BUICK Complaints

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Buick Enclave. The contact stated that upon the start of the vehicle, a loud grinding noise would emit from the rear end of the vehicle. To correct the failure, the contact operated the vehicle in front-wheel drive instead of all-wheel drive. The vehicle was taken to a dealer for service, but the contact was given a diagnostic fee and declined. Upon investigation, the contact discovered that the cause of the failure was linked to the rear differential. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 87,000.

Unsafe driving condition. Control arm assembly front passenger. Car in the dealer for a month. GM has no service parts and refuses to give update on availability. Dealer states unsafe to drive and I have seen multiple complaints for this issue.

2024 Buick Envista: My driver side mirror vibrates when driving above 50-55 mph. The housing itself does not vibrate or shake. My passenger side mirror does not vibrate. I can see the traffic behind me but the lights apear fuzzy when when it’s dark outside. I had it at the dealership today (1/8/2024) and was told they drove another Envista and it exhibited the same issue. However, the said they could not fix as there is no fix for it. I have reached out to Buick via X (Twitter) and they kept referring me back to the dealership as there is no recall at this time. I feel that this is a safety issue for me driving, especially if it gets worse. I would like for Buick to acknowledge the problem and fix my mirror.

While at a stoplight, my buick encore's power steering just stopped working. I was only able to turn the steering wheel with great effort. The car would not go in reverse, although when pressing on the accelerator in reverse, the engine would rev. Shifting from drive to reverse also caused the car to jolt. The car is available for inspection. This has happened previously in fall of 2021, and the same exact thing happened, but this time while I was driving through an intersection. I was unable to steer and ran into a curb. My safety and safety of others was put at risk because I could have hit another driver or pedestrian The car has been inspected by a Triple A approved mechanic twice (once in 2021 and once now), and they have not found any problems with the car. The power steering and traction lights came on on my dashboard.

I have been employed in the Automotive Parts and Repair business for over forty years. I notice my vehicle exhaust sounded different than usual. I suspected the flex pipe part of the front exhaust pipe was leaking. This was confirmed by my local auto repair shop during a service visit. During my time as GM Parts Manager I can speak from experience to the problems these flex pipes cause because I kept two or three of them on the shelf to repair vehicles. My concern is exhaust fumes entering the passenger compartment of my vehicle because the flex pipe leaking which is just off the exhaust manifold. I contacted the local dealership where my vehicle was purchased because there still is a "Emission Warranty in effect. My 2018 Buick Encore has less than 50000 miles on it . I also contacted the Northeast Region District Service Manger with my concerns.

The contact's wife owns a 2016 Buick Enclave. The contact's wife received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Malfunction of rear passenger doors and back trunk/hatch. My safety and the passengers of others is significantly at risk, the doors open slightly when turning, the seal of weather stripping opens and sounds of road noise is louder than if the door windows were open. Upon closing the drivers door and a passenger opening the rear driver side door the metal touched and made a loud metal impact sound. Paint has been removed from both doors in the exact same spot that this occurred. It seems as if the doors installed either have a faulty hinge, wrong doors attached on the rear passenger doors or their is a faulty design or weld. The rear door on the driver side is visibly unaligned to the drivers door and it appears the manufacturer added extra weather stripping to compensate for the incorrect door being installed. While the doors are locked and the vehicle turns or travels over bumps in the road it is very noticeable and I do not feel my passengers are safe. I’ve never had a vehicle separate the door from the frame while driving. This can’t be safe.

The contact owns a 2013 Buick Regal. The contact stated that the front driver's side headlight was replaced by the dealer six years ago. The contact stated that the front passenger's side front headlight was inoperable and replaced three years ago; however, the contact stated that the front driver's and passenger's side headlights have since become inoperable due to heavy condensation. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with failed front driver's and passenger's headlights due to condensation. The contact was informed that the driver's and passenger's side headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.