AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 AUDI S5
    - Spring, TX

    Below is a detailed timeline of the problems I experienced: Intermittent starting issue Over the past few months, the car has occasionally failed to start on the first attempt. It always started on the second try, so I planned to mention it at the next service visit. Complete MMI/display blackout while driving on the highway In the middle of my trip, the entire center display and instrument cluster went completely black while I was driving at highway speed. All information disappeared (speed, fuel level, navigation, radio — everything). The car continued running, but I had no visibility into critical driving data. After pulling over and restarting the vehicle, only half the screen returned. Hours later, the second half came back on its own. Catastrophic front-right tire blowout in a remote area of Texas The following day, while driving through a very remote stretch of highway, the front-right tire suddenly exploded with a loud bang. I safely pulled over and discovered the tire was completely destroyed. No spare tire provided The trunk contained only a tire inflator kit — no spare tire or temporary spare. A new tire was required. Inadequate roadside assistance experience I called Audi Roadside Assistance twice. Both representatives appeared to be reading from a script, were located in another country, and could not understand the urgency or specifics of my situation. After repeated miscommunication, I received no meaningful help and had to resolve the situation on my own at significant personal expense. When the local tire shop inspected the vehicle, the mechanic immediately pointed out severe abnormal inner tire wear on both front tires and stated that the alignment is clearly defective. He said the left front tire was also about to fail and that the car was unsafe to drive in its current condition. Both front tires had to be replaced before I could continue.

    Source: NHTSA WEB SITE
  • 2022 AUDI A3
    - Charlotte, NC

    Installed two brand new batteries. The new batteries won't stay charged. The car cut off suddenly while I was driving. Many codes started flashing rapidly. The brake makes a clicking when trying to restart the car. The car wouldn't start.

    Source: NHTSA WEB SITE
  • 2025 AUDI S5
    - Las Vegas, NV

    Known-Best Assesment-Piston Skirt Defect and Non-Disclosure of Prior Issues: Approximately only three months after purchase of a brand new 2025 Audi S5 on 6/11/25 , I received a letter from Audi of America acknowledging a potential piston skirt defect/failure resulting from faulty material and/or workmanship. They extended the part warranty for 8 years or 80,000 miles but this doesn't help me feel safe driving this vehicle. I was informed the defect cannot be proactively repaired and would only be addressed after failure. This instruction is unreasonable, unsafe, and contrary to the purpose of purchasing a new vehicle. Audi has previously settled piston-related class litigation, yet no one at Audi Henderson disclosed any history of piston issues during the sale. Had I been informed of this material risk, I would not have purchased the vehicle. I now feel unable to safely or confidently use this vehicle for long-distance or out-of-state travel. Upon researching it I found this: The mileage at which a piston skirt defect will cause total failure varies widely, potentially from mere miles to tens of thousands of miles, or could last the entire life of the engine if it's a minor defect. It is highly risky to drive with a known defect, as damage accumulates over time and can lead to a complete and sudden engine failure and could lead to catastrophic, potentially deadly consequences.   Factors Affecting the Rate of Worsening :The time frame for failure depends almost entirely on the nature and severity of the initial problem, as well as driving habits. * Severity of the Defect: A small scuff might not cause issues for a long time, while a cracked or broken skirt can lead to catastrophic failure very quickly (e.g., within 5 miles or even minutes). * Maintenance: Regular oil checks and changes help manage the symptoms but cannot prevent eventual failure if the defect is significant. * Early reports: Some drivers have reported problems with low-mileage vehicles.

    Source: NHTSA WEB SITE
  • 2015 AUDI Q5
    - Phenixcity , AL

    The cooling system failed without warning! As I’m driving on the highway my vehicle began smoking! I smelled a burnt smell! Upon getting off the highway , I noticed my coolant had leaked almost completely out! I check my vehicle every morning before work as I drive through three counties to get to work and my coolant was full as I had just topped it off that morning! Upon inspection it was found from a local mechanic to be the water pump! My truck was fine last month upon getting a n inspection.

    Source: NHTSA WEB SITE
  • 2024 AUDI A5
    - Phoenix, , MD

    Audi’s wireless charging pad in 2021–2024 A4/A5/Q5 models: •Overheats the phone •Triggers a thermal radio throttle •iPhone temporarily disables Bluetooth hardware •Audi MMI sees that and throws: “Bluetooth function is currently unavailable.” •Wireless CarPlay collapses because it needs Bluetooth + WiFi Direct •Audio goes dead along with it This EXACT sequence is documented across A4/A5/Q3/Q5 forums and Audi service bulletins. The pad is the culprit — not your phone, not the car. When bluetooth and apple car play shut down, so do directions which causes driver to scramble to find phone and follow phone screen which distracts drivers and causes accidents. It happens every time you use the tray after 5-20 minutes. Very scary for older drivers. Would like NHTSA to pressure Audi into a recall and fix the pad at Audi's expense. I bought the car to use the wireless charger, not have to work around it. And it is exceptionally unsafe.

    Source: NHTSA WEB SITE
  • 2025 AUDI S5
    - Los Angeles, CA

    System malfunctions for new all new 2025 Audi S5 including drive system malfunction, loose wheel, brakes limited functionality, parking break malfunction, stabilization control malfunction, driving dynamics system malfunction, hold assist malfunction.

    Source: NHTSA WEB SITE
  • 2022 AUDI E-TRON
    - Burnsville, MN

    The vehicles software system regularly crashes and/or does not load leaving all camera functionality and safety alerts inoperable. I have had the vehicle in to address these concerns 5 times with no resolve from the manufacturer. Even with video evidence they claim the vehicle is functioning as intended. This is in direct violation of FMVSS 111 as the rearview camera is regularly not available. Sometimes the system reboots within seconds and sometimes it takes 10 minutes or more.

    Source: NHTSA WEB SITE
  • 2026 AUDI A6 ALLROAD
    - Centennial, CO

    Entered a roundabout at perhaps 15mph. RR tire hits small area on rounded curbing where a small piece of concrete curbing (perhaps 3” wide by 8” high) had come out. Tire made contact with this area. Sidewall blew out. Had to have car towed and new tire installed. Over $400. I contacted Continental USA and opened a case. They said there was nothing they could do. Suggested I have the tire dealer call them. Discount Tire, who took pictures of the sidewall issue, call Continental referencing my case. Continental told Discount Tire that they were unwilling to help. I have seen others reporting similar sidewall blowout issues on this tire. I am thankful I wasn’t traveling any faster. At the time of this incident, the 2026 Audi A6 Allroad had only sixty (60) miles on it!

    Source: NHTSA WEB SITE
  • 2025 AUDI Q5
    - Spokane, WA

    The contact owns a 2025 Audi Q5. The contact stated while driving at undisclosed speed on three occasions, the contact noticed that there was an abnormal knocking sound coming from the dashboard. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 AUDI Q7
    - Manchester, NH

    2018 Audi Q7 piston melting diagnosed by a certified mechanic due to excessive oil consumption due to defective pistons. A class action suit was filed. And a warranty extension extension issued. There is no record of a warranty extension and should be. Please advise

    Source: NHTSA WEB SITE