BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK ENCLAVE
    - Chula Vista, CA

    At 65,000 Transmission went out 100,000 Electrical issue due to lose ground wire under fuse box 121,000 Electrical issue caused battery to drain and vehicle not turn off. Even if key out of ignition 121,000 Driver Side Curtain Airbags deployed when battery replaced

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - Chicago, IL

    The contact owned a 2017 Buick Encore. The contact stated that the vehicle was at a standstill in a traffic light, she saw smoke exiting from the hood of the vehicle. The contact stated no warning light was illuminated. The contact stated a bystander informed the vehicle was on fire. The contact was able to exit the vehicle safely before the vehicle was engulfed in flames. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire. A police report was filed. The insurance company deemed the vehicle was a total loss. The vehicle was towed to a towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LUCERNE
    - Tuscaloosa, AL

    The contact owns a 2009 Buick Lucerne. The contact stated that while starting the vehicle, the vehicle sputtered and failed to start. There was no warning light illuminated. The vehicle was taken to an independent mechanic who recommended that the fuel pump relay be replaced. The mechanic became aware that the fuse was melted. The vehicle was repaired but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Yorkville, IL

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Denton, TX

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LACROSSE
    - Whitmore lake Dr, MI

    The air bag light on the dashboard is on all the time.It is available for inspection at any time. I do not know if the bag will go off at any time or does it mean that it won't go off on impact. I am nervous about having someone for a passenger. I have informed the dealership of the problem and they did confirmed the problem, it has not been inspected by the manufacturer or others. The light came on the day after I bought the car from the dealership and it has been on every cents.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCLAVE
    - Temperance, MI

    Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 BUICK ENCORE GX
    - AUBURN, IN

    2022 Buick Encore GX Does not have Lower LATCH hooks for child seat. Hooks are described in Owner''s Manual and marked on rear seats but there are no hooks.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Livingston, NJ

    Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - East Dublin, GA

    Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE