AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 AUDI Q7- GREENVILLE, SC
I WAS GOING APPROXIMATELY 55 MILES PER HOUR IN THE CENTER LANE ON THE INTERSTATE. SHORTLY AFTER SHIFTING THE CAR INTO SPORT MODE, THE VEHICIE HAD SEQUENTIAL MALFUNCTION NOTIFICATIONS APPEAR ON MY SCREEN. THE SPECIFIC ORDER IS DIFFICULT TO REMEMBER DUE TO THE RAPIDNESS OF THE WHOLE SITUATION. THE MALFUNCTIONS APPEARING ON THE SCREEN OVER THE STEERING WHEEL WERE: TRACTION CONTROL MALFUNCTION, TPMS (TIRE PRESSURE MONITORING SYSTEM MALFUNCTION, PARKING BRAKE MALFUNCTION, AUTOMATIC START/STOP SYSTEM: MALFUNCTION, START/STOP SYSTEM: MALFUNCTION, AND A DRIVE SYSTEM: MALFUNCTION. THE MAJORITY OF THESE WARNINGS SAID TO PLEASE CONTACT SERVICE. WHILE THE MALFUNCTIONS APPEARED THE ENGINE OF MY CAR STOPPED WORKING, ACCELERATION STOPPED WORKING, AND THE ENGINE DID NOT MAINTAIN THE CURRENT SPEED. THE VEHICLE ESSENTIALLY DIED AT HIGHWAY SPEED WHILE I WAS TRAVELLING IN THE MIDDLE LANE. I TURNED ON MY HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER (AFTER OTHER DRIVERS ALLOWED ME OVER). ONCE STOPPED I TURNED OFF THE CAR, PRESSED THE START/STOP BUTTON WHICH RESULTED IN A REPEAT OF THE START/STOP MALFUNCTION INDICATOR, AND IT INSTRUCTED ME TO 'MANUALLY START'. I THEN PRESSED THE BUTTON OFF AND BACK ON AGAIN, THE CAR THEN RESTARTED. THE CAR SHIFTED INTO DRIVE AND I TOOK IT IMMEDIATELY TO THE LOCAL AUDI DEALERSHIP.
Source: NHTSA WEB SITE -
2012 AUDI A4 AVANT- WAYNE, NJ
AFTER A FAILED ALTERNATOR AND BATTERY WERE REPLACED MY ENTIRE ELECTRICAL SYSTEM HAS FREAKED OUT. 60,000MI ON THE DASH, AND MY CAR IS A BRICK. AFTER A MONTH ON THE LIFT THE MOST WELL CERTIFIED MECHANICS IN MY AREA, INCLUDING SOME OF AUDI'S OWN, ARE AT A COMPLETE LOSS. THE ONLY THING WE'VE COME UP WITH IS THAT THE COMPUTERS TURN ON EVERY 30 SECONDS WHILE MY CAR IS OFF.
Source: NHTSA WEB SITE -
2014 AUDI Q5- NEW HARTFORD, CT
WE WERE ABOUT 350 MILES INTO A 600 MILE DRIVE. STOPPED AT A REST AREA TO EXERCISE THE DOG AND VISIT THE RESTROOM. OUTSIDE TEMPERATURE WAS 97 DEGREES. THE CAR WAS RUNNING FINE WITH NO STEERING ISSUES. THE CAR WAS SHUT OFF FOR ABOUT 7-8 MINUTES. UPON RESTARTING THE Q5 TDI, THE DASH INDICATOR FOR DYNAMIC STEERING CONTROL LIT UP ALONG WITH A DO NOT DRIVE WARNING. WE HAD THE CAR TOWED TO AN AUDI DEALER. THEY SAID THAT THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. TO DATE, IT SITS AT THE AUDI DEALER WITHOUT REPAIR WAITING ON THEIR CUSTOMER SERVICE TEAM TO RESPOND TO MY COMPLAINT. THEY INITIALLY SAID THAT AUDI COULD HELP IF THEY HAD MORE "HISTORY" ON THE CAR. I JUST BOUGHT IT AS AN OFF-LEASE AND POST-DIESEL QUARANTINE SIX MONTHS AGO. THIS IS OUR FIRST AUDI AND HAVEN'T HAD REASON TO VISIT A DEALER FOR REPAIR YET. AUDI'S SECOND COMMENT WAS THAT WE HAVE NO HISTORY AT THE LOCAL DEALER. IT IS ODD THAT THE SAME PART ON THE SQ5 HAS BEEN RECALLED, BUT NOT ON THE Q5. AUDI NEEDS TO OWN A BAD PART REGARDLESS OF WHICH MODEL IT IS INCLUDED.
Source: NHTSA WEB SITE -
2018 AUDI A3 CABRIOLET- LONG BEACH, CA
TL* THE CONTACT OWNS A 2018 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS). CIRCLE AUDI (LOCATED AT 1919 N LAKEWOOD BLVD, LONG BEACH, CA 90815, (562) 597-3663) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *AS *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI A3 CABRIOLET- CHARLOTTE, NC
THE PASSENGER AIR BAG IS OFF AND IT'S BEEN MORE THAN 2 MONTHS THAT REMEDY IS NOT YET AVAILABLE. IT'S A BIG SAFETY ISSUE
Source: NHTSA WEB SITE -
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2012 AUDI A5- GLENDALE, CA
TL* THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE, ESPECIALLY WHILE ON AN INCLINE AND WHEN ACCELERATING FROM A STOP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSNAK PASADENA AUDI (626-714-3159, LOCATED AT 267 W COLORADO BLVD, PASADENA, CA 91105) WHERE IT WAS DIAGNOSED THAT THE MASS AIR FLOW SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 AUDI A4 AVANT- BROOKLYN, NY
CAR WAS PARKED OUTSIDE OUR APARTMENT BUILDING. IT WAS OFF AND HADN'T BEEN DRIVEN IN OVER 20HRS. AT 11AM A FIRE BROKE OUT IN THE REAR DRIVER SIDE SEAT. FIRE DEPARTMENT ARRIVED PUT OUT THE FIRE, SAID IT WAS NOT ARSON BUT RATHER ELECTRICAL ISSUE. THE CAR FRONT DASH WAS PARTIALLY MELTED, REAR SEAT BIG CHAR BLACK SEATING MATERIAL AND SHOWED EXPOSED WIRES.
Source: NHTSA WEB SITE -
2013 AUDI Q5- ORLANDO, FL
AT ISSUE IS THE REPLACEMENT OF A DAYTIME RUNNING LIGHT ON THE 2013 AUDI Q5 WHICH FAILED UNDER NORMAL DRIVING CONDITIONS. MILEAGE AT THE TIME WAS UNDER 60K MILES. AUDI ENGINEERING IMBEDDED THE DAYTIME RUNNING LIGHT INTO THE HEADLIGHT UNIT. WHEN THE DAYTIME RUNNING LIGHT FAILS, THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED - SERVICE ESTIMATE OF $1,695.00. MY RESEARCH SHOWS DEALERSHIP SERVICE ESTIMATES FOR THE REPLACEMENT OF A DAYTIME RUNNING LIGHT TO BE $85.00 OR LESS FOR OTHER VEHICLES. I FEEL AUDI'S ACTIONS WERE FISCALLY AND ENVIRONMENTALLY IRRESPONSIBLE AND I RESENT AUDI FORCING CUSTOMERS LIKE MYSELF TO PAY SUCH AN EXORBITANT COST FOR THIS SAFETY REPAIR DUE TO AUDI'S BLUNDER. AUDI WAS AWARE OF THIS ISSUE WHEN I PURCHASED THE VEHICLE BUT DID NOTHING TO NOTIFY ME OF THIS PENDING EXPENSE.
Source: NHTSA WEB SITE -
2012 AUDI S4- JACOBUS, PA
FUEL INJECTOR LEAKING AND NEEDS REPLACED. MY CAR WAS NEVER ON THE RECALL LIST. SITTING AT AUDI DEALER NOW.
Source: NHTSA WEB SITE -
2010 AUDI A4- HUDSON, NH
"TAKATA RECALL" THE PASSENGER SIDE AIRBAG KEEPS BEEPING AND THINKING WE HAVE A PASSENGER IN THE CAR WHILE DRIVING. I HAVE TO BUCKLE THE EMPTY SEAT BELT TO MAKE THE AIRBAG WARNING BEEPS AND LIGHT STOP.
Source: NHTSA WEB SITE