AUDI Complaints

Steering Module went out for no apparent reason. I was able to find a used one and have it repaired for just under $1000. I had git two quotes for to auto shops that specialize in Audi repairs and they were both over $5300 to repair this steering module. This is unacceptable.

The Audi MMI screen has started shutting off and rebooting then giving errors when trying to reboot. Caused a problem while we were using vehicle navigation in NYC and also lost backup guidance when parallel parking. Also dangerous in that it distracts driver with error messages. This started about two months ago once or twice a day but now happens every 2 to 5 minutes.

2020 Audi A5 started randomly rebooting (MMI software) around mid April 2025, It happens I’d say every 5-20 minutes and it repeats all the time. The fact that Audi/VW won't cover the cost to update their buggy software is very frustrating. I have notified Audi USA about the issue and am awaiting a response if they will cover the labor cost @ Prestige Audi in Denver, CO

I had experienced this problem prior of the center screen/Mimi restarting but typically it used to not be very often maybe once every few weeks. But for the past week it has been happening every 30 seconds to a min. This has caused my backup camera to restart as I am backing up causing me to almost get in an accident. As well as that as I am driving I am constantly having to focus on fixing the MMI and shutting off the volume as whenever it turns back on it plays radio static. I am very disappointed in the way Audi has handled this as I am still below 50,000 miles and they refuse to help. This problem is very frustrating as they don’t even have a 100% fix. Their first option was $598 update which I believe is very unfair considering this only happens to select cars and it’s not like this is an extra feature you’re paying for. The second option they gave was a $5,000 module replacement which is just unbelievable considering this has nothing to do with user fault but rather poor manufacturing. This whole situation is outrageous as I see many other individuals with the same problems and no solutions.

Hello, I dropped my car off at Audi and Dominion in San Antonio Texas on Thursday July 10th for a repair this was a recall for the fuel pump system in something in the mechatronic controls. They had my car until Saturday I was informed that the repairs were done under warranty. Then on Saturday July 19th as I began to drive the vehicle a alert for my transmission malfunction appeared on my dashboard and I Lost first gear. I had my car taken to Audi on Dominion where I was informed by several service staff that this is a common malfunction after the last software update that was done the week prior and that it could take up to 48 hours to do the repair and recall warranty work on my vehicle. Audi on Dominion has had my vehicle for 5 days and has not given me an answer as to know whether or not the repairs will be approved as this is covered under my extended warranty. My car was working perfectly fine until I was forced to take it in for this recall of which Audi has failed to provide a loaner vehicle or give accurate information as to whether or not the repairs will be covered. I have been informed that I will be responsible for the cost of the repairs. These repairs are only brought upon due to Audis forcing me to bring the car in for the recall repair as it would have voided out the rest of my vehicles warranty. As of today I am still without a vehicle and without an answer from Audi. I have tried reaching out to Audi of America without any response.

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.

The Audi MMI system began to spontaneously restart while driving after owning the car for a couple of years. It would power off and reboot at random intervals. It became more frequent and is both distracting and dangerous as you lose all navigation, and camera function while it reboots not to mention any telephone connection. This happens every couple of minutes and multiple times per drive. Took it to the dealer (Kendall Audi of Bend) and was told the MMI needed to be replaced. Spent approx. $2500 to have MMI replaced and now it has started happening again with the NEW MMI. There are MANY MANY other complaints with this same issue on Reddit and the Audi World Forum and it needs to be addressed by Audi.

The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,

The MMI (display/menu) continuously reboots every few minutes, which disrupts GPS navigation and back-up camera. This causes distraction and poses a safety risk while driving. This is a common problem among similar Audi software users but has not been addressed by the dealership. No other warnings appear, it will prompt me to re-log in after each reboot.