BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 BUICK ENCLAVE
    - Orlando, FL

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENCLAVE
    - Bryan, TX

    The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Moreno Valley, CA

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - Newport News, VA

    The contact owns a 2012 Buick LaCrosse. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK REGAL
    - Morgan Hill, CA

    As my daily drive to a shopping location i parked my car at a curb, i turned OFF engine, and i removed the key, i open and exit the car out the driver side door, as i walk a few feet away from my parked car, i then was alerted by people from a nearby business that smoke was coming from the bottom area on my car, i turned and saw dark smoke, and fire began slowly rising from below the bottom front center area of the car, UNKNOWN to me why the car was smoking, and now on fire, this was a fast burning fire, i did not know what to do as more people including a nearby off duty police officer joined in to help, then the fire Department engine truck and crew pulled up in seconds just at the nearby traffic light , as my wife and i stood there and my car was now burning up from the hood area, a blast of foam did not put the fire out, the fire captain, and his crew cut open the hood to put out, in the (Captain words) an electrical fire, they began to cut wires from battery, within the engine area . I've never believed this was happening, so unreal, as i thought about how my wife, and I were just sec. from getting back into the car to continue our day shopping, we thank all who helped. We just drove a short distance away from our home. There were no warning lamps, fire started as people were eating at a outdoor food service business, it was an uncontrolled car fire, my wife and don't know what to do at this point, humiliation towards the car dealer and repair update by (GM Recall )

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCLAVE
    - Mineral City, OH

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - Mobile, AL

    The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - River Ridge, LA

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - Huntsville , AL

    Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with the brakes. There is a electrical problem when it rains things stopped working inside the car every time it rains like my speakers my warning sensors things in that sort. There's also an acceleration issue it is not catching speed it's been doing this since I got the car how to basically mash it to the floor just for the vehicle to go

    Source: NHTSA WEB SITE
  • 2000 BUICK REGAL
    - Morgan Hill, CA

    The contact owns a 2000 Buick Regal. The contact stated that after he parked and shut off the vehicle, he walked to the bank. Bystanders then alerted the contact that the vehicle had caught fire. The contact stated that the fire had completely burned the engine. When the police and fire department arrived, the fire department extinguished the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard but was not deemed totaled by the insurance company. The contact stated that prior to the fire, the vehicle was leaking oil onto the ground and lost motive power while driving uphill. The manufacturer was made aware of the failure. The failure mileage was approximately 187,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE