AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 AUDI A3
    - REEDSVILLE, PA

    EXCESSIVE REAR SUBFRAME CORROSION THAT ISN'T BEING COVERED BY A 12 YEAR ANTI-CORROSION WARRANTY. THE SAFETY ISSUE STEMS FROM; A, A PROPER ALIGNMENT ISN'T POSSIBLE, B THE REAR SUBFRAME IS RESPONSIBLE FOR MAINTAINING THE REAR GEOMETRY OF THE VEHICLE, WHEELS, BRAKES AND SUSPENSION.

    Source: NHTSA WEB SITE
  • 2011 AUDI A4 AVANT
    - SOUTH PASADENA, CA

    IT APPEARS THAT DUE TO A MANUFACTURING/ENGINEERING DEFECT, THE TIMING CHAIN ON CERTAIN AUDI AND VOLKSWAGEN MODELS FAILS AFTER A CERTAIN NUMBER OF MILES. THIS TIMING CHAIN FAILURE HAS BEEN DETERMINED TO CAUSE SUBSTANTIAL DAMAGE TO THE VEHICLE'S ENGINE, IN MANY CASES REQUIRING A COMPLETE ENGINE REPLACEMENT. REGRETTABLY, THIS IS WHAT RECENTLY HAPPENED WITH MY 2011 AUDI A4. IN FACT, THERE WAS A FAIRLY HIGH-PROFILE CLASS ACTION FILED AGAINST VOLKSWAGEN (CIVIL ACTION NO. 16-2765 (JLL)(JAD) THAT WAS RECENTLY SETTLED. (SEE HTTPS://TIMINGCHAINLITIGATION.COM/HOME/FAQ#FAQ6). UNFORTUNATELY, THE SETTLEMENT IS EXTREMELY FLAWED AND LEAVES VEHICLE OWNERS INADEQUATELY COMPENSATED IF THEIR VEHICLES ARE ABOVE A CERTAIN NUMBER OF MILES OR IF THE OWNERS MISSED THE DEADLINE FOR FILING CLAIMS. THE TIMING CHAIN ISSUE CONSTITUTES A SIGNIFICANT AND DANGEROUS MANUFACTURING/ENGINEERING FLAW THAT SHOULD WARRANT A RECALL OF ALL AFFECTED VEHICLES. THE ENGINE FAILURE THAT CAN OCCUR AS A RESULT OF THE TIMING CHAIN ISSUE CAN EASILY LEAD TO AUTO ACCIDENTS AND POSSIBLE FATALITIES. I URGE THE DEPT. OF TRANSPORTATION TO TAKE THIS MATTER VERY SERIOUSLY AND INVESTIGATE. A FULL RECALL AND COMPENSATION TO AFFECTED VEHICLE OWNERS SHOULD BE ORDERED.

    Source: NHTSA WEB SITE
  • 2019 AUDI A7
    - DAYTON, OH

    PURCHASED 2019 AUDI A7 BRAND NEW. CURRENTLY HAVE APPROXIMATELY 2800 MILES (2 MONTH OLD CAR). HAS PRESTIGE PACKAGE WITH DRIVER ASSISTANCE OPTION. THERE HAVE BEEN MULTIPLE INSTANCES WHERE THE DRIVER ASSISTANCE SUDDENLY AND SIGNIFICANTLY SLOWS THE CAR WITHOUT ANY CAR/OBJECT IN FRONT. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS ON LOCAL ROADS (HASN'T HAPPENED ON FREEWAY SPEEDS YET). USUALLY HAPPENS 30-50MPH LOCAL ROADS. THE CAR/DRIVER ASSISTANCE "SLAMS ON THE BRAKES." THIS CAN BE SCARY AND VERY DANGEROUS ESPECIALLY WHEN A CAR IS BEHIND. SECOND ISSUE IS THAT THERE IS A SIGNIFICANT 1-3 SECOND LAG AFTER PRESSING THE ACCELERATOR PEDAL. THIS IS VERY DANGEROUS WHEN TAKING LEFT/RIGHT TURNS WITH CARS ON THE COMING ROAD.

    Source: NHTSA WEB SITE
  • 2016 AUDI A6
    - NAPLES, FL

    2016 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL RAILS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS

    Source: CONSUMER LETTER
  • 2019 AUDI Q8
    - WASHINGTON, DC

    MY GORGEOUS NEW AUDI Q8 HAS A DANGEROUS HESITATION ISSUE WHEN ACCELERATION FROM A FULL START WITH AUTO START/STOP ENABLED. THE ISSUE IS DESCRIBED THOROUGHLY IN THE ARTICLE @ HTTPS://TECHCRUNCH.COM/2019/06/10/REVIEW-THE-STUNNING-2019-AUDI-Q8-HAS-A-DEAL-BREAKING-FLAW/. ACCELERATOR RESPONSE IS VERY INCONSISTENT SUCH THAT YOU CAN'T COUNT ON THE CAR ACCELERATING IN A CONSISTENT MANNER. IT EITHER HESITATES OR SURGES FORWARD. TURNING AUTO START/STOP DOES IMPROVE PERFORMANCE, BUT ONE MUST REMEMBER TO TURN IT OFF EVERY TIME YOU START THE VEHICLE. I GOT MY Q8 2 MONTHS AGO. I TRIED TO LEARN HOW TO PREDICT ACCELERATION FROM A STANDSTILL, BUT GAVE UP AFTER ALMOST GETTING INTO AN ACCIDENT WHILE CHANGING LANES AROUND A CAR AT A RED LIGHT. I TOOK IT TO THE DEALER WHO SAYS AUDI HAS NOT ISSUED ANY SERVICE BULLETINS TO RESOLVE THIS ISSUE AND THE PROBLEM WAS NOT HAPPENING AT THE TIME OF THIS TEST DRIVE.

    Source: NHTSA WEB SITE
  • 2014 AUDI Q5
    - FRANKFORT, IL

    TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 80 MPH. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE GRADUALLY CAME TO A STOP WITHOUT CRASHING. THE CONTACT STATED THAT THE TACHOMETER WAS RED-LINED AT THE TIME. THE VEHICLE WAS TAKEN TO AUDI ORLAND PARK (LOCATED AT 8021 159TH ST, TINLEY PARK, IL 60477, (708) 342-0300) WHERE IT WAS DIAGNOSED THAT BOTH WATER PUMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 AUDI A8
    - NASHVILLE, TN

    TL* THE CONTACT OWNS A 2012 AUDI A8. WHILE DRIVING 45 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AFTER 25 MINUTES AND TOWED TO AUDI NASHVILLE (LOCATED AT 1576 MALLORY LN, BRENTWOOD, TN 37027, (855) 574-8043). THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, BUT INFORMED THE CONTACT THAT A LOOSE CONNECTION WAS FOUND ON THE FUEL PUMP CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE DRIVING 65 MPH, THE VEHICLE STALLED A SECOND TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,998. *JS

    Source: CONSUMER LETTER
  • 2014 AUDI S6
    - EVANS, CO

    TURBO FAILURE - CAR STALLED WHILE SLOWING ON A MAJOR INTERSTATE, CAUSING MULTIPLE NEAR-COLLISIONS. AUDI IS AWARE OF THE ISSUE AND THE DANGERS OF THE FAILURE, BUT HAS NOT ISSUED A RECALL, EVEN THOUGH THEY HAVE ISSUED MULTIPLE TECHNICAL SERVICE BULLETINS REGARDING THE ISSUE AND ADMITTING TO FAULTY PARTS CAUSING THE FAILURE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR WORSE DUE TO LOSING CONTROL OF THE VEHICLES ACCELERATION AND USE OF ENGINE.

    Source: NHTSA WEB SITE
  • 2013 AUDI Q7
    - PROSPER, TX

    ON THIS PARTICULAR DAY, MY HUSBAND WAS DRIVING MY CAR AND HE ONLY GOT 2 BLOCKS IN OUR NEIGHBORHOOD BEFORE THE CAR BEGAN TO FILL WITH SMOKE. HE QUICKLY GOT OUT OF THE VEHICLE AND WITHIN MINUTES THE CAR CAUGHT ON FIRE! THE FIRE STARTED INSIDE THE CAR NEAR THE RIGHT WHEEL BASE. I HAVE 3 YOUNG CHILDREN ALL IN CAR SEATS AND I SHUDDER JUST THINKING ABOUT WHAT COULD HAVE HAPPENED IF WE WERE IN THE CAR INSTEAD OF ONLY MY HUSBAND. THE FIRE TRUCK ARRIVED SHORTLY AFTER AND PUT THE FIRE OUT CAUSING MASSIVE WATER DAMAGE. HOWEVER, THE SMOKE AND FIRE COMPLETELY DESTROYED THE INSIDE OF THE VEHICLE AND THERE WERE PORTIONS OF THE BACK SEAT, SIDE PANEL, AND ROOF THAT WERE MELTED. THE OFFICIAL FIRE REPORT SAID THE FIRE WAS CAUSED BY AN ELECTRICAL ISSUE INSIDE THE VEHICLE ABOVE THE RIGHT TIRE. IT IS NOTHING BUT THE GRACE OF GOD THAT ALLOWED MY ENTIRE FAMILY TO WALK AWAY FROM THIS INCIDENT UNHARMED. HOWEVER, I AM CONCERNED THAT A 2013 AUDI WOULD CATCH ON FIRE, I EXPECTED A SAFER AND MORE QUALITY PRODUCT, ESPECIALLY WITH MY CHILDREN IN THE CAR.

    Source: NHTSA WEB SITE
  • 2010 AUDI A5
    - SANTA MONICA, CA

    WHILE DRIVING ON THE INTERSTATE MY CAR STALLED NEARLY COMING TO A COMPLETE STOP, THE ENGINE LIGHT CAME ON AND I WAS SMELLING GASOLINE SO I HAD TO BRING IT TO THE NEAREST MECHANIC AND THERE IT WAS DIAGNOSED AS A FUEL INJECTOR LEAKING WITH MULTIPLE CYLINDER MISFIRE DETECTED. AS THERE IS AN EXTENDED WARRANTY UNDER AUDI FOR FAULTY FUEL INJECTORS, I TOOK THE CAR TO AUDI TO HAVE THE MANUFACTURER DEFECTED FUEL INJECTOR REPLACED UNDER WARRANTY. HOWEVER, THE ORIGINAL MECHANIC CLEARED THE CODE FROM MY CAR'S SYSTEM WHICH CAUSED THE ENGINE LIGHT TO TURN OFF. BECAUSE THE FAULT CODE WAS CLEARED BY THE INDEPENDENT MECHANIC, AUDI IS REFUSING TO FIX THE FAULTY FUEL INJECTOR UNDER WARRANTY EVEN THOUGH I HAVE DOCUMENTATION WITH THE FAULT CODES THAT SHOWS THE FUEL INJECTOR WAS LEAKING AND THE REASON MY CAR STALLED. THE AUDI SERVICE SPECIALIST TOLD ME THAT I WOULD HAVE TO KEEP DRIVING MY CAR UNTIL THE ENGINE LIGHT CAME BACK ON. I KNOW THAT AUDI CURRENTLY HAS A RECALL ON SOME AUDI MODELS DUE TO A FAULTY FUEL INJECTOR CAUSING FIRE RISKS, AND I KNOW THAT DRIVING WITH A FAULTY FUEL INJECTOR WILL LEAD TO MAJOR ISSUES. OBVIOUSLY I DO NOT FEEL SAFE DRIVING MY CAR KNOWING THAT THE LEAKING FUEL INJECTOR COULD CAUSE A FIRE IN MY CAR AND WILL CAUSE ME TO ONCE AGAIN BREAKDOWN. I HAVE DOCUMENTATION, HOWEVER, IT INCLUDES MY VIN AND THE NOTE ON THIS WEBSITE SAYS NOT TO INCLUDE ANY PERSONAL INFO INCLUDING THE VIN.

    Source: NHTSA WEB SITE