BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 BUICK REGAL- Oak Lawn, IL
Excessive oil consumption on the 2.4L engine. GM has known about the oil consumption on these engines for a long time and if oil is not consistently checked and topped off it will seize the motor while driving
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- Reserve, LA
There has been a recall on the driver's side airbag for over one year and the remedy is still incomplete. The potential to be injured or killed by the airbag rupturing is happening on a daily basis. Some sort of fix should have been available in a year's time.
Source: NHTSA WEB SITE -
2015 BUICK ENCLAVE- Katy, TX
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 BUICK ENCORE- Tyrone, PA
All Wheel Drive System & All Wheel Drive Off Warnings 4 Different Times One Time lost the ability to Steer Once to Dealership can not duplicate & the lights are off so can't get codes they said. There is a recall for same issue on same vehicle for same year but says my VIN isn't included. Jan. 16 May 3 May 6 May 21 all of this year. Had warranty on car when started said only bumper to bumper would cover it. Car only had 48,839 miles when first happened. Still only has 51,852 miles.
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- Southwest Ranches, FL
REF GM safety recall N232404980 dated June 2023. As of today, May 21, 2024, no remedy is available apparently due to parts not available. It is now approaching a year without any additional unsolicited information from GM Recall personnel. The local Dealer has no remedy as they are at the mercy of GM. This recall expresses possible personal injury or death should an event causing airbag activation. This vehicle is a daily driver and exposes occupants to undue exposure to injury or death. I am asking the NTSA to followup with GM and push for an accelerated solution for their customers. Please provide any information that you can to me via email to: [XXX] or via phone at [XXX] . If this is not the correct area to handle this issue, please email me with the proper contact information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2016 BUICK ENCORE- Fernandina Beach, FL
03/09/2024 overheated, replace thermostat and housing, refilled coolant 3/16/2024 overheated, refilled coolant 3/18/2024 towed to dealership. leaking oil, losing coolant $3280.00 repairs 4/1/2024 water pump 4/6/2024 Turbo coolant feedline Safety concern, I commute via I-95. Overheating could cause a multi vehicle collision Temperature gauge quickly drops to overheat.
Source: NHTSA WEB SITE -
2016 BUICK REGAL- High Point, NC
I purchased the 2016 Buick Regal used in 2021 with 40,000 miles., it now has close to 70,000 miles. It’s still in well cared for mint condition, except for the driver side headlight. Condensation appeared and has been getting worse, dealership says the only option is buying another complete headlight assembly for $1200.00. The LED part of that headlight has stopped working., it’s inevitable that the bulbs themselves with fail also. This is a safety issue. It’s absurdly cost prohibitive for me and most everybody else to spend that kind of money to fix a headlight.., and $1200.00 is the cost of the part alone, we’d be adding labor to that. This is a manufacturer defect that so many people are suffering with. They say we’re getting no relief from this because not enough people have filed complaints to the NHTSA. GM should be compelled to provide this part to us at a much more reasonable price. I’m just a poor widower dad with a daughter in college. Thank you.
Source: NHTSA WEB SITE -
2020 BUICK ENVISION- Spring, TX
The contact owns a 2020 Buick Envision. The contact stated that the front driver's side seat belt failed to extend and was inoperable. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the front driver's side seat belt ratchet was abnormally opened, causing the air bag module to fail. The dealer determined that the front driver's side seat belt assembly and the front driver's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,910. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK REGAL- Rockville Center, NY
The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 BUICK ENCLAVE- Auburn Hills, MI
Driver & Passenger seatbelts extremely difficult to securely latch.. Buick Service on May 15, 2024. Problem confirmed, replacement seatbelts, parts ordered.
Source: NHTSA WEB SITE