2002 BUICK REGAL Complaints

View complaints related to 2002 BUICK REGAL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2002 BUICK REGAL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK REGAL
    - CLOVER, SC

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING AT 45 MPH, WHEN HE DETECTED A BURNING ODOR AND SAW SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FALSE SENSOR, OIL LEAK, AND BRAKE FLUID LEAK. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILLIAM BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273) BUT WAS INFORMED THE RECALL REPAIR COULD NOT BE DONE BECAUSE OF RUST UNDER THE HOOD AND LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - ANKENY, ID

    TL* THE CONTACT'S SON OWNED A 2002 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE SAW SMOKE EXITING THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND WHEN SHE OPENED THE HOOD SHE SAW FIRE LOCATED IN THE ENGINE COMPARTMENT. THE CONTACT STATED SHE WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TOW LOT. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) TWO WEEKS AFTER THE FAILURE. THE CONTACT CALLED GLENDENNING MOTOR COMPANY (1100 E SOUTH ST, MT AYR, IA 50854) TO MAKE THEM AWARE OF THE FAILURE HOWEVER SHE WAS INFORMED NO ASSISTANCE COULD BE OFFERED AS THE VEHICLE WAS NOT REPAIRABLE. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - NEWARK, CA

    MY CAR AS A ENGINE ISSUE EVERY YEAR AROUND OR NEAR FEB CRAZY BUT TRUE I HAVE HAD MY CAR SAFTEY RECALL FIXED BUT NOT PROPERLY STATED ANOTHER DEALERSHIP IN SUNNYVALE DURING INVESTIGATION FROM GM BUT NOTHING WAS DONE ABOUT IT ONCE AGAIN I HAD ANOTHER FIRE FROM COVER AND STILL NOTHING WAS DONE DUE TO MY LOST TIME AND SUFFER OF THIS REOCCURRING ISSUE THAT SEEMS TO NEVER BE PROPERLY FIXED OR ADDRESSED STILL I SUFFER FROM THIS CAR ALL MY NEW 'FIX' TO THAT SAFETY RECALL HAS A BIGGER PROBLEM STILL GASKET IS CRACKED BY LOOKS SINCE THE DAY IT WAS REPLACED AND THE PLASTIC RETAINING CLIPS ARE MELTING AND BURNING MY SPARK PLUGS TO THAT CLIP IS BURNING AND FREMONT DEALERSHIP WON'T EVEN GIVE ME TIME OR DAY GM IS RED FLAGED MY PHONE NUMBER AND NOW AFTER I GET MY MOTOERMOUNTS FIXED AND ALL THE MONEY I PUT INTO KEEPING MY CAR UP AND RUNNING IT STILL FAILS ME TO POINT THAT MY ENGINE JUST STARTED KNOCKING REALLY LOUD DAY AFTER I GOT OIL CHANGE AND NO WARNING LIGHT OR ANYTHING THAT COULD HELP EXPLAIN THE PROBLEM AND TOWED TO MY CAR SHOP TO FIND OUT MY CAR RESULTS AND I HEAR IT'S A BAD ENGINE I NEED TO REPLACE IT AS OF JANUARY 21 2019 GO WITHOUT A CAR DUE TO A GM BAD ENGINE ALL AROUND FOR MY CAR THE WORST CAR EVER WORST SERVICE FROM BOTH GM AND FREMONT GMC HAS NO CARE OF MY LIFE SITUATION BECAUSE OF THIS APP ENGINE ! IS IT POSSIBLE THAT MY CAR IS JUST A NO GOOD ENGINE ALL AROUND LIKE A LEMON ENGINE? WHY IS THIS ENGINE SO GREAT AND LAST FOREVER IN ALL OTHER BUICK'S BUT MINE HAS MAJOR ISSUES SAFETY ISSUES

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - NEWARK, CA

    MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP ROLLING TO LOOK INTO A STOP AND GOT IT TOWED HOME NOW EVERY TIME WE TURN ON THE CAR IF I HAD THE BLINKER ON IT SHUT OFF THE CAR WON'T DRIVE IT DOESN'T HAVE ENOUGH POWER ALMOST LIKE ELECTRICAL ISSUE HIM A CHECK ENGINE LIGHT WASN'T COMING ON NOW IS I HAVE CODES U1040,C1225,C1226,C1232, C1233,C1248, WHY IS THIS CAR SO UNSAFE AND WHY CAN'T ANY REAL ACTIONS BE TAKEN SERIOUSLY ITS OLD BUT VERY MAJOR ISSUE IN ALL THESE MAKES OF YEAR LOOK IT UP AND SEE SAME THING EVERY WHERE I AM LUCKY I?M STILL ALIVE DUE TO ALL MY FAIRIES WITH RECALL 15757 AND ALL OTHER MAJOR ISSUES THAT NEVER BEEN REALLY DEALT WITH I SUBMIT A CLAIM ALMOST EVERY 2 YEARS WHEN MY CAR CATCHES FIRE 4X AND NOW THIS MAJOR SAFETY ISSUE!! NEVER GOT ANY OUT COME ON ANY OF THESE BIG ISSUES AND THIS IS MY SAFE OPTION FOR MY LIFE IN OWNING A CAR I PAY A LOT OF MONEY FOR THIS I WISH I HAD MORE INFO ON GM NO LOYALTIES TO THERE PEOPLE PLEASE THEY HAVE TOLD ME STRAIGHT UP WE WILL NOT DO ANYTHING ABOUT THIS SORRY !!! I CAN'T FIND A LAWYER TO TAKE A CASE AGAINST GM I THINK ACTION NEEDS REAL TIME INVESTIGATING NOT A WEBSITE WE CAN WRITE CLAIM AFTER CLAIM AFTER CLAIM HOPEFULLY I WILL GET MY STORY OUT THERE BEFORE PEOPLE START DRIVING AND END UP DEAD DUE TO THIS HORRIBLE SITUATION THE 02 BUICK REGAL IS NOT SAFE STOP DRIVING THIS CAR IF U OWN ONE !!! *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - TUSKEGEE, AL

