AUDI Complaints

MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.

Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential safety risks include: Suspension compromise with the balance and alignment of the vehicle. There is a risk of loss of control especially with emergency maneuvers or sharp turns. This leads to poor vehicle control, increase risk of roll of vehicle and braking control. Can cause uneven wear on tires which can cause a blow out or loss of grip on roads. The leaking shocks puts stress on other parts of the vehicle. Suspension may not respond correctly if the vehicle were to hit a pothole or make a sudden turn. The broken coil can puncture a tire, causing loss of control which can result in an accident. The vehicle is garaged year round, maintained very well, with no excessive wear and tear. One owner vehicle.

I have a 2021 audi a4 that is also being affected by the instrument cluster failure/recall. My model , a4 was not included but I am experiencing the same failure and this was reported to the dealership. An online search will show just how many people have issues with the instrument cluster. The instrument cluster screen just went out while driving. I have to monitor my functions via the app on my phone. The dealer wants to charge me full price when every other model in 2021 has been recalled for the same issue. The A4 should be added to the instrument cluster recall for 2021 audi.

Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Took vehicle in for state safety inspection. Found heavy rust on subframe nearly all the way through. Was told if it gets any worse it will not pass inspection next time. Apparently there are plastic rock shields on subframe that trap water causing it to rust. Took it to dealer and they want to charge close to $4000 to replace. This seems like an engineering defect. The vehicle is kept in a garage and doesn’t have any other rust on it.

This car has an active recall according to Audi, but it doesn't show up in the NHTSA's system. After reviewing the vehicle history, this car was imported and the bond wasn't released until 4/29/2025, given that, the dealership listed the car for sale April 4th and sold it to me April 22, 2025, SEVEN days before the bond was released. I also believe the FMVSS compliance sticker is fake as it's able to peel off the car in one piece with ease. There was also an active lien on the car from the previous owner. This dealership operates not only as a dealership but also the RI, owns the car repair garages reporting to Carfax but is also an insurance broker! Being a Registered Importer, dealer, garage owner, and insurance broker gives one person/business total control over importing, certifying, repairing, insuring, and selling vehicles. This makes it easy to forge documents, fake compliance (like FMVSS stickers), wash titles, and hide fraud with little outside oversight.

The Audi MMI malfunctions and reboots randomly while driving. Possibly being a software issue. There is a TSB code that the dealer used to reference for me ( TSB 2078437/1), but I cannot find it on the NHTSA website. The reboot issue shuts off all functions associated with it, including, but not limited to: navigation, rearview camera, and parking sensor use. This poses a risk since it can be distracting to pull back your navigation while driving or having your rearview camera cutoff mid mid-use. The issue does not appear as a warning lamp or any type of notification, and there are multiple reports of similar issues on online forums that have not been addressed.

While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased one week ago. Had it in for service. According to the service summary, the Driver Assist System had a coding error, and a hard reset of the module was performed. Unfortunately, after the braking incident, upon arriving home and restarting the vehicle, the same error message “Initializing Active Front Assist” immediately reappeared. I drove the vehicle for an additional five minutes, and the message remained. This suggests the issue was not resolved and may indicate a deeper fault in the system.

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.