AUDI Complaints

My Audi Q3 2015 started with The TPMS on and the traction skid symbol also lit up on dashboard. I brought it to Audi of Warwick, Rhode Island and they did a diagnostic testing on it and found that it was the all-wheel-drive control module on a lot of 2015 Q3 is just like mine had recalls on that same part in my car only has 80,000 miles on it and at 49,000 miles or 50,000. The whole turbo went on that car and had to be replaced.. I feel that the all-wheel-drive control module [XXX] and went on a car with 80,000 miles on it. That’s only driven 15 to 30 miles a day or not even every day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.

Vehicle failed to start with many tries despite my own key fob. Initially displayed message with 'Theft' reference, then changed to "Checking remote access rights. Please wait..." on screen. Opening door triggered unexpected shocking alarm, which stopped after using fob to turn it off. Started to video record the situation after about a minute of failed start attempts. Vid lasts 41 secs until on.Two additional photos from myAudi app 'theft' & 'break-in', which was driver exiting vehicle triggering alarm. Prior issue with drivers seatbelt occurred with car in 'park' and ignition on, seat belt unexpectedly pulled occupant tight against seat. Seatbelt adjuster on seatbelt anchor point moved quickly up and down several times making whirring noises before abruptly stopping, releasing occupant after 10-15 seconds. As a 100% disabled veteran with severe neck damage this could paralyze me if happens while driving, and heart stopping shock. Vehicle in Brooklyn Service since 11th Sept. Mgr says today there are no faults in the system and no data to be collected. Even with video proof the service center lack resolution, and Mgr wanted me to pick up the car. I insisted they keep for further testing as it may need extended observation to replicate issue. I feel unsafe. My safety was put at risk due to the non-start incident happening late at night in a low lit area in Elizabeth/Newark not a good area potentially stranding me in an unsafe situation. A starting issue and an alarm malfunction, both of which are critical. This is the second safety issue in a brand new car, within 6 weeks of owning the car. There were no warning lamps, messages or other symptoms prior to failure. They first appeared after I unlocked with fob and sat inside. I caught a brief glimpse of a sentence containing the word "Theft", then unsuccessfully tried to start the car multiple times before I noticed the message telling me it was trying to check remote access rights.

The vehicle stalls and does not move forward while I was driving it stalled. I had to allow it to roll freely out of traffic.

The contact owns a 2021 Audi SQ5. The contact stated that the vehicle was taken for routine service at the dealer, and the contact was informed that the coolant pump was starting to fail. The contact was advised that the mechanic found coolant running through the vac lines. The contact was informed that continuing to drive the vehicle with a failing coolant pump could cause engine damage. The contact had the coolant pump replaced. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, neither the VIN nor the model year was included. The failure mileage was approximately 39,000.

While driving southbound on [XXX] near [XXX] in Mississippi, the advanced driver-assistance systems (lane assist and radar) did not operate as designed. At highway speed, the vehicle gave no warnings, no steering correction, and no radar-based intervention prior to a severe crash. This failure of the safety systems placed my life at extreme risk. The vehicle had been properly serviced at an authorized dealer, and there were no warning lights or fault messages prior to the incident. After the crash, nearly all airbags deployed, but the crash data recorder shows abnormal timing information. The Bosch Event Data Recorder (EDR) captured a force of 292 G’s, confirming the severity of the impact. Dash camera footage also documents that the systems failed to intervene before the collision. My primary complaint is not about the airbags but about the malfunction of the lane assist and radar systems and the manufacturer’s refusal to provide the requested reports that would verify the failure. When I requested the radar and lane assist reports from the manufacturer after their inspection, they admitted they would not provide them. Instead, they stated there was no defect. This is unacceptable because the data clearly exists, and withholding it prevents owners from knowing whether these safety systems can be trusted. The fact that these systems failed in a critical moment and the manufacturer is unwilling to disclose the information raises a serious safety concern not just for me, but for all owners of this model. I can provide supporting materials upon request, including dash camera video, the full Bosch crash data report, and correspondence with the manufacturer. My concern is both the malfunction itself and the lack of transparency. Without access to the radar and lane assist data, owners cannot verify that the advanced safety systems they rely on are functioning properly. This failure and refusal to provide proof of system performance must be addressed to protect other dri INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Lights on dash were flashing in cluster which made it look like it was low tire pressure. I had a portable air pump which showed tires were fine. The vehicle went into some kind of limp mode which prevented the vehicle from driving the speed limit. It was taken to Auto service center. The diagnosis was Engine failure due to a burnt valve. It's been confirmed through the dealership, mechanics and consumers that is a common problem with this particular make and model vehicle. This engine failure left me on the side of the road and not feeling safe at all while being approximately 3 hours from my home. As an Audi owner I'm was so disappointed to be told that I needed a new motor even though it still runs in limp mode. This vehicle has less than 150k miles. It was the best European vehicle I ever owned until it wasn't. Bad call and poor quality control Audi!

The contact owns a 2021 Audi Q8. The contact stated that while driving at various speeds, the instrument panel failed to operate. The contact stated that while driving 70 MPH, the failure recurred. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure recurred the same day while driving from the dealer. Additionally, the contact stated that the vehicle stalled while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had failed, but the vehicle was not repaired due to the cost. The contact stated that while driving 50-55 MPH, the messages "Loss of Power", "Reduced RPMs to 3,000", and other unknown messages were displayed, and the vehicle stalled. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was approximately 60,000.

The contact owns a 2016 Audi A3. The contact stated that while the vehicle was parked with the engine running, the vehicle experienced a sudden loss of motive power. During the failure, the message “Driver System Fault” was displayed on the instrument panel. The contact was unable to restart or operate the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the Hybrid battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 83,000.

I am reporting a safety defect issue that I believe is an alternator recall waiting to happen. While driving with my children, my Audi suffered a sudden, complete electrical failure caused by what I was later told is an alternator defect. The vehicle shut off without warning. At that moment, I lost braking power, the ability to shift into neutral, and full control of the vehicle’s speed. Because of this defect, I was unable to slow or stop the car safely putting myself, my passengers, and others on the road at serious risk. I request that NHTSA investigate whether this alternator issue constitutes a recall-worthy safety defect under the Federal Motor Vehicle Safety Standards.