BMW Complaints

I am writing to report a critical structural safety defect involving the front steering knuckle (wheel carrier) on my 2016 BMW M4 GTS. Upon inspection, the original factory steering knuckle has developed severe structural cracks on both the top and bottom sections of the component. Safety Risk & Hazard:The steering knuckle is a primary load-bearing suspension component responsible for securing the front wheel assembly, brakes, and steering linkage. Because this vehicle has developed cracks on both the top and bottom of the knuckle, it is at imminent risk of total catastrophic failure. A complete fracture of this component will result in immediate wheel detachment, total loss of steering control, and a severe high-speed crash. This presents an extreme and immediate safety hazard to myself, my passengers, and other drivers on the road. Manufacturer Awareness:BMW is fully aware of this inherent structural flaw. The original component (Part #31-21-2-289-301 / #31-21-2-289-302) has been quietly superseded by a completely redesigned, reinforced "v2" revised part to mitigate this exact cracking issue. Despite knowing that the original components are prone to dangerous fatigue and cracking under stress, BMW has not issued a safety recall to replace these defective first-generation knuckles on a vehicle explicitly marketed and sold for track-oriented performance. Action Requested:I request that the NHTSA immediately initiate a safety defect investigation into the first-generation BMW M4 GTS steering knuckles before a catastrophic failure results in a fatal accident. Furthermore, I request that BMW cover the immediate replacement of these defective components with the revised, structurally sound v2 parts at zero cost to the owner.

The BMW B58 Technical Update (B58TU) engine utilizes a variable-displacement oil pump incorporating internal components manufactured from thermoplastic rather than traditional metal. These plastic internal parts are prone to severe thermal degradation and brittleness over time. Under normal operating conditions—and particularly during cold-starts in low ambient temperatures—the plastic elements suffer structural fatigue and catastrophically fracture, destroying the pump's ability to maintain oil pressure. A primary indicator of failure is the vehicle's inability to complete an electronic oil level measurement, quickly followed by a critical "Low Oil Pressure: Stop Engine" warning. This defect poses an immediate and severe hazard to motor vehicle safety. A sudden loss of engine oil pressure while traveling at highway speeds results in immediate oil starvation and catastrophic engine seizure. This causes a sudden loss of motive power and can lead to a loss of power-assisted steering and braking. Operating a vehicle that suddenly stalls or seizes in fast-moving traffic creates an extreme risk of high-speed rear-end collisions and leaves occupants stranded in highly hazardous highway conditions. Because BMW quietly transitioned back to a ruggedized metal oil pump design in later production runs without issuing a safety recall or notice for earlier models, thousands of vehicles remain on the road with an inherently defective, safety-critical engine component. I request that the National Highway Traffic Safety Administration (NHTSA) open a formal safety defect investigation into this component to mandate a safety recall and protect the public.

The steering wheel would suddenly become stiff (frozen or locked) during normal driving especially during turning. When it happened, I lost total control of the car causing dangerous situations on the road. A warning message appeared stating: "Changed steering effort, drive moderately and contact service center." At a BMW dealership, the problem was reproduced and confirmed. They replaced 12 Volt battery, and the car was released. The new 12 volt battery didn't help the steeling issue. After a few weeks, the steeling system completely failed. The car has to be towed to BMW dealership for repair. It was identified that the steeling issue was caused by premature failure of the BMW electronic power steering system.

Emergency stopping system alerted me seconds before it shut the car down. Traveling on the highway at approximately 60 miles an hour car went into emergency stopping. Unassisted brakes were applied car pulled to the right and when it reached the brake down lane, it stopped. Hazard lights were engaged and phone call was initiated to BMW roadside assistance. All without driver assistance. Yes it was a dangerous situation as the car slowed down on its own on a busy highway. Do not know what component failed and has not been seen by BMW in order to assess the situation. This is the second time the car has initiated an unassisted stop. First unassisted stop gave no warning, second unassisted stop flashed a message stating that car was going to “emergency shutdown”. Car has experienced two emergency shut downs with no apparent emergency.

Diesel fuel pump failed while driving on the road. I also own a 2014 328d BMW which was recalled earlier where the diesel fuel pump was replaced by the dealership. While driving on the road, the car unexpectedly turned off in traffic. I managed to get the vehicle off the road and called a tow truck. I contacted my local BMW dealer and informed me my 2017 328d is not under a recall like my 2014 328d was. I then instructed the tow truck driver to take the car to an independent mechanic who specializes on BMWs. The diagnosis is a fail fuel pump.

The windshield wiper reservoir leaks fluid. The reservoir has been filled by the dealership and I was informed it is a safety hazard to not have it repaired. After some research, this is a common issue in 2016-2018 BMW X5 models.

I am filing this complaint regarding NHTSA Safety Recall 26V214 for my 2021 BMW K1600GTL. The reverse gear system on my motorcycle has completely failed and is currently inoperative. Recall 26V214 concerns the reverse gear control unit. According to the recall, moisture may enter the unit, causing internal corrosion and loss of reverse function. The condition may also cause overheating and, in rare cases, increase the risk of a thermal event or fire. NHTSA currently shows my motorcycle as: “Recall Incomplete, remedy not yet available.” For approximately three months, I have been attempting to obtain the recall repair through an authorized BMW Motorrad dealer in Connecticut. The dealer has been helpful but cannot obtain the required replacement reverse gear control unit. I escalated the matter to BMW Motorrad USA. After written correspondence and two telephone calls, BMW Motorrad USA informed me on September 3, 2026 that it cannot currently provide a solution and does not know when the required replacement part will become available. I also contacted BMW in Germany but was referred back to BMW Motorrad USA and the dealer. There has been no fire, crash, or injury. However, the reverse system has already completely failed, and after approximately three months BMW still cannot provide the recall remedy, a confirmed part allocation, or an estimated availability date. I respectfully request that NHTSA review BMW's inability to provide the remedy for Recall 26V214 in a timely manner.

Vehicle: 2021 BMW X5 xDrive40i (G05) Mileage: 54,423 miles Component: Central Information Display (CID)/ MGU (Media Graphics Unit) Head Unit Safety Defect: The CID intermittently goes completely blank without warning. When this occurs, the backup camera is unavailable, creating a safety hazard when reversing. Navigation, radio, Apple CarPlay, and vehicle settings are also unavailable. Failure History/Diagnosis: The first failure occurred about one month ago while I was reversing. After several hard resets and leaving the vehicle unused for two days, the display began working again. The failure occurred again yesterday when my spouse started the vehicle. I took it to Bobby Rahal BMW of South Hills, PA. The BMW technician confirmed that the head unit (MGU) and RAM (Receiver Audio Module) are not communicating. The technician also found corrosion on the head-unit power connector and inside the head unit, suggesting moisture intrusion and/or an internal electrical short. The dealer recommended replacing the head unit, with the part costing over $4,000, plus labor and additional diagnosis to identify the source of the leak/moisture causing the corrosion. Inspection: The defect was inspected and confirmed by the BMW dealer. The failed component is available for inspection upon request. There were no police or insurance inspections. Warning Signs: There were no warning lights or messages before either failure. The display simply went blank. The failure is intermittent and unpredictable. Safety Concern: The CID can suddenly fail during operation, including while reversing, causing loss of the backup camera and other critical functions. Corrosion inside the head unit and on its power connector raises concern about a recurring moisture-intrusion or electrical/design defect. I request that NHTSA investigate whether this is a recurring safety defect affecting BMW X5 G05 vehicles and determine whether a recall or corrective action is warranted.

The trim on the back of the exhaust is a rough manufactured cut on all their X5s and instead of filing the rough the edge BMW leaves this untouched. Was washing my car and ran my finger over the trim and it sliced my finger open like a razor blade.

I took my car to the Tigard Oregon bmw dealership for my three recalls that were needing addressed. I turned my car over to them in good working order. After picking it up after the repairs my service engine light came on. My car started knocking and rattling louder and louder. I returned to the dealership and requested they fix the issue. After a few days they contacted my and told me it needs a new engine. They say they checked over their work and the problem isn't their fault. I disagree. They say they found metal shavings in my oil. They did an oil change a week earlier and mentioned no metal in my oil.