AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 AUDI Q4 E-TRON- Herndon, VA
CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Instead of slowing down, the vehicle surges forward against the braking input, feeling like a loss of regenerative braking authority. This results in extended stopping distances and near-miss collision risks at high speeds. 2. Charging & Electrical System Failure (Suspected Recalls): The vehicle suffers from persistent electrical failures that the dealer dismissed as "user error" or a "bad plug," but which match known Audi safety recalls: (A)AC & On-Board Charger Failure: The vehicle threw "AC System" error codes and fails to charge reliably, shutting off after short periods. This mirrors symptoms of Recall 93FR (High-Voltage Battery/On-Board Charger), risking a 12V battery stall. My car model was among those impacted recalled car dearies even now it is not listed as one of the recall Model by VIN#, I strongly suspected my car has same defect. Many websites have address this life threatening issue would [XXX] ." (B):Charging Cable Overheating: The included 220V charging cable is suspected to be defective (matching Recall 93U6), which poses a fire risk at the outlet. (C)Interior Voltage Instability: Wired USB-C ports cut power/disconnect devices less than 5 minutes of use. 3. Dealer Negligence: The dealership (Audi Tysons Corner) failed to diagnose these issues ("Could Not Replicate"), refused to replace the recalled charging cable, and released the vehicle with active "Inspection Due" warning lights. The vehicle is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2017 AUDI Q7- Vacaville , CA
I was driving last night and the "marker light is defective" error came on. This is a well documented defect in the Audi Q7 and many are subject to recall for this issue.
Source: NHTSA WEB SITE -
2025 AUDI A5- Bossier City, LA
13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Audi contracted with had a realID or a clean criminal record. 16 June, Audi finally finds company to tow vehicle, at that point vehicle had completely died and could not be jump started. Car towed to Audi Service. Car in service for three weeks and I was told it was just a bad battery. I took vehicle with doubts of repair and for the next four months car would pop multiple software errors specifically on driver assist, no sound, dash going completely blank while driving, etc. The next major electrical failure was on 17 Nov, once again car would not start nor could it be jump started by tow company. Car once again towed to Audi on the same day. Car in service until 23 Dec and Audi said it was related to TSB 2079690/4 and they have stated that the KD2 should resolve electrical issue with driver door module constantly running and killing car. One day later, already popping driver assist errors. This car is dangerous and Audi knows that this KD2 is a band-aid on a software system that is unreliable and still has no permanent fix. I fear being stranded on a highway and either being stuck in my vehicle and can't get out or not being able to get in car if I get out to try and open hood to check vehicle, I might not be able to get back in because of electric locks.
Source: NHTSA WEB SITE -
2025 AUDI Q6 E-TRON- Kittery, ME
System has become confused while cruise control engaged. On highway, it has veered to right shoulder after misreading construction. Has occurred multiple times, I no longer engage the feature. Second issue is failure of front camera causing many safety functions to be disabled. Third issue was failure of GPS receiver while navigating. Car attempted to direct me off the road into a lake! Constant issues engaging carplay reliably. Issues became more frequent after applying latest KD2 software patches which took two weeks. During that upgrade backup camera was made inoperative. Car is very unreliable with only 7500 miles.
Source: NHTSA WEB SITE -
2017 AUDI Q7- Olathe, KS
Dash light is on saying “Front right marker light is defective”. However, the marker light appears to be fine. This seems to be a software issue.
