2007 BMW 328I Complaints
View complaints related to 2007 BMW 328I. The complaints found here are submitted by actual consumers with first hand experience. There are more than 390 complaints submitted for the 2007 BMW 328I. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BMW 328I- ATLANTA, GA
IN OCTOBER OF 2009 MY LEASED VEHICLE DID NOT START, I HAD THE VEHICLE TOWED TO A DEALER FOR SERVICE IN DETROIT. I WAS TOLD THAT THE VEHICLE DID NOT START BECAUSE OF THE BATTERY. BATTERY WAS REPLACED AT THIS TIME. IN JANUARY OF 2010 THE VEHICLE DID NOT START AGAIN, AFTER TESTING IT WAS DETERMINED THAT THE STEERING COLUMN WAS DEFECTIVE. THIS WAS REPLACED AT MY EXPENSE. IN APRIL OF 2010 THE VEHICLE DID NOT START FOR A THIRD TIME. I CONTACTED A DEALER TO HAVE THE VEHICLE TOWED IN; AFTER 5 DAYS THE DEALER IDENTIFIED THE PROBLEM AS A FAULTY NEGATIVE BATTERY CABLE. I CONTACTED BMW NA AS I FELT THAT THIS MAY HAVE BEEN THE ORIGINAL ISSUE AND REASON FOR THE VEHICLE NOT STARTING. AFTER TWO WEEKS OF "INVESTIGATION" BMW NA CONTACTED ME AND STATED THAT DUE TO MILEAGE ON THE VEHICLE NO ASSISTANCE WOULD BE GRANTED THE VEHICLE IS STILL UNDER LEASE AND WAS SOLD TO ME AS A DEMO VEHICLE WITH ROUGHLY 9000 MILES ALREADY ON IT AT TIME OF LEASE INCEPTION. *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- NEBRASKA CITY, NE
THE DOORS ON MY 2007 BMW 328I WOULD NOT OPEN WITH THE PUSH BUTTON LOCK. I REMOVED THE MANUAL KEY AND WAS ABLE TO OPEN THE DOOR FROM THE OUTSIDE. WHEN I RETURNED TO MY HOUSE, I REVIEWED THE OWNERS MANUAL AND CHECKED TO SEE IF THE SETTING WAS WRONG WITH THE KEY. PUSHING THE KEY, OPEN-CLOSE BUTTON THE DOORS LOCKED BUT WOULD NOT OPEN. I HAD THE FORESIGHT TO ROLL MY WINDOW DOWN PRIOR TO CHECKING THE LOCK. IF I HAD NOT DONE SO, I WOULD HAVE BEEN LOCKED IN THE VEHICLE. THIS HAPPENED IN FLORIDA AND COULD HAVE BEEN FATAL IF LOCKED IN THE CAR WITHOUT A WAY OUT IN THE FLORIDA HEAT. ALSO, THE GAS DOOR WAS LOCKED SHUT AND I WAS UNABLE TO PUT GAS IN THE VEHICLE. I CONTACTED THE BMW DEALERSHIP (QUALITY IMPORTS- FT WALTON BEACH) AND TOOK THE CAR TO THEM FOR REPAIRS. IT TOOK TWO DAYS INSTEAD OF THE TWO HOURS THAT I WAS PROMISED. ALSO, I FOUND OUT THAT THEY HAD A TECHNICAL REPAIR BULLETIN THAT HAD BEEN ISSUED REGARDING FAULTY LOCKS ON THIS MODEL VEHICLE. BESIDES THE SAFETY COMPLAINT I FEEL THAT I WAS CHARGES WHEN I SHOULD HAVE BEEN TAKEN CARE OF (NO COST TO THE CONSUMER) SINCE THIS VEHICLE'S PROBLEM WAS A SAFETY ISSUE. I HAVE TALKED WITH CORPORATE BMW AND WAS TOLD THAT ANY ISSUE COULD BE CONSIDERED A SAFETY ISSUE. (I FELT THAT I WAS BLOWN OFF). I WOULD LIKE FOR THE FAULTY DOOR ACTUATORS TO BE CONSIDERED A SAFETY ISSUE AND NOT A TECHNICAL BULLETIN ISSUE. WHEN ASKING THE DEALERSHIP WHAT THEY MEANT BY A TECHNICAL BULLETIN, THE RESPONSE WAS THAT THEY KNEW ABOUT THE PROBLEM BUT THERE WAS NO SAFETY PROBLEMS IDENTIFIED. I DISAGREE. *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- EAST ORANGE, NJ
BRIDGESTONE TURANZA TIRES 225/45R17 DOT 4906 - VERY NOISY TIRES AT 9, 131 MILES. *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- WHITESBURG, KY
REPEATED DOOR LOCK ACTUATOR FAILURE IN 2007 BMW 3281. WHEN THIS HAPPENS, BOTH REAR DOORS AND THE FRONT PASSENGER DOORS ARE IMPOSSIBLE TO OPEN FROM OUTSIDE OR INSIDE. THIS IS AN OBVIOUS SAFETY HAZARD. *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- LAKE JACKSON, TX
WHILE DRIVING ON THE HIGHWAY AT ABOUT 60 MPH, THE FRONT PASSENGER DOOR OPENED BY ITSELF AND DOOR OPEN WARNING SHOWED UP. IT HAS HAPPENED ONLY ONCE ON MY CAR SO FAR BUT A FEW OTHER OWNERS OF SIMILAR BMW CARS HAVE HAD THE SAME ISSUE. WHEN REPORTED TO THE MANUFACTURER'S DEALERSHIP SERVICE DEPARTMENT, THE STANDARD RESPONSE FROM THE DEALERSHIP IS "UNABLE TO REPLICATE PROBLEM" AND THEY WILL NOT DO ANYTHING ELSE ABOUT IT. *TR
Source: NHTSA WEB SITE -
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2007 BMW 328I- PHELAN, CA
ORIGINAL WARRANTY EXPIRED AT 50,000 MILES SO I BEGAN TAKING MY VEHICLE TO A LICENSED MECHANIC TO DO SCHEDULED MAINTENANCE. WHILE DRIVING OVER TO THE MECHANIC FOR A BRAKE CHANGE I WENT TO STOP AND LOST USAGE OF MY BRAKE. THIS RESULTED IN ME MERELY REARENDING THE BACK END OF THE CAR IN FRONT OF ME. MY MECHANIC REPLACED ROTORS AND BRAKE PADS; AND THERE WAS STILL A PROBLEM. SO HE BEGAN TO LOOK OVER MY CAR AND FOUND THAT THE VACUUM BOOST PUMP FOR MY BAKES WAS POSSIBLY BAD. ONCE OPENED IN THAT AREA HE FOUND THAT THE BOLT HOLDING THE SPROCKET WAS BROKEN. PART OF THE BOLT WAS REMAINING AND THE REST IS STILL MISSING SOMEWHERE IN MY ENGINE. TOWED MY CAR BECAUSE IT IS NOT DRIVABLE TO BMW OF RIVERSIDE TO HAVE THEM LOOK IT OVER AND FIX THE FAULTY BOLT. THEY REFUSED TO FIX IT BECAUSE IT WANTS SERVICED THERE FOR ONE YEAR DUE TO THE EXPIRED WARRANTY. I CALLED BMW OF NORTH AMERICA TO FILE A CLAIM TO INVESTIGATE IT UNDER A SAFETY ISSUE BECAUSE BMW OF RIVERSIDE SAID IT WAS A MECHANICAL ISSUE, BUT IT IS TRULY A SAFETY ISSUE. SUSAN MONJELLI FROM BMW OF NORTH AMERICA FILED MY CLAIM AND HAD A ENGINEER LOOK A MY VEHICLE AGAIN. SHE IS CLAIMING BECAUSE I TOOK MY CAR TO ANOTHER MECHANIC OTHER THAN BMW THAT MY MECHANIC MUST HAVE BROKEN THE BOLT AND THAT IT ISN'T BECAUSE IT WAS FAULTY. MY MECHANIC HAS NEVER TOUCHED THIS ITEM. HE STATES THAT THE SPROCKETS AND THE CHAIN ARE LODGED AND THE ONLY WAY THAT THIS COULD HAVE HAPPENED IS WHEN THE CAR IS RUNNING, NOT BUY HIM WORKING ON IT IN ANY WAY. ALSO THERE IS A WEBSITE SAYING THAT THERE IS A PROBLEM WITH THIS PARTICULAR PART IN OLD AND NEW BMW VEHICLES. *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- POMPANO BEACH , FL
2007 BMW 328I COUPE, 6-SPEED MANUAL FAILS TO GO INTO 1ST OCCASIONALLY. I HAVE BROUGHT IT BACK TO THE SHOP 4 TIMES AND IT STILL SOMETIMES WILL NOT ENGAGE 1ST GEAR WITH THE CLUTCH PRESSED ALL THE WAY DOWN. THE ISSUE HAS CAUSED ME TO BE STALLED AT AN INTERSECTION TWICE AND IN REVERSE ONCE BY ACCIDENT DUE TO THE PANIC OF NOT ENGAGING 1 ST GEAR. THIS WAS ESCALATED TO THE REGIONAL SERVICE ADVISOR FOR THE SOUTHEAST AND HE STATE THE CAR IS DESIGNED TO DO THIS??? THE ARE COMPLAINTS ALL OVER THE WEB ABOUT THIS ISSUE AND IT IS DANGEROUS! *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- WHITTIER, CA
ALL DOORS ON A 2007 BMW 328I, 4-DOOR, WOULD NOT UNLOCK FOR AN UNKNOWN REASON. ALL PASSENGERS WERE TRAPPED INSIDE THE VEHICLE AND HAD TO CLIMB OUT THE WINDOWS TO EXIT THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- RICHMOND, CA
MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN THE VEHICLE, AND ARE EXPOSED TO INJURY OR DEATH IN THE EVENT OF A FIRE OR IF THE VEHICLE BECOMES SUBMERGED. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) SUGGESTED THAT EVEN IF THE ELECTRONIC DOOR ACTUATORS WERE DISABLED THE DOORS COULD STILL BE OPENED BY PULLING TWICE ON THE OPENING LATCH. HOWEVER, WHEN THIS WAS TRIED, THE DOORS STILL COULD NOT BE OPENED. THE SERVICE ADVISORS DID COMMENT THAT THIS PROBLEM HAD OCCURRED IN OTHER 328I MODELS; AND, IN FACT, ANOTHER VEHICLE WAS BEING SERVICED FOR THE IDENTICAL PROBLEM. IN VIEW OF THIS EXTREMELY SERIOUS DEFECT WHICH APPARENTLY EXISTS WITH THE 328I MODEL, RESULTING IN TRAPPING PASSENGERS IF THE ELECTRICAL SYSTEM CONTROLLING THE DOORS FAILS, WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR. *TR
Source: NHTSA WEB SITE -
2007 BMW 328I- ATLANTA, GA
TL*THE CONTACT OWNS A SET OF BRIDGESTONE RUN FLAT POTENZA TIRES ON A 2007 BMW 328I. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLICKING NOISE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD WAS DISCONNECTED FROM THE TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT RELATED RUN FLAT TIRE COMPLAINTS AND THEY ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED BY A DEALER. THE DEALER STATED THEY HAD NEVER SEEN THAT FORM OF TREAD SEPARATION; HOWEVER, THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. THE CONTACT WOULD LIKE FOR THE MANUFACTURER TO ASSUME THE REPAIR COST.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE