1997 BUICK RIVIERA Complaints

AS I TURNED THE SWITCH ON, THE CAR BACK FIRED AND THEN SMOKE STARTED COMING IN THE CAR AND IT WAS SMOKING FROM UNDER THE HOOD. THE CAR WAS PARKED IN THE DRIVEWAY, I IMMEDIATELY GOT OUT. MY HUSBAND WHO HAD HEARD THE BACK FIRE FROM INSIDE THE HOUSE, OPENED THE HOOD, AND THE FIRE WAS ALREADY BLAZING. WE TRIED TO PUT THE FIRE OUT BUT ENDED UP CALLING THE FIRE DEPARTMENT. THE CARE WAS COMPLETELY DESTROYED. *JB

THE CONSUMER SAYS THAT THE VEHICLE BEGAN TO NOT START, EXCEPT AFTER TURNING THE KEY TO START, THEN WAIT EXACTLY 3 MINUTES AND IT WOULD START EACH TIME WITH NO FAILURES. ALL THE POWER WORKED EXCEPT NO START OR NOISE AND NO CRANK WITHOUT SECURITY READ OUT BY THE SPEEDOMETER. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER WITHOUT OUT FAILURE AND THEY STATED THAT THEY STARTED THE VEHICLE 25-30 TIMES WITH OUT FAILURE. THE DEALER REMOVED THE DASH IN ORDER TO REPAIR, AND IT NOW HAS A RATTLE IN THE DASH. *SCC

CONSUMER STATES THAT WHILE DRIVING AT 35 MPH ON GRAVEL ROAD AND NO WARNING THE AIR BAG INADVERTENTLY DEPLOY CAUSING THE CONSUMER TO PULL OVER. DEALER NOTIFIED. MR CONSUMER ALSO STATED THAT THE DEALER REFUSED TO FIX DEFECT DUE TO THE MILES ON THE VEHICLE. PH 09-DEC-2002

VEHICLE IS SUBJECT TO HAVING DIFFICULTY RESTARTING ONCE IT HAS BEEN SHUT OFF. THE OWNER WOULD HAVE TO WAIT SEVERAL MINUTES OR LONGER BEFORE THE VEHICLE WOULD RESTART. WAS TOLD BY DEALERSHIP THAT THE PROBLEM IS THE COMPUTER AND THEY CAN NOT REPLACE IT. NLM

WHILE DRIVING AND TURNING TO THE LEFT, STEERING WHEEL WILL BECOME VERY STIFF AND HARD TO TURN. DEALER HAS BEEN NOTIFIED AND HAS SERVICED VEHICLE BEFORE. THIS WILL BE THE 2ND TIME.*AK DEALER HAS REPLACED THE STEERING GEAR, THIS STOPPED THE HARD STEERING, HOWEVER THE NOISE WAS STILL THERE, JUST RECENTLY VEHICLE FAILED TO STEER LEFT AND DEALER WILL NOT REPLACE THE STEERING GEAR DUE TO VEHICLE NOT BEING PURCHASED NEW. *SLC

CONSUMER KEEPS A CLOSE EYE ON GAS GAUGE. WHEN CONSUMER GOT OUT IT WAS ON A 1/4 TANK, WHEN SHE GOT BACK IN AND STARTED IT UP, IT JUMPED TO 3/4 TANK. SEVERAL DAYS LATER, GAS GAUFE WAS ON 1/4 TANK AND IT JUMPED TO FULL. CONSUMER TOOK VEHICLE TO GMC DEALER, AND SERVICE MAN SHOWED A MEMO THAT INDICATED SAME PROBLEM BECAUSE IT WAS NOT A RECALL THEY WERE NOT ENTITLED TO FIX IT AT THEIR COST. PROBLEM WAS NOT FIXED BY DEALER, IT STILL EXISTS. *AK WHEN TRAVELING AND GUAGE REACHED 1/4 TANK INSTEAD OF CONTINUING TOWARD EMPTY IT MOVES BACK TOWARD FULL.*JB

DRIVER'S DOOR DOES NOT SHUT PROPERLY/OPENS UNEXPECTEDLY WHICH MAY CAUSE THE OCCUPANT TO FALL OUT IF THE OCCUPANT IS NOT RESTRAINED. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. BEEN TO DEALER SEVERAL TIMES. *AK THE DEALER WAS UNABLE TO FIX. *YH

PREMATURE WEAR/WARPING OF FRONT BRAKE ROTORS. OWNER REPLACED THE FRONT BRAKE ROTORS. DEALER SAID THAT ROTORS WERE COMING THIN FROM THE FACTORY. BUICK REFUSED TO REFUND COST OF REPLACEMENT. *AK *ML

VEHICLE STARTED MAKING NOISES UNDER THE HOOD. ALSO, WHEN PUTTING IN REVERSE THE RPMS WOULD MOVE, BUT THE VEHICLE WOULD NOT. DEALER SAID VEHICLE NEEDED NEW TRANSMISSION.. *AK

WHILE DRIVING DOWN THE ROAD STEERING WAS GETTING HARDER TO TURN/ TO MANEUVER VEHICLE. CAUSE IS UNKNOWN. CONTACTED DEALER, THEY SAID IT WAS THE RACK AND PINION. *AK