2002 BUICK CENTURY Complaints

KNOCKING OR POPPING NOISE AFTER VEHICLE GETS WET, AND BEFORE IT DRIES OFF. DEALER IS STONEWALLING AND ACTING COMPLETELY CLUELESS. *LA

WHILE STOPPED ON AN INCLINE, THE CONSUMER REMOVED HER FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ROLLED BACK SEVERAL FEET. THE DEALER CLAIMED THAT THE ROLL BACK WAS DUE TO THE WEIGHT OF THE VEHICLE AND THE TORQUE OF THE WHEELS.*AK THE DEALER INFORMED THE CONSUMER THE VEHICLE OPERATED AS DESIGNED. *JB *NM

WHEN REAR BRAKE LININGS ARE WET OR DAMP, A TERRIBLE NOISE FOLLOWS APPLICATION ALONG WITH SEVERE GRABBING AND LOCK UP OF ONE REAR WHEEL. IT HAPPENS CONTINUALLY UNTIL BRAKES DRY OUT FROM USE. NO ACCIDENT HAS OCCURRED BUT VERY DEFINITELY COULD ON SLICK SURFACE ROADS. DEALER AND BUICK MTR. DIVISION REFUSE TO ASSIST. 12,000 MILES ON 2002 BUICK CENTURY. THANK YOU. *LA

VEHICLE AIR BAGS DID NOT DEPLOY UPON IMPACT.*MR AS A RESULT OF THE AIR BAGS NOT DEPLOYING, THE CONSUMER WAS HURT IN THE ACCIDENT. ENCLOSED IS A PICTURE SHOWING DAMAGES TO THE VEHICLE. THE CONSUMER IS QUESTIONING WHETHER THE AIR BAGS WERE DEFECTIVE AND WHAT CAUSED THEM TO MALFUNCTION. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB *JB

LETTER FROM STANLEY WOHLMUTH(CA) RE STATUS OF HIS MESSAGE TO NHTSA CONCERNING THE NON-DEPLOYMENT OF THE SIDE AIRBAGS IN THE 2002, BUICK CENTURY IN WHICH HIS WIFE HAD AN ACCIDENT. REPLY TO WASHINGTON, DC OFC, REF ES03-001376/S/BRENNER O3/21/03. *AK

THE ODOMETER ON MY RECENTLY PURCHASED 2002 BUICK CENTURY (FROM A BUICK DEALER WITH 22,000 MILES AND STILL UNDER WARRANTY) APPEARS TO BE OFF BY APPROXIMATELY 4%. ON A RECENT TRIP OF 450 MILES (A TRIP TAKEN AND MEASURED MANY TIMES IN THE PAST), MY ENDING TRIP MILEAGE REGISTERED AS 467 MILES (AN OVERAGE OF 17 MILES). ON THE RETURN TRIP, I USED NUMEROUS INTERSTATE MILEAGE MARKERS TO COMPARE DISTANCES. FOR EACH 100 MILES TRAVELED, THE ODOMETER REGISTERS IT AS 104 MILES. TO ME, THIS IS AN ISSUE OF THE SPEEDOMETER NOT BEING CORRECT, PLUS MORE MILES ARE REGISTERING THAN ARE ACTUALLY BEING PLACED ON THE VEHICLE. THIS AFFECTS SERVICE RECOMMENDATIONS AND THE RESALE VALUE OF THE VEHICLE. THE DEALER OFFERED ABSOLUTELY NO HELP. OTHER THAN SAYING THE MILEAGE MARKERS MUST BE OFF - THEY SUGGESTED I USE DIFFERENT SIZE TIRES. (TO MY KNOWLEDGE THESE ARE THE ORIGINAL TIRES ON THE VEHICLE). IS THERE NO WAY TO RECALIBRATE THE SPEEDOMETER? *JB

EACH TIME I EXIT MY 2002 BUICK CENTURY I GET SHOCKED. IT HAS INCREASED IN INTENSITY, AND I SOMETIMES GET SHOCKED TWICE. I TOOK MY VEHICLE IN TO HAVE THE LOCAL DEALERSHIP LOOK IT OVER, AS WELL AS CHECK TO SEE IF ANY OF THE RECALLS ON THE VEHICLE HAD BEEN TAKEN CARE OF, AS IT WAS A PROGRAM CAR. I WAS ASSURED THAT NONE OF THE NUMEROUS RECALLS ON THE 2002 BUICK CENTURY APPLIED TO MY CARE. I WAS ALSO TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT MY BEING SHOCKED WHEN I EXIT THE VEHICLE AFTER DRIVING IT. THIS CONCERNS ME A GREAT DEAL, AS I HAVE READ ABOUT PEOPLE FUELING THEIR VEHICLES WHO CAUSE CUMBUSTION WHEN THE STATIC ELECTRICITY IS DISCHARGED.

MY 2002 BUICK CENTURY ODOMETER IS OVER RECORDING MILES BY 4%. AFTER TAKING MY CAR TO THE BUICK DEALER TWO TIMES I AM INFORMED THAT GM RESPONDED THAT THERE ARE NO FEDERAL REGULATIONS REGARDING THE ACCURACY OF AN ODOMETER. BUICK (G.M.) RESPONDED THAT 4% ERROR IS ACCEPTABLE TO THEM. I HAVE A COPY OF THE G.M. RESPONSE TO THE DEALER(G.M. DOCUMENT ID#1216409---SERVICE VME-ODOMETER ACCURACY, #PI00746-(12/24/2002). WHEN I FILE MY FEDERAL TAX RETURN-FORM 2106 BUSINESS EXPENSE SINCE I TRAVEL 40,000 MILES A YEAR I WOULD BE OVER REPORTING 1.600 MILES AT A 4% RATE. IS THERE A FEDERAL REGULATION REGARDING THE ACCURACY OF AN ODOMETER. I AM ABLE TO FIND STATE AND FEDERAL REGULATIONS REGARDING FRAUD AND ROLL-BACK OF AN ODOMETER BUT NOTHING REGARDING THE ACCURACY. THIS WOULD ALSO HAVE AN EFFECT ON THE REGULATED FUEL MPG REQUIREMENTS. ANY PUBLISHED MPG WOULD NEED TO BE REDUCED BY 4%.*JB

THE VEHICLE CAUGHT ON FIRE, WHICH WAS CAUSED BY THE ELECTRICAL WIRING UNDER THE AIR BAG.*JB

THE DRIVER'S SIDE DOOR WAS SEVERELY IMPACTED BUT THE SIDE IMPACT AIR BAG DID NOT DEPLOY. THE DRIVER HAD A CONCUSSION AND SUSTAINED HEAD INJURIES WHICH REQUIRED 8 STICHES. *NLM