AUDI Complaints

NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.

2013 AUDI Q5 PREMIUM PLUS. THE PROBLEM IS WITH THE STEERING WHEEL , IT ACTS WEIRD AND FEELS DIFFERENT THAN USUAL. IT FEELS SOFTER AND THEN STIFF DURING THE SAME MANEUVER WHEN DRIVING THE CAR AND TURNING ON A DIFFERENT CITY STREET , AT SPEEDS LOWER THAN 40 MPH . THE VEHICLE HAS ABOUT 86 K MILES.

THIS IS THE 4TH TIME I WILL HAVE TO REPLACE MY GAS PUMP AND /OR MY 3RD ENGINE IN MY 2014 AUDI A4. MY EPC LIGHT TURNS ON THEN MY CAR VIOLENTLY SHAKES AND THEN IT CUTS OFF. THIS HAS HAPPENED WHILE CROSSING AN INTERSECTION, DRIVING IN THE GAS STATION PARKING LOT, AT A PARKING LOT AFTER LEAVING A FRIENDS HOME AND AT MY HOME. I HAVE REPORTED THIS TO AUDI USA, LAS VEGAS AUDI AND THE FINANCE COMPANY. TODAY IT HAPPENED 1 YEAR AND 1 DAY AFTER IT HAPPENED LAST. I PARKED AT THE STORE RAN IN AND CAME OUT TURNED ON THE CAR AND THE EPC LIGHT CAME ON. I HAVE SPENT THOUSANDS OF DOLLARS ON REPAIRS, CAR RENTALS, RIDESHARES AND REPLACEMENT PARTS FOR THE SAME THING OVER AND OVER. I AM NOT SURE WHAT RECOURSE I HAVE BUT I NEED ASSISTANCE. THE 1ST TIME AUDI REPLACED THE ENGINE AND 7 MONTHS LATER IT HAPPENED AGAIN SO THEY REPLACED THE GAS PUMP, 1 YEAR LATER THE SAME THING HAPPENED AND THEY WANTED ME TO PAY FOR ANOTHER GAS PUMP BECAUSE THE WARRANTY ENDED. THEN ITS BEEN REPAIRED TWICE BY ANOTHER MECHANIC FOR THE EXACT SAME THING.

VEHICLE SHUT DOWN COMPLETELY WHILE IN MOTION ON A BUSY STREET.STEERING WHERE BECAME VERY HARD TO MANEUVER COULD HAVE CAUSED AN ACCIDENT DUE TO SHUTDOWN. TRIED TO RESTART IGNITION IN ORDER TO DRIVE IT OFF THE ROAD BUT KEPT SHUTTING DOWN COMPLETELY. ALL ELECTRICAL AND COMPONENTS WERE NOT WORKING. EVEN IN NEUTRAL THE STEERING WHERE WAS VERY HARD TO TURN. IT TURNED OUT TO BE THE FUEL PUMP WHICH COST $1400 TO REPLACE.

AT THE STATIONARY MY STEERING IS VERY STIFF, AND IS VERY HARD TO TURN IT. I ALMOST HIT THE PARKED CAR AND THE PERSON STANDING NEXT TO IT WHEN I WAS PULLING OUT FROM THE PARKING LOT. ALSO THE DEALERSHIP DIAGNOSTIC IS THAT THE STEERING SHAFT IS HAS THE TENDENCY TO SEIZE UP AND LOOK AND IS VERY DANGERS. I HAVE CONTACTED THE AUDI USA AND THEY SAY IS NOT THEIR PROBLEM AND THEY WON'T TAKE ANY ACTIONS TO FIX THIS. I AM PRETTY SURE THAT I AM NOT THE ONLY ONE WHO COMPLAINS ABOUT THIS. AUDI IS AWARE OF THE ISSUE AND ACCORDING TO THE COMPLAINES ON Q5 THEY IMPROVED THE STEERING SHAFTS, BUT DON'T WON'T TO TAKE CARE OF THE PREVIOUS KNOWN ISSUE TO THEM. I AM VERY CONCERNED ABOUT SAFETY OF THE SURROUNDINGS AND FOR MY FAMILY SAFETY DRIVING THIS VEHICLE, ACCORDING TO THEM WHEN I REPORT THE ISSUE THEY SAY THAT I DON'T HAVE STRONG CASE.

TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V035000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUDI WYOMING VALLEY (1470 PA-315 #3, WILKES-BARRE, PA 18702, (570) 714-6550) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR CONSUMER STATED RECALL COMPLETED ON 10/14/19. ALL IS RESOLVED.*JB

EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.

IN FEBRUARY 2019 I RECEIVED A RECALL LETTER, NHTSA 19V035, FROM AUDI TELLING ME MY CAR MAY HAVE A DEFECT IN THE FUEL RAILS WHICH COULD LEAK FUEL CAUSING A FIRE! I IMMEDIATELY CONTACTED MY DEALER AUDI OF WALLINGFORD CT AND PUT MY NAME ON A WAITING LIST FOR REPAIR. I HAVE NOW BEEN WAITING SEVEN MONTHS AND DESPITE SEVERAL CALLS TO THE SERVICE DEPT, IT HAS NOT BEEN FIXED. THEY TELL ME THEY ARE NOT GETTING THE PARTS FROM AUDI. TODAY THEY TOLD ME THEY HAVE NOT RECEIVED THE NEEDED PARTS IN MONTHS! THIS IS FOR A DEFECT WHICH COULD CAUSE A FIRE. IS THIS PERMISSIBLE? WHAT CAN BE DONE?

HALDEX PUMP FAILURE, OCCURRED SLOWLY AND EXISTED FOR OVER A YEAR. I FINALLY SEARCHED FOR INFORMATION ON "FRONT RIGHT WHEEL SLIP AUDI S3" AND DISCOVERED THERE IS A WELL ESTABLISHED COMMUNITY OF PEOPLE WITH HALDEX PUMPS THAT STOP WORKING.

TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI BELLEVUE (1533 120TH AVE NE, BELLEVUE, WA 98005, (425) 249-7388) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.