    WAS DRIVING ON A TRIP BACK AND FORTH FROM MISSISSIPPI, WAS DRIVING ON FIRESTONE INFINITY TIRES SIZEP215.7015, HAD 2 BLOW OUTS ON THE CAR. THE SAID TIRES DIDN'T HAVE BUT 23K MILES ON THEM THE LEFT FRONT WENT 1ST CAUSING BOUT 2000 WORTH OF DAMAGE, THE 2ND ONE BLEW OUT COMING BACK, THESE TIRES HAVE A HISTORY OF BLOW OUTS, WOULD RECOMMEND AGAINST PEOPLE TRUSTING FIRESTONE TIRES.

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - NEWARK, CA

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE UNDER THE BEAUTY COVER WHERE OIL HAD LEAKED ONTO THE INTAKE MANIFOLD. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE THE FIRST TIME. THE FIRE OCCURRED A SECOND TIME WITHIN THE SAME DAY AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. FREMONT BUICK GMC IN FREMONT, CALIFORNIA WAS MADE AWARE OF THE FIRES AND REQUESTED THAT THE CONTACT PAY FOR A VEHICLE INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WOULD BE FULLY INSPECTED. UPON INSPECTION, IT WAS DETERMINED THAT THE RETAINERS ON THE VEHICLE WERE INSTALLED IMPROPERLY. THE FAILURE MILEAGE WAS 83,100. *LN *BF UPDATED 7/26/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - NEWARK, CA

    SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER THE BEAUTY COVER AND VALVE COVER LEAK WHICH WAS A RECALL FOR SEVERAL YEARS THEY FIXED WITH BETTER PARTS BUT STILL HAVE A FIRE DEALERSHIP SAID NO GET MY CAR OUT THERE SHOP AND AGM TELLS ME SORRY CAN'T DO ANYTHING FOR U BECAUSE MY CAR 2002 OLD NO WARRANTIES BUT IT'S A SAFTEY RECALL ALMOST EVERY YEAR SINCE MY CAR WAS BOUGHT NO PARTS AVAILABLE NOT SURE Y I GET ONLY HALF RECALL DONE AND NOT DO THE FULL RECALL CORRECTLY THERE FOR THEY SHOULD BE HELP RESPONSIBLE FOR THE FIRE SINCE THEY NEVER TOOK MY COVER OFF THEY WERE VERY AWARE OF THAT I CAN'T DO ANYTHING FOR THIS ISSUE I HAVE HAD 7 CLAIMS SINCE FIRST TIME CAR ON FIRE JAN 6 2016 AND CLAIM #11 CLAIM STORY FOR NHTSA CALLED EVERYONE I COULD EVEN MY LOCAL NEWS BUT NO ONE WILL HELP ME BECAUSE IT'S A FIGHT AGAINST GM IT'S SO WRONG NOT FAIR THAT THIS HAPPENS TO PEOPLE I DON'T WANT MONEY OR BIG DEAL I JUST WANT A CAR THAT DOESN'T CATCH FIRE EVERY YEAR I NEED HELP PLEASE !!! ALSO I WOULD LIKE MORE INFO ON WHAT CAMPAIGN MEANS FOR THE SITUATION !?

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - COLORADO SPRINGS, CO

    SINCE THE RECALL ON THE VALVE COVER(S) BEEN HAVING IGNITION PROBLEMS. THE CAR 'S ENGINE STOPS RUNNING PROBABLY DUE TO ELECTRICAL PROBLEM OR SOME OTHER PROBLEM, EG IGNITION SWITCH. THEN IT IS DIFFICULT OR IMPOSSIBLE TO START THE CAR. AFTER A START, HAVE A HARD TIME GETTING THE CAR HOME. RIGHT MOW THE VEHICLE IS NOT DRIVABLE AND IN THE GARAGE. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - BEL AIRE, KS

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 226,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - BOYNTON BEACH, FL

    PLEASE REFER TO THE LETTER ATTACHED BELOW. IT IS A COPY OF THE LETTER THAT WAS ORIGINALLY SENT TO THE GEORGIA ATTORNEY GENERAL CONSUMER PROTECTION DIVISION ON JUNE 2, 2016. THANK YOU *TR

    Source: NHTSA WEB SITE