BRAUN Complaints

WHILE DRIVING 2008 TOWN&COUNTRY ON EXPRESSWAY EXPERIENCED VIBRATION FROM REAR WHEEL AND BEGAN TO SMELL SOMETHING BURNING. AT THIS TIME I IMMEDIATELY SLOWED THE VEHICLE AND TOOK FIRST AVAILABLE EXIT. CHECKED REAR TIRES, BOTH OK,SMELLED STRONG BURNING ODOR COMING FROM REAR DRIVER WHEEL. RIM WAS EXTREMELY HOT, COULD SEE SMOKE COMING FROM ROTOR & BRAKE CALIPER AREA. BRAKE CALIPER SEEMED TO BE STUCK. HAD HAPPENED ON PREVIOUS INSTANCE APPROX 2MONTHS BEFORE. ON PREVIOUS INSTANCE DEALER CLEANED BRAKE SAID COULD NOT FIND ANYTHING. THIS INSTANCE DEALER CLAIMED CORROSION BETWEEN STAINLESS STEEL CLIPS AND BRAKE PAD MATERIAL CAUSED BRAKES TO SEIZE. I PERSONALLY ASKED DEALER TO INSPECT PARTS. STAINLESS CLIPS WERE SHINY NO SIGN OF CORROSION BETWEEN DIS-SIMILAR METALS AS DEALER STATED. DEALER STATED THEY HAVE WITNESS THIS HAPPENING VERY OFTEN AND ADMITTED COMPONENT DESIGN AS DEFECTIVE, HOWEVER STATED CHRYSLER CORPORATE OFFICES ADVISE NOT TO COVER UNDER WARRANTY AS DEFECT. DEALERSHIP REPLACED BRAKE PADS, BUT I AM SURE THIS DID NOT FIX THE ROOT CAUSE OF THE ISSUE AS THERE WERE NO SIGNS OF CORROSION AS DEALER STATED WHICH WOULD CAUSE STICKING. ALSO HAD FRONT BRAKES WEAR OUT AT 14K MILES WITH ROTORS COMPLETELY WORN AS WELL. DEALER ALSO ADMITTED DEFECTIVE BUT STATED NOT COVERED UNDER WARRANTY. I AM MOSTLY CONCERNED WITH THE SEIZING OF THE RE BRAKE AS I FEEL I HAVE NOW 2 TIMES BEEN GIVEN BAND-AID SOLUTIONS BY 2 DIFFERENT DEALERSHIPS AND TRUE ROOT CAUSE NOT ESTABLISHED. I AM CONCERN FOR THE SAFETY AND WELFARE OF MY FAMILY AND OTHER WITH REGARDS TO THE SEIZING BRAKE INCIDENTS AND FEEL THAT EXPRESSWAY SPEEDS WITH SUCH AN EVENT LOSS OF CONTROL IS POSSIBLE WHICH COULD RESULT IN A CRASH. ALSO I HAVE CONCERN THAT THIS EVENT COULD HAVE POTENTIAL TO CAUSE A FIRE AS I HAVE WITNESSED A BURNING SMELL AND SEEN SMOKE IN THE AREA WHEN THE EVENT HAD OCCURRED. I WOULD APPRECIATE IF THIS MATTER COULD BE PROPERLY INVESTIGATED AS CHRYSLER IS NOT GIVING IT THE PROPER ATTENTION IT DESERVES. *TR

I BOUGHT A NEW 2008 CHRYSLER A YEAR AGO. MY BRAKES FELT FUNNY AND SQUEAKY FROM DAY ONE. AS DAYS WENT BY, THE BRAKES WERE SQUEALING ON A REGULAR BASIS. AT 21,000 MILES I DECIDED TO MAKE AN APPT. TO HAVE THEM CHECKED.. BEFORE I COULD GET IN, I LOST MY FRONT BRAKES WHILE DRIVING KIDS TO SCHOOL. THE DEALER PAID FOR THE PARTS BUT I HAD TO PAY FOR THE LABOR. AFTER RESEARCH, IT SEEMS THAT THE 2008 OWNERS ARE COMPLAINING A LOT AND THIS HAS HAPPENED MANY TIMES. DOES THIS HAVE TO KILL SOMEONE BEFORE IT GETS MADE PUBLIC? THIS NEEDS TO BE INVESTIGATED AND TAKEN CARE OF IMMEDIATELY. BEFORE THERE IS A DEATH. FROM WHAT I READ, THIS WILL HAPPEN TO ME EVERY 20,000 MILES AND THAT SHOULD NOT BE AT ALL. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 70 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE VEHICLE BECAME STUCK IN GEAR AND CONTINUED TO ACCELERATE. THE DRIVER HAD TO APPLY EXTREME CONTINUOUS PRESSURE TO THE ACCELERATOR PEDAL SINCE THE BRAKES WOULD NOT SLOW THE VEHICLE DOWN. AT THAT POINT, THE VEHICLE BEGAN TO DECELERATE. SHE TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS UPDATED. IN APRIL 2010, WHILE DRIVING APPROXIMATELY 50 MPH ACCELERATING AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE VEHICLE BECAME STUCK IN GEAR AND STARTED SURGING. AGAIN, THE DRIVER WAS FORCED TO APPLY PRESSURE TO THE ACCELERATOR PEDAL AND THEN TURN THE VEHICLE OFF IN ORDER TO STOP THE ACCELERATION. THE CONTACT HAD SCHEDULED TO TAKE THE VEHICLE TO THE DEALER ON APRIL 26, 2010. THE CURRENT MILEAGE WAS 21,831. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

BOUGHT A 2008 TOWN AND COUNTRY SEPT 2008 IN JUNE 2009 BRAKES STARTED SQUEAKING BADLY HAD CHRYSLER CHECK BRAKES THEY HAS 8,927 MILES ON THEM AND WAS TOLD THEY WERE FINE BUT DUST GETS IN AND CASUES THE SQUEAKING. FOR MONTHS GOT WORSE AND WORSE EMBARRISSING EVERYTIME YOU STOP EVERYONE LOOKS AT U CAUSE YOUR SQUELING SO LOUDLY AFTER LOOKING UP ON INTERNET AND FINDING THOUSANDS OF COMPLAINTS ABOUT THE 2008 BRAKE FAILURE AT LOW MILAGE AND HAVING A FREIND WHO TRADED HER CAR IN AND GOT A DIFF CAR BECAUSE OF SUCH PROBLEMS I DECIDED TO HAVE CHRYSLER CHECK MY BRAKES AGAIN APRIL 23,2010 AND NOW MY BRAKE PADS AND ROTORS IN FRONT WERE BAD AND NEEDED NEW REPLACEMENT I HAVE ONLY 18,000 MILES AND THIS SHOULD NOT BE HAPPENING. I HAVE OWNED OTHER DODGE AND CHRYSLER MINIVANS AND HAVE NEVER HAD TO REPLACE BRAKES AT SUCH A LOW MILAGE OR DEAL WITH CONSTANT SQUEAKING. *TR

HAD TO REPLACE THE FRONT BRAKES ON 2008 CHRYLSER MINIVAN AT ONLY 25,000 MILES. MECHANIC SAID REAR BRAKES WERE ALSO CLOSE TO NEEDING REPLACEMENT. NEW BRAKES ALREADY SQUEALING AFTER 5,000 MILES AND BRAKES SEEM TO OVERHEAT QUICKLY, MAKING IT MORE DIFFICULT TO STOP THE VAN. I SEE ON-LINE THAT THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ON VARIOUS CHAT GROUPS (INCLUDING EDMUNDS). I THINK CHRYSLER ALREADY HAS A SERVICE BULLETIN ON THIS - TSB #05-006-08. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD SQUEAKING AND GRINDING NOISE FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM; SHE WAS AWAITING A RETURN CALL AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 44,000.

WE PURCHASED A BRAND NEW 2008 CHRYSLER TOWN & COUNTRY MINI VAN JUST BEFORE NOV 25, 2008. A MONTH AGO AT 17,000 WE HAD TO PUT ON ALL NEW(FRONT AND BACK) BRAKE PADS AND ROTORS! THIS CAR IS NOT DRIVEN HARD OR FUNNY, WE DO NOT RIDE OUR BRAKES. SINCE CHRYSLER DOES NOT COVER BRAKES AFTER 12,000 MILES SO WE HAD THEM REPAIRED AT THE OILWORKS, BY A MAN WE TRUST. THE COST WAS $400, YESTERDAY, 300 MILES AFTER THE NEW BRAKES WERE INSTALLED WE HAD TO HAVE NEW ROTORS INSTALLED AGAIN! WE WERE NOT CHARGED FOR THE SECOND ROTORS BUT WERE TOLD THAT THERE WAS SO MUCH BRAKE DUST THE PADS WERE ALREADY WEARING! I STARTED LOOKING ONLINE AND FOUND THAT THERE ARE LITERALLY THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT ABNORMAL BRAKE WEAR ON THE 2008 CHRYSLER TOWN & COUNTRY VANS. WE PAID ABOUT $30,000 FOR THIS VEHICLE AND WE MAINTAIN IT PROPERLY. I THINK CHRYSLER SHOULD HAVE TO STAND UP FOR THE LOUSY BRAKES THEY ARE INSTALLING ON THESE CARS. AND COME UP WITH A BRAKE PRODUCT THAT WORKS! *TR

I DID NOT DRIVE MY 2008 TOWN & COUNTRY VAN FOR 2 MONTHS AS A RESULT OF MY FOOT SURGERY, 2/17/10 TO 4/19/10. ON THE MORNING OF 4/19/10, AS I ATTEMPTED TO MOVE MY VEHICLE OUT OF MY GARAGE, THE VEHICLE WOULD NOT MOVE. I FURTHER DEPRESSED THE GAS PEDAL AND THE VEHICLE APPEARED TO "BREAK FREE" AND MOVE. IT SEEMED AS IF THE WHEELS WERE FROZEN. AS I DROVE TO WORK, I NOTICED THAT WHEN I APPLIED THE BRAKES, THE BRAKING WAS UNEVEN AND THE BRAKES WERE "CHATTERING." THE VAN ALSO TOOK LONGER TO STOP. WHEN I GOT TO WORK, I CALLED MY LOCAL CHRYSLER DEALER AND ADVISED THEM OF THE PROBLEM. THEY TOLD ME THAT IT WOULD NOT BE COVERED UNDER WARRANTY. THE VAN HAS 22,500 MILES ON IT. I THEN TOOK THE VAN TO A LOCAL REPAIR SHOP. THEY SHOWED ME THAT THE FREEZING OF MY WHEELS THAT MORNING WAS ACTUALLY THE REAR PADS RUSTING TO THE ROTORS. I SAW THE MARK ON THE ROTORS WHERE THEY HAD RUSTED. IT THEN MADE THE REAR ROTORS UNEVEN CAUSING THE CHATTER. THEY THEN SHOWED ME THAT THE FRONT PADS WERE VERY LOW. THEY SUGGESTED THAT THE REAR ROTORS AND PADS BE CHANGED ALONG WITH THE FRONT PADS. THE ENTIRE JOB CAME TO $650. TO ME THIS IS UNSAFE AND NO FAIR. I BELIEVE THIS SHOULD NOT HAPPEN TO A CAR WITH LESS THAN 23,000 MILES ON IT. IT WAS OBVIOUS TO ME THAT THIS PROBLEM HAD TO BE CORRECTED IMMEDIATELY. I WAS NOT GOING TO PAY THE DEALERSHIP TO DO IT BECAUSE I FEARED THAT THEY WOULD REPLACE THE BRAKES WITH THE SAME MAKE THAT HAD FAILED. *TR

BRAKE FAILURE ON 2008 CHRYSLER TOWN AND COUNTRY WITH ONLY 25000 MILES ON MY TOWN AND COUNTRY THE BRAKES STARTED TO MAKE NOISE. WHEN I TOOK IT TO THE REPAIR SHOP MY MECHANIC INFORMED ME THAT THE FRONT BRAKES AND ROTORS NEED TO BE REPLACED AND WERE BARELY WORKING. I'VE NEVER OWN A VEHICLE WERE I HAD BRAKE ISSUE BEFORE 38,000 MILES. AFTER LOOKING ON LINE IT IS OBVIOUS THIS VEHICLE HAS A BRAKE ISSUE THAT THE GOVERNMENT SHOULD DROP THE HAMMER ON CHRYSLER FOR. *TR

APPARENT MANUFACTURING DEFECT RESULTED IN HIGH PRESSURE GAS LINE BEING PUNCTURED AND SUBSEQUENT SERIOUS LEAKING OF GASOLINE. *JB