Source: NHTSA WEB SITE -
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2025 AUDI Q5- JACKSONVILLE, FL
* Primary Component: Forward Collision Avoidance * Secondary Component (if available): Electrical System / Lane Departure Step 3: The Incident Description (Copy & Paste below) > Summary of Safety Defect: > The vehicle is experiencing a critical, recurring failure of the Advanced Driver Assistance System (ADAS). There are two primary life-safety issues: > * Phantom Braking: The vehicle initiates sudden, forceful emergency braking without any external hazard or obstacle present. This rapid, unprovoked deceleration occurs at highway speeds, creating an immediate risk of rear-end collisions. > * Total Warning Failure: The system fails to provide any visual or audible "Pre-Sense" alerts when actual hazards are present. The safety suite is non-functional and fails to warn the driver of oncoming items. > * Context: The vehicle has undergone four repair attempts and has been out of service for over 30 days. As of late December 2025, the manufacturer has been unable to resolve these safety-critical software and sensor malfunctions. >
Source: NHTSA WEB SITE -
2025 AUDI Q6 E-TRON- Leawood, KS
10/21/25-electric drive:malfunction, cooling system Car abruptly inoperable(while on Highway)-@412pm on 10/21/25 Inspected-by Insurance in <24hours and took @2 weeks by dealer service , and in shop last 60 days as of today 12/25/25-no end in site ! There was warning-“YELLOW” light-10/21/25 @915am,so on contacting dealer same @920am, 10/21/25 , dealer gave a service appointment for Nov 28th, 2025, “inoperable”incident happened 10/21/25 evening
Source: NHTSA WEB SITE -
2023 AUDI A6- Lafayette, LA
Was driving on the highway, all of a sudden showed a sign of transmission malfunction and started decelerating which I could safely navigate the vehicle to the side of the road, got the vehicle towed to repair shop which they reported a transmission code P17F900- parking lock mechanical malfunction with codes P074700 and p077700 I am just out of warranty for this vehicle as I crossed 48000 miles. They have issued bulletins regarding this problem but no recall or extended warranty on that part this I deem as dangerous
Source: NHTSA WEB SITE -
2022 AUDI Q5- Minneapolis, MN
Vehicle: 2022 Audi Q5 (VIN [XXX] ) Mileage at incident: ~20,000 Component: Powertrain – Engine / Turbocharger – Sudden Loss of Power NARRATIVE: On or about [XXX], my 2022 Audi Q5 experienced a sudden loss of engine power while driving approximately 60 mph. The vehicle began vibrating/shaking severely, jerking on acceleration, and displayed warnings including “Drive system: Please switch engine off” along with a check engine light. The vehicle entered reduced power/limp mode, creating a hazardous situation in traffic at highway speeds. The vehicle was taken to an authorized Audi dealer in Wayzata BLVD Minneapolis who diagnosed catastrophic internal engine failure and documented metallic debris in the engine oil. Audi replaced the engine with a new long block (warranty repair). However, despite confirmed metal contamination in the oil system, Audi directed the dealer to flush and reuse the turbocharger rather than replace it. The turbocharger is supplied by engine oil and may retain embedded metal in its bearing assembly, creating an ongoing risk of turbo bearing seizure/failure and another sudden loss of power at highway speed. I am reporting this because (1) the vehicle already experienced sudden power loss at highway speed, and (2) the repair decision to reuse a contamination-exposed turbocharger may create continued risk of sudden loss of power and unsafe operation. Dealer repair: Engine replaced; turbocharger reused after “flush.” Current safety status: I do not feel the vehicle is safe for highway driving due to risk of turbo failure and sudden power loss. Requested action: Please log and review similar complaints for potential investigation related to sudden loss of power and contamination-exposed turbo reuse in warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 AUDI Q5- Brooklyn, NY
Unpublished costly catastropic electrical failure Audi of America reviewed the case and declined assistance solely because the vehicle was already totaled and unavailable for dealer inspection. Audi did not dispute the presence of water intrusion, the technical findings, or the cause of failure. This failure occurred without warning under ordinary environmental conditions and resulted in sudden loss of vehicle function. I am submitting this complaint to document a potential defect related to the protection and placement of electronic systems vulnerable to water exposure. I am submitting this complaint to report a potential safety-related defect involving water intrusion and catastrophic electrical failure in a 2018 Audi S5. After a heavy rain event with no roadway flooding or submersion, my vehicle experienced complete electrical failure and would not start. Inspection revealed water intrusion into the trunk area where critical electronic components—including the battery and electronic control modules—are located. The damage was extensive and rendered the vehicle inoperable, resulting in a total loss determination. Attached documentation includes photographs, video evidence, and a technical inspection summary prepared by an independent automotive service facility and reviewed in consultation with Audi-trained technicians. The findings indicate water intrusion consistent with design vulnerability rather than misuse or lack of maintenance.
Source: NHTSA WEB SITE