AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 AUDI Q3
    - Valdosta, GA

    The seatbelts on the rear passenger seats no longer recoil. The seats were hardly ever used which may be a reason even those it is a 2024 model. So right now the one behind the driver is 70% out and does not go in and the other side it goes in partially but it will never lock when it should be. The auto start stop has a failure The hydraulic hinges in the back stoped working and the trunk slams now. Since it now slambs it caused a failure of a hinge.

    Source: NHTSA WEB SITE
  • 2021 AUDI A6
    - Flossmoor, IL

    The Audi Pre-sense is activated by weather. I was driving during a thunderstorm and Audi Presence activated causing the car to come to a hard stop due to precipitation. It happened again backing out of my driveway the Audi Pre-sense was activated and the car came to a hard stop. I thought I had back into another vehicle. This is very dangerous.

    Source: NHTSA WEB SITE
  • 2013 AUDI A4 ALLROAD
    - Fort Bregg, CA

    The contact owned a 2013 Audi A4 Allroad. The contact stated that while parked and occupied in the vehicle, after starting the vehicle, her friend heard a puff noise coming from under the vehicle. No warning light illuminated however, after starting the vehicle, the electronic power control illuminated. In addition, the contact's friend lifted the hood of the vehicle, and he noticed smoke and flames coming from the engine. No injuries were sustained. No medical attention was required. The fire was extinguished by the contact and her friend. A fire department arrived at the scene however the fire was already extinguished upon their arrival. The fire report was unknown. A police report was not filed. The vehicle was towed to Accu-Tech Auto Body. The vehicle engine was destroyed. The vehicle was deemed a total loss by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 AUDI S5
    - Denver, CO

    I got into a car accident that a ton of front end damage (the car was totaled) and none of the airbags deployed. I was alone in the car and wearing my seatbelt. I looked and found no noted recalls for the airbags in my specific car.

    Source: NHTSA WEB SITE
  • 2012 AUDI Q5
    - Lynwood, CA

    The contact owns a 2012 Audi Q5. The contact purchased the vehicle at an auction, and while leaving the auction site and driving 10 MPH, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The contact jumped-started the vehicle, and after entering the freeway, the vehicle vibrated and failed to accelerate as intended while depressing the accelerator pedal. The failure persisted until the contact arrived at the residence. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle remained unrepaired for several days. The contact went to pick up the vehicle, and the independent mechanic stated that the vehicle had been repaired. The contact stated that a week later, while diving at an undisclosed speed, the failure recurred. The vehicle was taken back to the independent mechanic to be diagnosed, and the contact was informed that the spark plugs had failed and caused the engine to fail. The contact stated that the independent mechanic had replaced the spark plugs and that the vehicle had been repaired. The contact was unsure if the spark plugs had been replaced. The independent mechanic refused to repair the vehicle. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 AUDI Q5
    - Cincinnati, OH

    Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Ventnor, NJ

    Complete loss of steering control while driving at low speeds. Dashboard indicator illuminated for "Severe Steering Malfunction - Do Not Drive." Had the car towed to the dealership. Dealership indicated that the car needed a new steering rack and pinion. Cost estimate was $4000. The car had 72,000 miles with mostly highway mileage.

    Source: NHTSA WEB SITE
  • 2020 AUDI A4 ALLROAD
    - Dedham, MA

    Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then this spring, starting in mid-March the car started to experience the MMI reboots more often, say 6-7 times over an hour long car ride. This started to happen more often, and then it would be around 4-5 times in a 20 minute car ride. I noticed that when this would happen, it would cause issues with the backup camera (the camera would stop function during the 60 second reboot. Also, if a parking sensor (or cross-traffic warning sensor, incorporated with the backup camera) was detecting something near the car during the reboot and the camera turning off, it would throw a safety system communication error on the Audi Virtual Dashboard. It was clearly a safety issue and it made maneuvering to park on a busy street very dangerous for folks outside the car and inside. I went to the dealership twice to get the MMI reboots fixed, and received two software updates and a 5F module replacement (quoted at $5k, Audi offered the part 90% off) - all three attempts resulted in the car with a MMI rebooting even faster. It now reboots and has the same issues as before with the car MMI rebooting between every 2-5 minutes during operation. You can find reports from numerous other 2020 Audi A4 owners with this same rebooting MMI issue here, many of whom have already submitted their own NHTSA safety problem reports in this long thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 AUDI A4
    - Brea, CA

    MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset happens while backing up. Release version: MHI3_US_AUG45S_P3243 Software version: 3243

    Source: NHTSA WEB SITE
  • 2015 AUDI A5
    - Miami Beach, FL

    After purchasing the vehicle on 8/2/25, I discovered it had outstanding safety recalls that were neither addressed nor disclosed by the dealership at the time of sale. I have since taken steps to fix these safety issues, but the dealer’s failure to inform me or resolve the recalls before the sale put me at unnecessary risk. I urge the NHTSA to review the dealership’s records from 8/2/25 to hold them accountable for selling a vehicle with unresolved safety defects that compromised my safety. It is not allowing me to add case card with report, only case card available as of today.

    Source: NHTSA WEB SITE