OVER THE WINDSHIELD. 5.THE SUN SHADE IS ONE PIECE AND TAKES A LOT OF TIME AND EFFORT TO PROPERLY INSTALL. 6.WHEN I COMPLETED INSTALLING THE SUN SHADE, I NOTICED THE CAR WAS MOVING BACKWARDS AT LESS THAN 5 MPH. 7.I TRIED REPEATEDLY TO STOP THE CAR BY PRESSING ON THE BRAKE AND SLAMMING ON THE BRAKE. 8.WHAT WAS HAPPENING MADE NO SENSE TO ME; IT WAS SURREAL. WHY WAS THE CAR MOVING BACKWARDS AND WHY COULDN'T I STOP THE CAR? 9.THE CAR STOPPED WHEN IT HIT A PARKING LOT LIGHT POLE ON MY LEFT REAR AND THE LEFT FRONT OF A TOYOTA ON MY RIGHT REAR. 10.THE CAR IS EQUIPPED WITH EVERY PRE SENSE, DRIVER ASSISTANCE, AND COLLISION AVOIDANCE SYSTEM AUDI OFFERS; HOWEVER, ALL SYSTEMS FAILED TO DETECT OR AVOID THE COLLISION. 11.THE ACCIDENT WAS CAUSED BY SOME WEIRD PROBLEM WITH MY 2018 AUDI Q5. THERE WAS NOTHING I COULD DO IN THE TIME I HAD WITHOUT THE BRAKES WORKING.

    Source: NHTSA WEB SITE
  • 2017 AUDI S3
    - MUSKOGEE, OK

    AFTER PURCHASING A 2017 AUDI S3 I IMMEDIATELY ENCOUNTERED HORRIBLE CHATTERING OF THE WIPER BLADES IN MY VERY FIRST DRIVE IN THE RAIN. I HAVE SUBSEQUENTLY TAKEN MY CAR TO THE AUDI DEALERSHIP TO ADDRESS THIS ISSUE 10+ OCCASIONS. THIS CHATTERING AND SKIPPING OF THE WIPER BLADES IS SO BAD THAT I AND MANY OTHER A3 / S3 OWNERS NO LONGER USE OUR WIPERS IN THE RAIN AS THEY CAUSE MORE OF A DISTRACTION THAN GOOD. MOST OF US ARE NOW USING RAINX OR SOME OTHER REPELLENT TO EVACUATE THE WATER. I SENT THE LOCAL DEALERSHIP VIDEO IN 2017 AND SO FAR THEY HAVE : POLISHED THE WINDOW, REPLACED THE BLADES TWICE, REPLACED THE WINDSHIELD, REPLACED THE DRIVER SIDE WIPER ARM, AND NOW BACK TO POLISHING THE WINDOW AGAIN. I DECIDED TO ESCALATE TO AUDI USA AND RECEIVED THE FOLLOWING RESPONSE: WE UNDERSTAND WHEN PURCHASING A LUXURY VEHICLE YOU DON'T EXPECT CONCERNS TO ARISE. HOWEVER, OUR RESOURCES SHOW THE CHATTERING YOU'RE EXPERIENCING HAS BEEN REVIEWED BY MULTIPLE RESOURCES AND IT HAS BEEN DIAGNOSED AS OPERATING AS DESIGNED. WE REGRET TO LEARN THIS HAS NEGATIVELY IMPACTED YOUR AUDI EXPERIENCE AND WILL ENSURE THIS INFORMATION IS DOCUMENTED FOR OUR RECORDS. WHILE WE ARE UNABLE TO ASSIST WITH THIS CONCERN, SHOULD ANY NEW INFORMATION BECOME AVAILABLE, PLEASE DON'T HESITATE TO REACH BACK OUT TO US. THE REASON I AM BRINGING THIS TO NHTSA IS I BELIEVE THE LACK OF VISIBILITY, AND THE UTTER COMMOTION THIS CAUSES DURING RAIN IS DANGEROUS. I ALSO BELIEVE A3 / S3 OWNERS NOT USING THEIR WIPERS DURING THE RAIN IS ALSO DANGEROUS. I MUST EMPHASIZE, THE BLADES WORK FINE FOR ABOUT 5 - 10 MINUTES THEN THEY START CLATTERING AND JUMPING ALL OVER THE WINDOW. THIS CAN HAPPEN SITTING STILL BUT ESPECIALLY WHILE MOVING. LIGHT RAIN OR HARD RAIN DOESN'T MAKE A DIFFERENCE. ALTHOUGH I CHECKED 35MPH AND 18000 MILES THIS HAS BEEN GOING ON SINCE MILE ONE AND ALL SPEEDS.

    Source: NHTSA WEB SITE
  • 2019 AUDI Q5
    - GLEN ALLEN, VA

    THIS VEHICLE HAS ACTIVE LANE ASSIST. THERE IS A CONTROL THAT SENDS AN ALARM TO PREVENT DRIVERS FROM ATTEMPTING TO DRIVE WITHOUT HANDS ON THE WHEEL. THIS CAR IS GENERATING FREQUENT FALSE ALERTS (EG DRIVING WITH HANDS ON THE WHEEL). IT IS MOST COMMON ON STRAIGHT ROADS, BUT CAN HAPPEN EVERY FEW MINUTES. THIS IS EXTREMELY ANNOYING AND RESULTS IN ME TURNING OFF THE LANE ASSIST. WHAT IS DESIGNED AS A SAFETY MECHANISM IS ACTUALLY INCREASING RISK AS THE FEATURE IS UNUSEABLE. THE DEALER AND CORPORATE CUSTOMER SUPPORT SAY THE CAR IS FUNCTIONING TO DESIGN AND WILL NOT TAKE ANY ACTION. THE DEALER SAYS THAT THIS HAPPENS ON ALL PRESTIGE MODEL Q5'S BUT NOT ON OTHER MODELS, CONFIRMING TO ME THAT THIS IS DEFECTIVE IN EITHER IMPLEMENTATION AND OR DESIGN. I ENCOURAGE YOU TO CONSIDER STARTING AN INVESTIGATION AND POSSIBLE RECALL.

    Source: NHTSA WEB SITE
  • 2012 AUDI A5
    - MARIETTA, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA 30076, (404) 994-4327) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE