2002 BUICK CENTURY Complaints
View complaints related to 2002 BUICK CENTURY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2002 BUICK CENTURY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 BUICK CENTURY- TOWSON, MD
THE ODOMETER CLUSTER LIGHTS GO OUT AND SOMETIMES COME BACK ON FOR A FEW MINUTES AND BACK OFF WHILE DRIVING. THEREFORE YOU CAN NOT SEE MILEAGE AND THE SHIFTING OF GEARS. THE DEALER RECOMMENDS SENDING IT BACK TO THE FACTORY FOR 2 WEEKS WHILE THEY REPAIR IT AT A COST OF $ 2000.00 OR DRIVE THE CAR WITHOUT REPAIRING. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- SAGINAW, MI
APPLIED BRAKES FOR THE STOP SIGN AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. AS IT TURNED OUT THE BRAKE LINE HAD RUSTED OUT AND FLUID WAS LOST. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- CLARK, NJ
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. WHEN REVERSING OR MAKING A U-TURN, THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FAILURE WAS RELATED TO THE BRAKING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK CENTURY- COLORADO SPRINGS, CO
WHEN I BOUGHT MY 2002 BUICK CENTURY IN 2003, I ASKED THE DEALER TO TURN OFF THE DRL ON THE CAR. THEY INSISTED THEY COULD NOT BECAUSE OF MANUFACTURER & HIGHWAY SAFETY LAWS, BUT SAID I COULD CONTACT THE MFG. BUT THAT IT REQUIRED MUCH PAPERWORK & AN EXTENSIVELY SATISFACTORY REASON FOR THIS TO BE DONE, SO I QUIT ASKING. ONCE AGAIN I HAVE DECIDED TO TRY TO GET THE DRL ON MY CAR TURNED OFF, SINCE IT SEEMS TO CAUSE SO MUCH CONFUSION TO ON COMING TRAFFIC WHEN I AM SIGNALING TO CHANGE LANE OR TURN. I CONTACTED BUICK & GOT CUSTOMER SUPPORT REP, THAT HAD NO IDEA WHAT DRL EVEN IS, & DECLINED TO ESCALATE MY CASE UP. AT BEST SHE TOLD ME TO GO TO A DEALER. SO THE DEALER TELLS ME TO GO THE THE MFG. THEN THE MFG TELLS ME TO GO TO THE DEALER. CAN YOU DO ANYTHING TO HELP ME? ALL I WANT IS TO DRIVE MY CAR WITHOUT THE PARKING LIGHTS ON! I THOUGHT IT WAS ILLEGAL TO DRIVE WITH PARKING LIGHTS ON. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- BROADVIEW HTS., OH
WHEN I PUT KEY IN IGNITION TO START CAR, THE POSITION OF GEARS GOES DARK. IF I JIGGLE THE KEY, OR TURN IT BACK (VERY SLIGHTLY) THE PANEL LIGHTS UP MOMENTARILY. IT IS SCARY DRIVING WITH NO INDICATION OF WHICH GEAR I AM IN. I WAS TOLD IT WAS THE CLUSTER? *TR
Source: NHTSA WEB SITE -
-
2002 BUICK CENTURY- BALTIMORE, MD
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO HAVE AN OIL CHANGE WHEN THE MECHANIC STATED THAT THERE WAS OIL IN THE RADIATOR. IN ADDITION, THE INTAKE MANIFOLD NEEDED TO BE REPLACED AND THE RADIATOR NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,400. UPDATED 11/14/13*LJ UPDATED 11/18/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK CENTURY- ODEBOLT, IA
I HAVE A 2002 BUICK CENTURY CUSEDAN AND WHILE TURNING OR DRIVING THE LOW TRAC LIGHT COMES ON, THE ANTI-LOCK BRAKE LIGHT AND THE SERVICE LIGHT COMES ON AND THE BRAKE PEDAL SHUTTERS AND MAKES A LOUD NOISE WHEN BRAKING.....AND SOMETIMES JUST GOING DOWN THE ROAD. WHEN I TURN THE CAR OFF THE LIGHTS GO OFF AND THERE ARE NONE OF THE SYMPTOMS UNTIL I HIT AN UNEVEN SPOT IN THE ROAD OR GO OVER A BUMP ETC. THE LIGHTS COME ON AGAIN. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- MOUNT ORAB, OH
THIS IS AN ADDENDUM TO COMPLAINT/ODI #10499646...THIS WAS THE SCARIEST EXPERIENCE OF MY LIFE, DRIVING ALONE IN DARKNESS, AT 55MPH, AND WITHOUT WARNING, HEADLIGHTS & DASH JUST SHUT-OFF !! NO OTHER VEHICLES ON ROAD TO HELP LIGHT MY WAY, COULDN'T SEE ANYTHING, ALMOST RAN OFF THE ROAD & GOT KILLED, ONLY HAD THIS CAR 10DAYS!! THOUGHT I GOT A GOOD DEAL TOO, BUT NOW I'M STUCK WITH A CAR I CAN'T DRIVE AT NIGHT. SPOKE DIRECTLY WITH GM CUSTOMER RELATIONS SPECIALIST ON 3 SEPARATE OCCASIONS, WHO SENT ME TO THEIR GM DEALERSHIP FOR INSPECTION. AFTER GM REP SPOKE WITH THEIR DEALERSHIP, THEY DECIDED DUE TO THE AGE OF THE VEHICLE, AND MILEAGE, THEY'RE NOT RESPONSIBLE TO ASSIST!! I CANNOT UNDERSTAND, NOR WILL I ACCEPT, HOW THIS SITUATION COULD BE ANYTHING OTHER THAN A "SAFETY ISSUE"!! NUMEROUS COMPLAINTS FILED ON THIS SAME VEHICLE, AND MANY HAVING THE SAME PROBLEM, JUST FLOATING AROUND OUT THERE, WAITING FOR THE NEXT POOR, UNSUSPECTING BUYER. I WILL NEVER PURCHASE ANOTHER GM PRODUCT, AND I WILL ALSO DO EVERYTHING IN MY POWER TO DISCOURAGE "ANYONE" I KNOW FROM DOING SO. THEY WON'T STAND BEHIND THEIR DEFECTIVE PRODUCT, WHICH IS NOW MY PROBLEM. AS I TOLD THE GM REP, I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE NOT LIVED TO TELL "THEIR" STORY...(NO RESPONSE FROM THEM ON THAT COMMENT). *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- COALING, AL
I HAVE A 2002 BUICK CENTURY LIMITED AND WHILE DRIVING 60 MPH ON THE INTERSTATE THE LOW TRAC LIGHT CAME ON, THE ANTI-LOCK BRAKE LIGHT CAME ON AND THE CAR STARTED SHUTTERING AND MAKING A LOUD NOISE WHEN BRAKING. IT ALSO PULLS WHEN THE BRAKES ARE PRESSED WHEN THE LIGHTS ARE ON AND THE BRAKES ARE HARD TO PRESS. WHEN I TURN THE CAR OFF THE LIGHTS GO OFF AND THERE ARE NONE OF THE SYMPTOMS UNTIL THE LIGHTS COME ON AGAIN. I WAS TOLD IT WAS A FAULTY WHEEL SPEED SENSOR AND WAS GOING TO GET IT REPAIRED WHEN ALL OF THE SUDDEN THE CAR OVERHEATED. I GET THE CAR SERVICED REGULARLY AND IT HAS NEVER OVERHEATED BEFORE. AFTER HAVING THE THERMOSTAT AND THE WATER PUMP CHANGED I WAS TOLD THAT THE PROBLEM IS EITHER THE INTAKE GASKET OR THE HEAD GASKET. I WAS TOLD THE DEXCOOL ANTIFREEZE BREAKS THE GASKETS DOWN AND THE CAR COULD LEAK ANTIFREEZE WITHOUT BEING NOTICED. I HAD THE CAR TOWED TO MY HOME WHERE IT'LL HAVE TO SIT UNTIL I CAN AFFORD TO GET IT FIXED. I OWN THE CAR AND I AM ON A FIXED INCOME AND CANNOT AFFORD THE PRICES THAT MECHANICS WANT TO CHARGE TO FIX THE GASKETS. I FOUND INFORMATION ONLINE THAT BUICK KNEW ABOUT THE DEXCOOL AND HAD A RECALL BUT IT'S NO LONGER ACTIVE AND I WOULD LIKE TO KNOW WHY. I THINK THEY SHOULD FIX THEIR MISTAKES AND NOT MAKE THEIR CUSTOMERS PAY FOR THEM. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- PONCHATOULA, LA
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THERE WAS A COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,784 AND THE CURRENT MILEAGE WAS 146,556.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE