BLUE BIRD Complaints

WE HAD A SNOW STORM THAT NIGHT. TEMPERATURES BELOW FREEZING. EXTREME HIGH WINDS. I CAME OUT NEXT MORNING AND MY WINDOW WAS SHATTERED IN A MILLION PIECES INSIDE MY CAR (NO GLASS ON OUTSIDE OF VEHICLE AT ALL). I KNOW THAT THE GMC ENVOY HAD THIS VERY SAME DEFECT. NO ONE HAD BEEN PARKED BESIDE ME, NO FOOTPRINTS OR EVIDENCE OF MISCHIEF, NO FOREIGN OBJECTS INSIDE OF CAR (EXCEPT GLASS). *TR

MY BUS DRIVER HAS A 2015 BLUE BIRD ALL AMERICAN FE. HIS ROUTES INVOLVE MANY HALF-SHARP LEFT TURNS (+ ROADS). I HAVE NOTICED, WHEN HE TURNS THE STEERING WHEEL MAKES A MOANING SOUND. IT ISN'T LOUD, BUT IT IS ENOUGH TO NOTICE IT BEING HEARD UP IN THE FRONT. THE MOANING SOUND DOESN'T HAPPEN WHEN HE TURNS RIGHT. I WONDER IF THIS IS A PROBLEM WITH SOMETHING IN THE STEERING, OR WHAT, BUT IT IS CONCERNING ME A SMALL BIT. *TR

VEHICLE ARRIVED TO DEALERSHIP WITH LOOSE BOLTS HOLDING THE FUEL TANKS TO THE BODY STRUCTURE. 5 BOLTS WERE ONLY HAND TIGHTENED. FUEL TANKS COULD HAVE COME OUT OF THE SUPPORTS AND FALLEN ON THE ROAD AND/OR CAUSED A FIRE. *TR

TL* THE CONTACT OWNS A 2001 BLUE BIRD SCHOOL BUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE THERMOSTAT HEATER HOSE RUPTURED AND CAUSED COOLANT TO LEAK INTO THE CENTER AREA OF THE PASSENGER COMPARTMENT. THE HOT COOLANT SPILLED ONTO TWO OCCUPANTS, WHO SUSTAINED SECOND DEGREE BURNS TO BOTH LEGS. MEDICAL ATTENTION WAS RECEIVED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V313000 (ENGINE AND ENGINE COOLING) FOR 2008-2013 MODEL YEAR VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.

DURING BUS RIDE HOME, A COOLANT LINE INSIDE THE PASSENGER AREA RUPTURED AND SPEWED HOT ANTIFREEZE ONTO THE STUDENT PASSENGERS. TWO STUDENTS WERE BURNED WITH 2ND TO 3RD DEGREE BURNS. *TR

VEHICLE MODELS EQUIPPED WITH HENDRICKSON AIR-RIDE FRONT SUSPENSIONS HAVE PROPENSITY TO FLEX AND CRACK THE MAIN FRAME RAILS WHERE THE FRONT SUSPENSION MOUNT FOR THE FRONT AXLE ATTACHES TO THE FRAME. THE FRAME RAIL IS UNSUPPORTED AT THE SUSPENSION MOUNT, CAUSING THIS FAILURE TO OCCUR UNDER NORMAL USE. *TR

BLOWN LEFT FRONT TIRE CAUSED LOSS OF STEERING, IMPACT LEFT FRONT OF COACH IN THE CENTER DIVIDER. $87000.00 DAMAGE. THIS COACH IS STILL OUT OF SERVICE AT THIS WRITING. THIS COACH HAS HAD ALL PHASES OF CAMPAIGN 07V-586 BLUEBIRD BODY COMPANY. THIS CAMPAIGN IS DESIGNED TO ADDRESS FRONT AXEL WEIGHT ISSUES. I MADE 3 TRIPS OVER A 1 YEAR PERIOD TO ADDRESS CONCERNS OF BLUEBIRD TO MEET TARGET WEIGHT. LOSS OF SERVICE 6 WEEKS TOTAL. NEW MICHELIN TIRES(SPECIFIED IN CAMPAIGN) JUST LESS THAN 5 YEARS OLD WHEN FAILURE OCCURRED. ALL WHEEL POSITIONS HAD REQUIRED PRESSURE MAINTAINED. CONDITION OF COACH WAS PERFECT, STORED IN TEMPERATURE CONTROLLED BUILDING. *TR

BODY STRUCTURE BROKEN OR CRACKED AT A-PILLAR AND SEVERAL OTHER LOCATIONS ON LEFT SIDE. ROOF BOW CRACKED AT SIDE EMERGENCY EXIT AT LEFT SIDE. REAR ROOF CAP CRACKED AND PULLING AWAY FROM BODY AT RIVETS. BODY SEEMS TO FLEX AND TWIST CAUSING BREAKAGE ALONG THE BOTTOM OF WINDOWS ALONG LEFT SIDE. WE HAVE 2 VEHICLE OF THE SAME YEAR, MAKE AND MODEL AND BOTH HAVE DONE THE SAME THING AT ABOUT THE SAME MILEAGE. BOTH VEHICLES HAVE BEEN REPAIRED AT DEALER, WAS VERY EXPENSIVE ($21,000.00) FOR REPAIRS. COULD POSSIBLY CAUSE SERIOUS INJURY IN A ROLLOVER TYPE ACCIDENT. I KNOW OF AT LEAST 4 OTHER OWNERS WITH THE SAME ISSUES. *TR

TL* THE CONTACT OWNS A 2007 BLUEBIRD ALL AMERICAN BUS. THE CONTACT STATED THAT THE SEAT STRUCTURE WAS UNRAVELING ON MULTIPLE SEATS. THE STRUCTURE AND FRAMEWORK WAS SOUND BUT THE METAL FRAMING WAS FRACTURED AND THE REAR SIDE OF THE SEATS HAD COLLAPSED. THE SEATING FOAM PADDING WAS NOT SAFELY SECURED DUE TO THE METAL FRAMING STRUCTURE WHICH WAS NOT SECURED. THE BUS WAS NOT TAKEN TO AN AUTHORIZED DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

CRACKS IN STRUCTURE BEAM UNDER DASH ALSO CAUSING THE BODY OUTER SKIN TO CRACK ON A 2013 BLUE BIRD VISION